Edtech.com's Summary

Concorde Career Colleges, Inc. is hiring an LMS Administrator. The role involves managing the Learning Management System by configuring accounts, overseeing course setup, implementing system updates, and providing technical support to faculty, staff, and students. The administrator also handles integrations, automates processes via APIs, and collaborates with IT and academic departments to enhance LMS functionality.

Highlights

Administer, maintain, and support the organization's Learning Management System (LMS), primarily Canvas.
Configure accounts, enrollments, permissions, and manage LMS settings compliance.
Oversee course setup and collaborate with Learning Design to maintain templates and resources.
Develop maintenance protocols and secure data archiving; implement system updates and communicate feature changes.
Manage LMS integrations, write API calls for automation, and handle troubleshooting with vendors and stakeholders.
Provide 24/7 LMS technical support, monitor tickets, train support representatives, and update the Knowledge Base.
Bachelor’s degree in IT, Educational Technology, or a related field; minimum 3 years experience administering LMS, especially Canvas.
Strong technical skills including experience with LTI integrations, API calls, HTML, CSS, and JavaScript.
Excellent communication skills for training and user support; ability to work with cross-functional teams in IT and academics.
Salary range from $70,000 to $87,000, with benefits including tuition waiver, paid time off, retirement matching, competitive insurance, and pet insurance.

LMS Administrator - REMOTE Full Description

Overview:

The LMS Administrator is responsible for the administration, maintenance, and support of the organization's Learning Management System (LMS). This role ensures the optimal functionality, usability, and integration of the LMS for faculty, staff, and students, supporting ground, online, and blended learning experiences. The LMS Administrator works closely with the Director of Educational Technology and Academic Department to enhance the LMS’s role as a central platform for course delivery.

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Salary Range: $70K to $87K

Responsibilities:

Configure and maintain the LMS, including accounts, enrollments, permissions, and settings, ensuring compliance
Oversee course setup and collaborate with Learning Design to maintain templates and resources
Develop protocols for LMS maintenance and secure data archiving
Implement and monitor system updates; communicate and train users on new features
Manage LMS integrations with third-party apps and collaborate with IT on SIS connections
Write and implement API calls to automate processes
Provide technical support for faculty, staff, and students; resolve issues with vendors and stakeholders
Oversee 24/7 LMS support, monitor tickets, analyze trends, train reps, and maintain the Knowledge Base
Maintain and update Canvas Knowledge Base; generate reports on usage and performance for improvement
Stay current on LMS trends and best practices in online education
Design and deliver training materials to enhance LMS usage
Other duties as assigned

Qualifications:
Education / Experience

Bachelor’s degree in Information Technology, Educational Technology, or a related field (required)
Minimum of three (3) years of experience administering and supporting a Learning Management System (LMS), ideally Canvas (required)
Experience with LTI integrations and troubleshooting technical issues related to LMS functionality (required)
Experience writing and implementing API calls to support LMS integrations and automation (preferred)
Experience working with cross-functional teams (e.g., IT, academic departments) to implement and maintain LMS-related projects (preferred)
Knowledge and experience with HTML, CSS, and JavaScript
Knowledge of best practices in online education and instructional technology, with a focus on improving the user experience for faculty, staff, and students

Skills

Troubleshooting skills for resolving LMS and technical issues, working with vendors, and supporting faculty and staff
Strong technical knowledge of LMS administration, including user management, integrations, and system configurations
Excellent communication skills for user support and training

Abilities

Able and willing to:
- Communicate, think, learn, and reason
- Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
- Safely ambulate and/or maneuver when on-site at Company locations
- Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders
Ability to manage support services, track issues, and work with external vendors to resolve problems promptly

Work Environment

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises
This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation
No travel required

Original Job Description

Overview:

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Salary Range: $70K to $87K

Responsibilities:

Configure and maintain the LMS, including accounts, enrollments, permissions, and settings, ensuring compliance
Oversee course setup and collaborate with Learning Design to maintain templates and resources
Develop protocols for LMS maintenance and secure data archiving
Implement and monitor system updates; communicate and train users on new features
Manage LMS integrations with third-party apps and collaborate with IT on SIS connections
Write and implement API calls to automate processes
Provide technical support for faculty, staff, and students; resolve issues with vendors and stakeholders
Oversee 24/7 LMS support, monitor tickets, analyze trends, train reps, and maintain the Knowledge Base
Maintain and update Canvas Knowledge Base; generate reports on usage and performance for improvement
Stay current on LMS trends and best practices in online education
Design and deliver training materials to enhance LMS usage
Other duties as assigned

Qualifications:
Education / Experience

Bachelor’s degree in Information Technology, Educational Technology, or a related field (required)
Minimum of three (3) years of experience administering and supporting a Learning Management System (LMS), ideally Canvas (required)
Experience with LTI integrations and troubleshooting technical issues related to LMS functionality (required)
Experience writing and implementing API calls to support LMS integrations and automation (preferred)
Experience working with cross-functional teams (e.g., IT, academic departments) to implement and maintain LMS-related projects (preferred)
Knowledge and experience with HTML, CSS, and JavaScript
Knowledge of best practices in online education and instructional technology, with a focus on improving the user experience for faculty, staff, and students

Skills

Troubleshooting skills for resolving LMS and technical issues, working with vendors, and supporting faculty and staff
Strong technical knowledge of LMS administration, including user management, integrations, and system configurations
Excellent communication skills for user support and training

Abilities

Able and willing to:
- Communicate, think, learn, and reason
- Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
- Safely ambulate and/or maneuver when on-site at Company locations
- Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders
Ability to manage support services, track issues, and work with external vendors to resolve problems promptly

Work Environment

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises
This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation
No travel required

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LMS Administrator - REMOTE

Edtech.com's Summary

LMS Administrator - REMOTE Full Description

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