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North Carolina State University

Linux Desktop Support

🇺🇸 Raleigh, NC

🕑 Full-Time

💰 $71K - $75K

💻 Information Technology

🗓️ July 1st, 2025

DHCP

Edtech.com's Summary

NC State University is hiring a Linux Desktop Support professional. This role involves managing hardware and software administration for over 200 Linux desktops, workstations, and laptops, providing technical support to users, troubleshooting issues, and maintaining system performance and security.

Highlights
  • Manage and support over 200 RedHat Enterprise Linux and Ubuntu Linux desktops, workstations, and laptops.
  • Deploy, configure, and maintain Linux-based operating systems and applications.
  • Provide timely technical support and troubleshoot hardware, software, networking, printing, drivers, and storage issues.
  • Perform regular system maintenance including OS upgrades, patches, and security enhancements.
  • Manage user accounts, permissions, and access rights on Linux systems.
  • Monitor system backups and data archival processes.
  • Document system configurations, processes, and troubleshooting procedures.
  • Maintain knowledge of industry trends and Linux desktop technologies.
  • Required: Bachelor's degree in Computer Science, IT, or related field (or equivalent experience), experience with physical Linux systems administration, networking protocols, and hardware troubleshooting.
  • Preferred: Certifications like RHCE or CompTIA Linux+ and experience in academic or research environments.
  • Compensation range: $70,949 - $75,000 annually.
  • Position is full-time, exempt professional staff within the Electrical and Computer Engineering department.