North Carolina State University
Manager, Automated Workload Services (AWS)
🇺🇸 Raleigh, NC
🕑 Full-Time
💰 $95K - $115K
💻 Project Management
🗓️ November 10th, 2025
Edtech.com's Summary
- Lead and manage a team of four technical professionals responsible for daily production and system process management.
- Oversee automation of complex job streams, EDI data mapping, and monitoring of the Configuration Management Database (CMDB).
- Consult with customers to gather requirements and implement process improvements.
- Investigate and resolve processing incidents in collaboration with cross-functional teams.
- Develop operational procedures, maintain documentation, and manage specialized equipment.
- Configure and customize business process automation, EDI, and report distribution software.
- Plan and implement system updates or migrations, including Unix system administration and scripting.
- Manage production batch processes and perform root cause analysis of failures.
- Required skills include workload scheduling software management, electronic data interchange mapping, Unix shell scripting, and experience with ERP applications like PeopleSoft or SAP.
- Minimum qualifications include a Master’s degree with 2-4 years related experience or Bachelor’s degree with 3-5 years experience, at least 1 year supervisory experience, and a valid NC driver's license.
- Anticipated salary range is $95,000 - $115,000 with a full-time schedule including mandatory participation during adverse weather and emergency events.
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