Edtech.com's Summary

Columbia University is hiring a Manager, Endpoint Security & M365 Engineering to lead Windows security patching and day-to-day M365 engineering for Columbia University Information Technology. The role manages ThreatDown and Crowdstrike administration across endpoints while serving as a key contact for Cybersecurity investigations. It also leads migrations from legacy systems and on-premises file servers to more secure, cloud-based tools like SharePoint.

Highlights

Leads Windows security patching using Intune, SCCM, and PatchMyPC
Manages the day-to-day engineering and administration of the M365 environment
Administers ThreatDown antivirus and Crowdstrike across all managed endpoints
Migrates data from on-premises file servers to Microsoft SharePoint
Serves as a key point of contact for Cybersecurity when investigating endpoint alerts
Processes onboarding and offboarding tickets and provides Tier 3 support for enterprise tools
Requires a bachelor's degree and 5-7 years of related experience, including SCCM/Intune and M365 experience
Offers a salary range of $120,000-$140,000 for the 35-hour-per-week role
Involves occasional weekend and off-hour work
Evaluates emerging technologies for potential integration into the infrastructure

Manager, Endpoint Security & M365 Engineering Full Description

Position Summary

Reporting to the Senior Director, End User Computing & Email Systems, the Manager, Endpoint Security & M365 Engineering is responsible for administering Windows security patching using Intune, SCCM, and PatchMyPC, as well as the day-to-day engineering and management of the M365 environment. Responsibilities also include ThreatDown anti-virus administration, Crowdstrike administration, migrating data from on-premises file servers to Microsoft SharePoint, certificate creation through infrastructure provided tools, process tickets regarding onboarding & offboarding of employees and providing general Tier 3 support for these enterprise tools. Additionally, the incumbent serves as a key point of contact for Cybersecurity when investigating alerts on managed endpoints.

Responsibilities

Assigns tickets to engineers based on the assigned project work duties
Provides on-going support of the system infrastructure, including automation, processes, hardware and software
Leads the planning and implementation of upgrades and installations
Monitors automated reports and/or responds to alerts for multiple hardware and software issues
Leads the efforts to migrate departments from legacy systems to new more secure systems supported by End User Computing
Fields queries from Academic Computing, Electronic Classrooms, Desktop Support, end users, developers, and operations staff regarding availability, performance or functionality problems
Works with vendors and other CUIT staff to troubleshoot and resolve problems
Manages ThreatDown sites for all managed endpoints
Manages Crowdstrike sites for all managed endpoints
Processes onboarding & offboarding requests for users
Evaluates nascent technologies for potential integration into our infrastructure
Creates documentation for engineering and support teams reference
Weekend and off-hour work may be necessary on occasion
All other duties as assigned

Minimum Qualifications

Bachelor’s degree and/or its equivalent required
Minimum 5-7 years’ related experience
2+ years’ of Windows systems administration, scripting, and software packaging
SCCM/Intune experience
M365 experience
Strong troubleshooting skills and familiarity with a wide array of diagnostic tools
Excellent verbal and written skills with a record of outstanding customer service
Must work well in a team environment
Demonstrated ability to work in a fast-paced, deadline driven environment
Demonstrated excellence in a variety of competencies including teamwork/collaboration, analytical thinking, communication and influencing skills, and technical expertise
Ability to work with changing priorities and with multiple projects
Ability to be precise and attentive to detail is essential
Ability to work with minimal supervision
Ability to work weekend and off-hour work on occasion

Preferred Qualifications

Windows systems and Desktop administration
MS SQL experience
ThreatDown experience
Windows Powershell Scripting experience
Microsoft Certified
Intune experience and familiarity with update rings
JAMF Certificated

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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Manager, Endpoint Security & M365 Engineering

Edtech.com's Summary

Manager, Endpoint Security & M365 Engineering Full Description

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