Edtech.com's Summary

Inspire is hiring a Learning Technology Assistant Manager to optimize and maintain their Learning Management System (LMS) and content management platforms. This role involves managing LMS user accounts, providing technical support, generating analytics reports, and collaborating with internal stakeholders to enhance learning experiences aligned with organizational goals.

Highlights

Manage and maintain LMS content, user accounts, security roles, and permissions.
Provide technical support and troubleshooting for LMS functionality and access issues.
Build, analyze, and share reports related to learning activities and user performance.
Support testing, maintenance, and documentation of LMS integrations and cross-device compatibility.
Collaborate with internal teams to configure LMS according to learning needs.
Requires a Bachelor’s degree and a minimum of 2 years of professional experience.
Proficiency in LMS administration, reporting tools, Microsoft Office 365, Articulate Studio, and Adobe Cloud products.
Strong analytical, communication, and organizational skills.
Experience with graphic and web design is a plus.
Work involves supporting multiple iconic restaurant brands under Inspire’s portfolio, including Arby’s, Baskin-Robbins, and Dunkin’.

Learning Technology Assistant Manager Full Description

Learning Technology Assistant Manager(Remote Eligible US)

Austin Texas

LMS System & Content Administration:

Optimize and maintain Content Management and Learning Management System (LMS) to ensure effective use of Learning technology while aligning with organizational objectives.

Duties and Responsibilities

LMS System Administration:

Manage and maintain learning content within the LMS, including course uploads, user management, updates, and retirements.
Work to consistently improve the learning experiences
Manage user accounts, security roles, and permissions.
Provide technical support and troubleshooting assistance to users regarding LMS functionality, access issues, and content management.
Build, pull, analyze, and share reports
Support, test, and maintain LMS integrations
Test and document learning experience to ensure cross-browser and cross-device compatibility

Content Management:

Upload, organize, and update learning content within the LMS.
Collaborate with internal stakeholders to understand learning needs and requirements and translate them into LMS configurations and customizations.

Reporting and Analytics:

Generate reports on learning activities and user performance.
Analyze data to identify areas for improvement in learning and development.
Track and measure the effectiveness of learning programs.

Education Requirements

Minimum Preferred

2 Year Bachelor’s Degree

Minimum Years of Experience

2+ Years

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

Bachelor’s degree.
2+ years of professional experience.
Strong technical skills, including proficiency in LMS administration, user management, and content management.
Strong analytical and problem-solving skills with the ability to identify and resolve LMS issues.
Experience with LMS reporting tools.
Able to communicate confidently and effectively at all levels of the business and with various client groups, both verbally and in writing.
Excellent organizational/time management, attention to detail, and planning/prioritization skills.
An energetic team player and driven self-starter, with a positive mindset, excellent work ethic, and interpersonal skills.
Collaborate with cross-functional teams to ensure successful implementation of learning initiatives.
Proficiency with Microsoft Office 365, Articulate studio, and Adobe Cloud products
Graphic and web design experience a plus

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

Original Job Description

Learning Technology Assistant Manager(Remote Eligible US)

Austin Texas

LMS System & Content Administration:

Optimize and maintain Content Management and Learning Management System (LMS) to ensure effective use of Learning technology while aligning with organizational objectives.

Duties and Responsibilities

LMS System Administration:

Manage and maintain learning content within the LMS, including course uploads, user management, updates, and retirements.
Work to consistently improve the learning experiences
Manage user accounts, security roles, and permissions.
Provide technical support and troubleshooting assistance to users regarding LMS functionality, access issues, and content management.
Build, pull, analyze, and share reports
Support, test, and maintain LMS integrations
Test and document learning experience to ensure cross-browser and cross-device compatibility

Content Management:

Upload, organize, and update learning content within the LMS.
Collaborate with internal stakeholders to understand learning needs and requirements and translate them into LMS configurations and customizations.

Reporting and Analytics:

Generate reports on learning activities and user performance.
Analyze data to identify areas for improvement in learning and development.
Track and measure the effectiveness of learning programs.

Education Requirements

Minimum Preferred

2 Year Bachelor’s Degree

Minimum Years of Experience

2+ Years

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

Bachelor’s degree.
2+ years of professional experience.
Strong technical skills, including proficiency in LMS administration, user management, and content management.
Strong analytical and problem-solving skills with the ability to identify and resolve LMS issues.
Experience with LMS reporting tools.
Able to communicate confidently and effectively at all levels of the business and with various client groups, both verbally and in writing.
Excellent organizational/time management, attention to detail, and planning/prioritization skills.
An energetic team player and driven self-starter, with a positive mindset, excellent work ethic, and interpersonal skills.
Collaborate with cross-functional teams to ensure successful implementation of learning initiatives.
Proficiency with Microsoft Office 365, Articulate studio, and Adobe Cloud products
Graphic and web design experience a plus

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Edtech.com's Summary

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