Edtech.com's Summary

ChenMed is hiring a Learning Program Analyst to oversee the planning, implementation, and evaluation of employee learning programs. This role manages training logistics, administers the Learning Management System, and collaborates with stakeholders to enhance training effectiveness and employee development.

Highlights

Manage end-to-end training logistics, including course scheduling, materials coordination, and budget oversight.
Analyze key performance indicators and employee survey data to evaluate and improve learning programs.
Administer and update learning plans and course content within the Learning Management System (LMS).
Utilize data analytics to monitor training trends and identify opportunities for enhancement.
Collaborate with Learning Business Partners and other stakeholders to align programs with company goals.
Proficiency with eLearning tools such as Articulate Storyline, Prezi, PowerPoint, and SCORM packages.
Working knowledge of website development technologies including HTML, CSS, and XML.
Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and strong communication abilities.
Requires a BA/BS degree or equivalent experience plus at least two years in training coordination, LMS management, and event organization.
Must be willing to travel up to 10% locally, regionally, or nationwide.

Learning Program Analyst Full Description

Learning Program Analyst

Miami, Florida, United States of America

Human Resources

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Learning Program Analyst will assist in the planning, implementation, and evaluation of learning programs. This role ensures smooth logistics and effective delivery of learning experiences, as well as the ongoing support of employees’ professional development. They will evaluate the success of the program by reviewing progress and making recommendations.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Assessment and Reporting:

Reviews and analyzes key performance indicators (KPIs) related to employee development and learning outcomes, recommends feedback and key modalities to increase engagement.
Meets with Learning Business Partners to present findings and make recommendations for process improvement and ownership of the client groups for successful embedment of the learning products.

Learning Management System (LMS) Administration:

Leverages data analytics to gain valuable insights into training logistics and course completion trends, opportunities, and areas for improvement.
Oversees the development, implementation, and maintenance of learning plans, course content, and updates within the Learning Management System (LMS).
Contributes to employee development initiatives by facilitating course enrollment and ensuring precise maintenance of training records.

Program Coordination:

Owns the end-to-end process by which people attend and experience training to ensure the experience aligns with the data and results.
Reviews and analyzes employee survey data and provides recommendations for improvement and increased employee training experience.
Develops training logistics plans as well as coordinates and schedules in-house training sessions, workshops, and seminars.
Coordinates with facilitators and subject matter experts to develop and organize comprehensive course materials, resources, and secure appropriate training facilities.

Training Support:

Owns training and logistics budgeting and costing to ensure budget guidelines are met and have the necessary cost allocation for the programs.
Partners with other Learning Coordinators, Sr. Learning Business Partners, and Sr. Manager, Learning Operations to develop and implement systems, controls, policies, and procedures to effectively manage training operations, provide VIP service, and reduce operational costs.
Delivers exceptional training support by managing all logistical aspects, from pre-training planning to post-training evaluation, ensuring a smooth and efficient learning experience for facilitators and participants alike.

Continuous Improvement:

Conducts regular reviews of training and development processes to identify areas for improvement and innovation through the utilization of feedback.
Assists, recommends, and facilitates the collaborative development of process change, new logistics ideas, and operational plans.
Collaborates with other departments and stakeholders to ensure learning programs are aligned with company goals and employee needs.

General Administrative Support:

Ensures compliance with relevant training regulations and policies.
Maintains learning records and ensure they are up to date and accessible.
Develops and maintains effective relationships with internal staff/contractors and external customers/clients and serves as a principal liaison between clients and training operations.
Performs other training logistics-related activities, as necessary.
Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

Strong organizational and time management skills
Ability to handle multiple tasks and prioritize effectively
Strong attention to detail and problem-solving skills
Knowledge and understanding of standard Training Operations functions, practices, processes, and procedures
Working knowledge of eLearning development programs such as Articulate Storyline, Prezi, and PowerPoint
Working knowledge SCORM packages
Working knowledge of Website development (HTML, CSS, XML)
Excellent written, verbal, and nonverbal communication skills
Ability to rapidly master new technology, systems, and tools
Demonstrate a high degree of initiative in the implementation of training logistics’ plans
Strong customer service orientation
Advanced skills in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software
Ability to work independently and collaboratively in a team setting
Professional and proactive attitude
Demonstrates a passion for learning and employee development
Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time; may require a mix of on-site and remote work, depending on organizational needs.
Spoken and written fluency in English
This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

BA/BS degree in Education, Human Resources, Business Administration, Information Technology, or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis
Minimum two (2) years of:
- Experience in a training or learning coordination role within a corporate environment
- Strong proficiency with Learning Management Systems (LMS) and other learning tools
- Experience in organizing events, workshops, or training sessions
Work experience in project management, process improvement, or industrial/organizational desired

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Original Job Description

Learning Program Analyst

Miami, Florida, United States of America

Human Resources

We’re unique. You should be, too.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Assessment and Reporting:

Reviews and analyzes key performance indicators (KPIs) related to employee development and learning outcomes, recommends feedback and key modalities to increase engagement.
Meets with Learning Business Partners to present findings and make recommendations for process improvement and ownership of the client groups for successful embedment of the learning products.

Learning Management System (LMS) Administration:

Leverages data analytics to gain valuable insights into training logistics and course completion trends, opportunities, and areas for improvement.
Oversees the development, implementation, and maintenance of learning plans, course content, and updates within the Learning Management System (LMS).
Contributes to employee development initiatives by facilitating course enrollment and ensuring precise maintenance of training records.

Program Coordination:

Owns the end-to-end process by which people attend and experience training to ensure the experience aligns with the data and results.
Reviews and analyzes employee survey data and provides recommendations for improvement and increased employee training experience.
Develops training logistics plans as well as coordinates and schedules in-house training sessions, workshops, and seminars.
Coordinates with facilitators and subject matter experts to develop and organize comprehensive course materials, resources, and secure appropriate training facilities.

Training Support:

Owns training and logistics budgeting and costing to ensure budget guidelines are met and have the necessary cost allocation for the programs.
Partners with other Learning Coordinators, Sr. Learning Business Partners, and Sr. Manager, Learning Operations to develop and implement systems, controls, policies, and procedures to effectively manage training operations, provide VIP service, and reduce operational costs.
Delivers exceptional training support by managing all logistical aspects, from pre-training planning to post-training evaluation, ensuring a smooth and efficient learning experience for facilitators and participants alike.

Continuous Improvement:

Conducts regular reviews of training and development processes to identify areas for improvement and innovation through the utilization of feedback.
Assists, recommends, and facilitates the collaborative development of process change, new logistics ideas, and operational plans.
Collaborates with other departments and stakeholders to ensure learning programs are aligned with company goals and employee needs.

General Administrative Support:

Ensures compliance with relevant training regulations and policies.
Maintains learning records and ensure they are up to date and accessible.
Develops and maintains effective relationships with internal staff/contractors and external customers/clients and serves as a principal liaison between clients and training operations.
Performs other training logistics-related activities, as necessary.
Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

Strong organizational and time management skills
Ability to handle multiple tasks and prioritize effectively
Strong attention to detail and problem-solving skills
Knowledge and understanding of standard Training Operations functions, practices, processes, and procedures
Working knowledge of eLearning development programs such as Articulate Storyline, Prezi, and PowerPoint
Working knowledge SCORM packages
Working knowledge of Website development (HTML, CSS, XML)
Excellent written, verbal, and nonverbal communication skills
Ability to rapidly master new technology, systems, and tools
Demonstrate a high degree of initiative in the implementation of training logistics’ plans
Strong customer service orientation
Advanced skills in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software
Ability to work independently and collaboratively in a team setting
Professional and proactive attitude
Demonstrates a passion for learning and employee development
Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time; may require a mix of on-site and remote work, depending on organizational needs.
Spoken and written fluency in English
This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

BA/BS degree in Education, Human Resources, Business Administration, Information Technology, or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis
Minimum two (2) years of:
- Experience in a training or learning coordination role within a corporate environment
- Strong proficiency with Learning Management Systems (LMS) and other learning tools
- Experience in organizing events, workshops, or training sessions
Work experience in project management, process improvement, or industrial/organizational desired

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Learning Program Analyst

Edtech.com's Summary

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