Manager, Automated Workload Services (AWS)

🇺🇸 Raleigh, NC

🕑 Full-Time

💰 $95K - $115K

💻 Project Management

🗓️ November 10th, 2025

ITIL Python Unix

Edtech.com's Summary

NC State University is hiring a Manager, Automated Workload Services (AWS). The manager leads a team of technical professionals overseeing the execution and monitoring of over one thousand automated and manual processes, ensuring critical business functions operate smoothly and efficiently. The role involves collaboration with cross-functional teams to resolve system issues, implement process improvements, and manage system software including workload automation and EDI processing.

Highlights

Lead and manage a team of four technical professionals responsible for daily production and system process management.
Oversee automation of complex job streams, EDI data mapping, and monitoring of the Configuration Management Database (CMDB).
Consult with customers to gather requirements and implement process improvements.
Investigate and resolve processing incidents in collaboration with cross-functional teams.
Develop operational procedures, maintain documentation, and manage specialized equipment.
Configure and customize business process automation, EDI, and report distribution software.
Plan and implement system updates or migrations, including Unix system administration and scripting.
Manage production batch processes and perform root cause analysis of failures.
Required skills include workload scheduling software management, electronic data interchange mapping, Unix shell scripting, and experience with ERP applications like PeopleSoft or SAP.
Minimum qualifications include a Master’s degree with 2-4 years related experience or Bachelor’s degree with 3-5 years experience, at least 1 year supervisory experience, and a valid NC driver's license.
Anticipated salary range is $95,000 - $115,000 with a full-time schedule including mandatory participation during adverse weather and emergency events.