Wieland Group
Learning Technology Specialist
LMS
Edtech.com's Summary
Wieland is hiring a Learning Technology Specialist to manage and optimize the Learning Management System (LMS), provide technical support to users, and ensure training compliance across regions. This role involves maintaining learning data, generating reports, troubleshooting technical issues, and supporting instructional design efforts to enhance the learning experience for employees.
Highlights
- Manage and maintain the Learning Management System (LMS) for content delivery, learner tracking, and compliance auditing.
- Provide first-level technical support to LMS users and regional administrators, handling ticket queues and escalating issues as needed.
- Upload and organize digital learning materials while assisting in developing training guides and eLearning updates.
- Perform regular training audits, maintain curricula, and generate standard reports for leadership.
- Onboard and train local system administrators on LMS tools such as Reporting 2.0 and Learning Assignment Tool.
- Required skills include data management, experience with Cornerstone LMS preferred, and knowledge of relationship databases.
- Minimum of 2 years technical or data management experience, preferably in learning and development.
- Bachelor’s degree in IT, Business Administration, Organizational Development, or related field, or equivalent experience.
- Competencies include attention to detail, planning and organizing, problem solving, communication, and proficiency with learning management software.
- Benefits include medical, dental, vision from day one; 401(k) with company match; paid vacation and holidays; wellness programs; and growth opportunities within a global company.
Learning Technology Specialist Full Description
Learning Technology Specialist
Job Location
US-KY-Louisville
Overview
Wieland - Creating Value for Generations!
Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, automotive, ammunition, coinage, construction materials, refrigeration, electronics and many other industries. To us, metal is more than material.
Wieland's Cultural Values
Wieland’s culture is what makes for a fun and rewarding place to work! As a company, we benefit daily from our employees' knowledge and abilities. With our cultural vision, we place our core values at the heart of everything we do: safety, ambition, optimism, reliability, ownership, diversity, & respect.
Wieland is hiring a Learning Technology Specialist. The Learning Technology Specialist will be responsible for ensuring a seamless learning experience for employees by maintaining accurate data in the Learning Management System (LMS), providing first level technical troubleshooting for system end users, and identifying opportunities to optimize learning processes. This role reports to the Manager, Learning Technology, & Instructional Design.
This position may be hired at the Learning Specialist I (entry-level) or Learning Specialist II (more experienced) level, depending on the candidate’s experience, capabilities, and overall fit for the role.
This role is based at Wieland’s North American Headquarters in Louisville, KY; however, hybrid, onsite, or fully remote work arrangements may be considered based on the selected candidate’s experience, role alignment, and business needs.
Responsibilities
Learning Technology Specialist Responsibilities:
Maintain the Learning Management System (LMS) to efficiently manage and deliver learning and training content, track learner progress, and ensure regional compliance with training requirements.
- Oversee day-to-day operations of the LMS and assist with configuration and maintenance tasks as directed.
- Maintain established, regional training curricula and learning assignments to ensure compliance.
- Perform key weekly or bi-weekly audits to ensure compliance and minimize training gaps, including but not limited to position audits, new hire audits, and location change audits.
- Maintain and deliver standard training reports and analytics for departments and leaders, under the direction of the Manager, Learning Technology & Instructional Design.
- Assign and assist with updating and re-versioning training curricula requirements in the learning management system (LMS) for intended audiences.
Provide technical support for end users and Regional Local LMS Administrators across multiple functional areas, helping to ensure alignment with organizational learning strategies, operational efficiency, and continuous improvement in learning technologies and methodologies.
- Act as primary technical support contact for system users, including monitoring the L&D inbox and Matrix 42 ticket queue, and escalating complex issues to the appropriate teams.
- Liaise between end users, the IT department, HRIS, and other key stakeholders in technical support processes.
- Onboard & orient new Local System Admins to key Cornerstone functionalities such as Reporting 2.0, Learning Assignment Tool, and Express Class.
Maintain content in Learning Management System (LMS) and other relevant content authoring tools or key online resource hubs.
- Upload, organize, and manage digital learning materials within specified naming conventions and vendor guidelines, ensuring sources are correctly categorized and visible to appropriate audiences.
- Assist in developing, deploying, and curating training materials and Orange step guides to users on how to effectively use the LMS.
- Provide support for eLearning design and updates as capabilities allow.
Perform additional duties as assigned to support the organization’s objectives and the Learning and Development functional strategic initiatives.
Learning Technology Specialist Qualifications:
- Ability to work in a dynamic environment with evolving priorities and time sensitive deliverables.
- Minimum (2) years of experience in data management or a technical administrative role, preferably in learning and development.
- Practical knowledge and application of relationship data bases and data management; previous experience with Cornerstone LMS preferred.
- Experience in building training guides, work instructions, or reference documentation preferred.
- Bachelor’s Degree in Information Technology, Business Administration, Organizational Development, or related field or equivalent experience specific to learning management system administration.
Learning Technology Specialist Competencies:
- Attention to Detail: Ability to diligently attend to details and pursue the utmost quality in accomplishing tasks.
Desired Competency Level: Intermediate (independent execution, minimal guidance)
- Planning & Organizing: Ability to define tasks and milestones to achieve objectives while ensuring optimal use of resources to achieve those objectives.
Desired Competency Level: Intermediate (independent execution, minimal guidance)
- Problem Solving & Decision Making: Ability to identify, analyze, and address challenges or opportunities by gathering relevant information, evaluating options, and making informed, timely, and effective decisions in approved areas.
Desired Competency Level: Developing (independent execution, minimal guidance)
- Communication & Influence: Ability to convey ideas, information, and perspectives clearly, effectively, and persuasively to diverse audiences while fostering understanding, engagement, and alignment.
Desired Competency Level: Developing (independent execution, minimal guidance)
- Learning Management Software & Technology: Ability to use software for efficiently creating, managing, and delivering learning and training content, tracking learner progress, user management, and system configuration.
Desired Competency Level: Developing (independent execution, minimal guidance)
Qualifications
Joining Wieland’s team gives you…
- Benefits - Starting on Day 1! Including Medical, Dental, Vision, Disability, Life & more!
- Retirement Savings - 401(k) contribution + match.
- Work/Life Balance - Paid Vacation & Holidays.
- Growth Opportunities - We have over 9,000+ employees worldwide and 40+ locations in North America alone. Growth opportunities are limitless!
- Wellness Programs – Wieland encourages participation in our unique and personalized approach to wellness, where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program.
- Sustainability- Wieland continues to break ground with eco-friendly solutions and push the barrier in sustainability for future generations.
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