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FirstHealth of the Carolinas
Learning Systems Integration and eLearning Specialist
LMS
SQL
Zapier
Edtech.com's Summary
FirstHealth of the Carolinas is hiring a Learning Systems Integration and eLearning Specialist to configure and maintain the organization's learning management system and design e-learning solutions that improve staff performance. The role customizes the LMS to the organization's needs, integrates it with other platforms, and collaborates with subject matter experts and instructional designers on new course content.
Highlights
- Configures the LMS's user interfaces, course structures, and user roles to meet organizational needs
- Generates and analyzes reports on learner progress, engagement, and course effectiveness
- Ensures seamless integration with content authoring software, video conferencing tools, and external databases
- Provides technical support to learners and instructors, troubleshooting issues within the LMS
- Manages user roles and permissions to maintain a secure, organized learning environment
- Applies system updates, patches, and security measures to safeguard data and access
- Collaborates with subject matter experts and instructional designers to build engaging e-learning courses
- Requires a bachelor's degree in education, instructional technology, healthcare, or a related field
- Requires three years of related experience in a healthcare environment or LMS-related web environment, with Docebo experience preferred
Learning Systems Integration and eLearning Specialist Full Description
Overview:
This position assists the organization and individuals to improve performance by designing training and learning solutions.
Responsibilities:
- Configuring the LMS to meet the institution's specific needs. This includes:
-
- Customizing user interfaces, course structures, and user roles.
- Generating and analyzing reports to track learner progress, engagement, and course effectiveness. These insights help fine-tune educational content and strategies.
- Ensuring seamless integration with other tools and platforms, such as content authoring software, video conferencing tools, and external databases.
- Providing technical support to users, including learners and instructors, to troubleshoot issues and ensure smooth navigation within the LMS.
- Managing user roles and permissions within the LMS to maintain a secure and organized learning environment.
- Regularly updating the system, applying patches, and implementing security measures to safeguard data and ensure uninterrupted access.
- Collaborating with subject matter experts and instructional designers to create engaging and effective e-learning courses.
Qualifications:
Education and formal training:
Bachelor’s degree in education, Instructional Technology, Healthcare or related field
Work Experience
Minimum three years of related work experience in a healthcare environment or LMS-related web environment.
A working knowledge of the following:
Education and formal training:
Bachelor’s degree in education, Instructional Technology, Healthcare or related field
Work Experience
Minimum three years of related work experience in a healthcare environment or LMS-related web environment.
A working knowledge of the following:
- Strong understanding of LMS – Docebo preferred (Cornerstone, Workday Learning, etc. transferable knowledge)
- Integration Platform Experience: Workato, Dell Boomi, MuleSoft, Power Automate, Logic Apps, Zapier (less complex environments)
- Data Skills including:
- Advanced Excel,
SQL basics, - CSV manipulation
- Power BIAdditional skills: REST APIs, JSON, Postman, Basic scripting
- Preferred experience: Project management, Change management
- Systems integration knowledge:
- HRIS-to-Docebo integrations
- User provisioning/deprovisioning
- Data synchronization processes
- CSV imports and exports
- APIs and webhooks
- Audit and compliance requirements
- Business Analysis Skills
- Meet with departments to gather requirements
- Translate business needs into technical workflows
- Assess downstream impacts of changes
- Document requirements
- Perform user acceptance testing
- Identify process improvement opportunities
Additional Skills
- Excellent verbal, written, problem solving, interpersonal and organizational skills.
- Ability to provide positive and professional customer service; thorough understanding of healthcare policies and procedures.
- Ability to work with minimal supervision.
- Analytical ability required to perform systems analysis, evaluate user requests, recommend, and implement accurate, efficient, and economical solutions.
- Develop and execute detailed project plans/schedules for systems implementation/special projects.
- Experience with the assessment, design, development, and implementation of digital learning and development solutions.
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