Pearson
Manager, Assessment - T Levels
Edtech.com's Summary
- Lead, motivate, and develop a high-performing assessment team.
- Manage performance, set objectives, and support individual growth.
- Ensure accurate and timely delivery of assessment outcomes with high-quality standards and awarding integrity.
- Drive continuous improvement and operational efficiency through monitoring KPIs and data analysis.
- Build relationships with internal teams, subject matter experts, and external partners; represent assessment in cross-functional initiatives.
- Experience in people management or team leadership required.
- Background in assessment, education, or content delivery essential.
- Ability to work in a regulated, high-pressure environment with strong communication and stakeholder management skills.
- Project management capability and structured approach to delivery.
- Nice to have: Experience with T Levels, vocational qualifications, awarding processes, working with contractors, continuous improvement mindset, and confidence using data and technology.
Manager, Assessment - T Levels Full Description
Manager, Assessment (T Levels)
Assessment Delivery | Pearson Qualifications (VQ)
Description
Lead with purpose. Deliver fair outcomes. Shape the future of assessment.
At Pearson, we're looking for a Manager, Assessment (T Levels) to lead the accurate and timely delivery of assessment outcomesâensuring every learner receives results that truly reflect their efforts.
This role sits at the heart of assessment delivery, combining people leadership, operational excellence, and quality assurance in a highly regulated environment.
This role aligns with market-facing titles such as Assessment Manager, Assessment Delivery Lead, Assessment Operations Manager, or Quality & Assessment Manager.
The Role
At Pearson, we help people make measurable progress through learning. In this role, you will lead a high-performing team responsible for delivering consistent, high-quality assessment processes across T Level qualifications.
You'll collaborate with internal teams and external stakeholders to ensure regulatory compliance, operational excellence, and continuous improvementâwhile fostering a culture of integrity, accountability, and performance.
This is a people-first leadership role, where your ability to motivate, develop, and guide a team is critical to success.
In Your First 6 Months
You'll make impact by:
Building strong relationships with your team and key stakeholders
Embedding consistent, high-quality assessment delivery processes
Driving performance against KPIs and improving operational efficiency
Strengthening customer experience through improved query handling and insights
Identifying opportunities to enhance quality, accuracy, and delivery
What You'll Do
People Leadership
Lead, motivate, and develop a high-performing assessment team
Manage performance, set objectives, and support individual growth
Collaborate with peers and senior leaders to deliver team and business goals
Assessment Delivery & Quality
Ensure accurate, timely delivery of assessment outcomes
Maintain high standards of quality, compliance, and awarding integrity
Drive continuous improvement across processes and delivery
Customer & Stakeholder Management
Deliver a strong customer experience through timely and accurate responses
Build effective relationships with internal teams, SMEs, and external partners
Represent Assessment in cross-functional initiatives and forums
Data & Operational Management
Monitor KPIs, analyse performance data, and take action to improve outcomes
Manage resources and contribute to effective budget oversight
Use insights to inform decision-making and improve service delivery
What We're Looking For
Experience in people management or team leadership (essential)
Background in assessment, education, or content delivery
Ability to work in a regulated, high-pressure environment
Strong communication, stakeholder management, and decision-making skills
Experience managing performance, KPIs, and operational delivery
Project management capability and structured approach to delivery
What Sets You Apart (Nice to Have)
Experience with T Levels or vocational qualifications
Exposure to awarding processes or assessment methodologies
Experience working with contractors or subject matter experts
Continuous improvement mindset and process optimisation experience
Confidence using data and technology to drive better outcomes
Your Rewards & Benefits
We know you'll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn't fit all, so our workplace programs meet the different needs of our diverse teams, and their families, too.
Please see our attractive UK benefits here: Home - Pearson Benefits
Location & Work Setup
This is a full-time role within Pearson Qualifications, with a hybrid working model (location to be confirmed based on business needs).
About Pearson
At Pearson, our purpose is simple: to help people make measurable progress in their lives through learning. We combine world-class content, assessment, and digital services to support learners at every stage.
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Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job:
Learning Subject Matter Experts
Job Family: LEARNING_&_CONTENT_DEVELOPMENT
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