Edtech.com's Summary

Claire's is hiring a Learning Specialist. The role involves creating and delivering training programs to boost the skills and performance of store and corporate employees, focusing on customer experience, piercing, leadership, and operations. The specialist also supports onboarding, measures training effectiveness, and collaborates with subject matter experts to ensure relevant content.

Highlights

Design and deliver training materials, e-learning modules, and facilitate sessions both virtually and in-person.
Develop onboarding programs and partner with HR and Operations to address learning needs.
Track training participation, completion, and performance impact, refining programs based on feedback.
Work with subject matter experts to maintain training accuracy and support new initiative rollouts.
Proficiency required in LMS platforms, e-learning tools, and Microsoft Office Suite.
Bachelor’s degree in Education, HR, Organizational Development, or related field.
2-4 years of experience in training, learning & development, or retail operations.
Strong facilitation skills for engaging virtual and in-person audiences.
Compensation ranges from $52,000 to $71,760 annually with benefits including medical, dental, vision, 401(k) match, and paid leave.
Ability to travel to stores and distribution centers as necessary.

Learning Specialist Full Description

Learning Specialist - Hybrid

Hoffman Estates, Illinois

Full time

About Claire’s

Claire’s is a global brand powerhouse for self-expression, creating empowering fashion accessories, jewelry, and ear-piercing experiences for people of all ages. With thousands of stores worldwide and a growing digital presence, Claire’s is a leader in specialty retail. Our mission is to inspire and enable self-expression, making fashion fun, accessible, and inclusive for everyone.

Position Overview

The Learning Specialist is responsible for creating, delivering, and supporting training programs that enhance the skills and performance of Claire’s employees. This role focuses on designing engaging content and facilitating learning for store teams and corporate staff, supporting areas such as customer experience, piercing excellence, leadership development, and operational execution.

Key Responsibilities

Training Design & Delivery

Develop and maintain training materials, e-learning modules, job aids, and facilitator guides.
Facilitate virtual and in-person training sessions for store leaders, associates, and corporate teams.
Ensure training aligns with Claire’s brand standards, operational priorities, and business goals.

Onboarding & Development

Support onboarding programs to ensure new hires are set up for success.
Partner with HR and Operations to identify learning needs and create targeted development solutions.

Measurement & Continuous Improvement

Track training participation, completion rates, and impact on performance metrics.
Gather learner feedback and continuously refine programs for greater engagement and effectiveness.

Collaboration & Support

Work closely with subject matter experts to ensure accuracy and relevance of training content.
Support rollout of new initiatives, technology, and processes by providing clear, effective training.

Qualifications

Bachelor’s degree in Education, Human Resources, Organizational Development, or related field.
2–4 years of experience in training, learning & development, or retail operations.
Strong facilitation skills with experience engaging both in-person and virtual audiences.
Proficiency with LMS platforms, e-learning tools, and Microsoft Office Suite.
Excellent organizational, communication, and project management skills.
Ability to travel to stores and distribution centers as needed.

Compensation Range: $52,000.00 - $71,760.00

Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.

Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.

Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.

*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.

Original Job Description

Learning Specialist - Hybrid

Hoffman Estates, Illinois

Full time

About Claire’s

Position Overview

Key Responsibilities

Training Design & Delivery

Develop and maintain training materials, e-learning modules, job aids, and facilitator guides.
Facilitate virtual and in-person training sessions for store leaders, associates, and corporate teams.
Ensure training aligns with Claire’s brand standards, operational priorities, and business goals.

Onboarding & Development

Support onboarding programs to ensure new hires are set up for success.
Partner with HR and Operations to identify learning needs and create targeted development solutions.

Measurement & Continuous Improvement

Track training participation, completion rates, and impact on performance metrics.
Gather learner feedback and continuously refine programs for greater engagement and effectiveness.

Collaboration & Support

Work closely with subject matter experts to ensure accuracy and relevance of training content.
Support rollout of new initiatives, technology, and processes by providing clear, effective training.

Qualifications

Bachelor’s degree in Education, Human Resources, Organizational Development, or related field.
2–4 years of experience in training, learning & development, or retail operations.
Strong facilitation skills with experience engaging both in-person and virtual audiences.
Proficiency with LMS platforms, e-learning tools, and Microsoft Office Suite.
Excellent organizational, communication, and project management skills.
Ability to travel to stores and distribution centers as needed.

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