Edtech.com's Summary

Emerus is hiring a Learning Management System (LMS) Administrator to oversee the administration and compliance of the HealthStream clinical education platform across the organization. The role involves managing new learning content, system administration, audit readiness, continuous improvement, and reporting while collaborating with clinical subject matter experts and various departments to ensure regulatory compliance and effective training delivery.

Highlights

Administers and maintains the HealthStream LMS and associated systems.
Supports development and management of training materials with clinical experts.
Monitors integration and accuracy between Human Resources Information System and LMS data.
Ensures regulatory compliance and incorporates audit findings into LMS improvements.
Develops LMS standards, policies, procedures, documentation, and system functionality oversight.
Provides training and onboarding for new clinical educators, key users, and Super Users.
Participates in system upgrade testing and project plan management for new builds.
Requires minimum 3 years LMS administration experience; healthcare sector experience preferred.
Technical skills in troubleshooting, systems, file structures, and directory understanding essential.
Strong communication, collaboration, and customer service skills necessary.

Learning Management System (LMS) Administrator - HealthStream Full Description

Learning Management System (LMS) Administrator - HealthStream

US-Remote

Facility Remote

Type Full-Time

Shift Type Days

About Us

We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.

Position Overview

The purpose of this position is to oversee the administration and compliance of HealthStream which is our clinical education platform used across the organization. Responsibilities will range from new learning creation, system administration, audit readiness, continuous improvement, reports, and all other tasks assigned.

Essential Job Functions

Responsible for supporting the market and home office needs for new and existing training material in conjunction with the appropriate clinical subject matter experts
Monitors the accuracy and timeliness of information flowing from the Human Resources Information System into the Learning Management System – Works with HR to identify gaps and opportunities for improvement
Monitors regulatory requirements, audit findings and opportunities to stay ahead of changes in the regulatory environment and makes recommendations for improvement
Collaborates with the markets and home office to identify and incorporate all learning, enrollment, and reporting requirements into the LMS using consistent standards
Collaborates with clinical instructional developers and educators to ensure training content meets all regulatory requirements
Develops and maintains LMS system standards, policies, procedures and related documentation for domain.
Oversees all functionality of the LMS to include additional systems/programs located within the LMS.
Provide all relevant HealthStream training to new clinical educators, designees, and other key users to determine business requirements and extent of training needs. This includes analyzing structures, onboarding Super Users and preceptors, reports and training
Develop and monitor project plans for new builds and ensure scope is maintained within the standards expected by the organization
Participates in the testing of system upgrades and functionality changes
Works closely with Subject Matter Experts to create eLearning as needed which includes creating, testing, determining activity requirements and launching of content
Strong customer service skills to support internal and external customers
Maintains confidentiality and security standards and policies for the organization
Attend staff meetings or other company sponsored or mandated meetings as required.
Ability to work off-hours and on call when required.
Provide training to new users as needed.

Basic Qualifications

BS/BA in a related field preferred; coursework and/or certifications relating to learning management system administration strongly preferred
Minimum of 3 years' experience as an LMS administrator or in similar position, healthcare experience a plus
Technical skills including troubleshooting, and understanding of directory, file structures, and systems
Ability to troubleshoot and resolve technical issues
Ability to collaborate with others at all levels of the organization as well as vendors
Ability to gain new technical skills quickly
Excellent customer service skills, responsive attitude
Strong oral and written communication skills; ability to communicate complex technical concepts in non-technical terms
Familiarity with course design and development preferred
Familiarity with e-learning software and best practices preferred
Must be highly organized with strong attention to detail, with excellent project management, planning, and organizational skills
Must be able to work independently with limited instruction and exercise judgment within defined parameters

Original Job Description

Learning Management System (LMS) Administrator - HealthStream

US-Remote

Facility Remote

Type Full-Time

Shift Type Days

About Us

Position Overview

Essential Job Functions

Responsible for supporting the market and home office needs for new and existing training material in conjunction with the appropriate clinical subject matter experts
Monitors the accuracy and timeliness of information flowing from the Human Resources Information System into the Learning Management System – Works with HR to identify gaps and opportunities for improvement
Monitors regulatory requirements, audit findings and opportunities to stay ahead of changes in the regulatory environment and makes recommendations for improvement
Collaborates with the markets and home office to identify and incorporate all learning, enrollment, and reporting requirements into the LMS using consistent standards
Collaborates with clinical instructional developers and educators to ensure training content meets all regulatory requirements
Develops and maintains LMS system standards, policies, procedures and related documentation for domain.
Oversees all functionality of the LMS to include additional systems/programs located within the LMS.
Provide all relevant HealthStream training to new clinical educators, designees, and other key users to determine business requirements and extent of training needs. This includes analyzing structures, onboarding Super Users and preceptors, reports and training
Develop and monitor project plans for new builds and ensure scope is maintained within the standards expected by the organization
Participates in the testing of system upgrades and functionality changes
Works closely with Subject Matter Experts to create eLearning as needed which includes creating, testing, determining activity requirements and launching of content
Strong customer service skills to support internal and external customers
Maintains confidentiality and security standards and policies for the organization
Attend staff meetings or other company sponsored or mandated meetings as required.
Ability to work off-hours and on call when required.
Provide training to new users as needed.

Basic Qualifications

BS/BA in a related field preferred; coursework and/or certifications relating to learning management system administration strongly preferred
Minimum of 3 years' experience as an LMS administrator or in similar position, healthcare experience a plus
Technical skills including troubleshooting, and understanding of directory, file structures, and systems
Ability to troubleshoot and resolve technical issues
Ability to collaborate with others at all levels of the organization as well as vendors
Ability to gain new technical skills quickly
Excellent customer service skills, responsive attitude
Strong oral and written communication skills; ability to communicate complex technical concepts in non-technical terms
Familiarity with course design and development preferred
Familiarity with e-learning software and best practices preferred
Must be highly organized with strong attention to detail, with excellent project management, planning, and organizational skills
Must be able to work independently with limited instruction and exercise judgment within defined parameters

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Learning Management System (LMS) Administrator - HealthStream

Edtech.com's Summary

Learning Management System (LMS) Administrator - HealthStream Full Description

Learning Management System (LMS) Administrator - HealthStream

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