Manager, IT Observability and Automation

🇺🇸 Remote - Natick, MA

🕑 Full-Time

💰 TBD

💻 Information Technology

🗓️ June 25th, 2025

Edtech.com's Summary

MathWorks is hiring a Manager of IT Observability and Automation to lead a team of engineers focused on enhancing system health insights and implementing automation to reduce operational toil. The role involves collaborating with various IT and business teams to innovate and standardize observability and automation practices across the enterprise.

Highlights

Lead and mentor a team of observability and automation engineers.
Develop and maintain the vision, strategy, and roadmap for observability and automation platforms.
Manage third-party and open-source software lifecycle including selection and renewals.
Oversee stakeholder and partner relationships and communication.
Drive best practices in observability and automation across the company.
Requires bachelor's degree and at least 7 years of professional experience with 2 years in management.
Strong experience in observability, monitoring, and alerting in cloud-native and distributed environments, including React and Java/Spring-Boot applications.
Knowledge of IT job scheduling, Cron jobs, vulnerability management, streaming, messaging, and AWS cloud infrastructure.
Proven ability to grow engineering talent and balance competing priorities.

Manager, IT Observability and Automation Full Description

Manager, IT Observability and Automation

Location: US-MA-Natick
Department: Information Technology

Job Summary

As the Manager of the IT Observability and Automation team, you will lead a team of engineers helping MathWorkers gain deeper insight into the health of their systems and implement toil-reducing/self-recovering automation. As part of the IT Platform Engineering product group, you will collaborate and partner with Business Application teams, InfoSec, Product IT teams, and Enterprise IT teams. You will lead innovative advancements in this space while driving common practices across the enterprise.

Responsibilities

Coach, mentor, and lead a team of observability and automation engineers.
Develop and maintainan observability and automation platform vision, strategy, and roadmap.
Manage 3rd party and open-source software selection, renewals, and overall lifecycle management.
Manage stakeholder and partner relationships, expectations, and communication.
Drive observability and automation best practices across the enterprise.

Minimum Qualifications

A bachelor's degree and 7 years of professional work experience (or equivalent experience) is required. 2 years management experience is required.

Additional Qualifications

Proven track record of growing engineers, investing in their careers, and building a nurturing environment.
Ability to balance competing priorities and make trade-offs based on priorities, resource contentions, and other impacting factors.
Knowledge of observability, monitoring, and alerting(in cloud-native environments and in distributed systems, in React and Java/Spring-Boot applications and in 3rd party software).
Knowledge of IT Jobs Scheduling, Cron Jobs, and other automation capabilities.
Knowledge of Vulnerability Management and other InfoSec domain areas that intersect with Observability.
Knowledge of streaming and messaging capabilities.
Knowledge of cloud infrastructure (especially in AWS).

Original Job Description

Manager, IT Observability and Automation

Location: US-MA-Natick
Department: Information Technology

Job Summary

Responsibilities

Coach, mentor, and lead a team of observability and automation engineers.
Develop and maintainan observability and automation platform vision, strategy, and roadmap.
Manage 3rd party and open-source software selection, renewals, and overall lifecycle management.
Manage stakeholder and partner relationships, expectations, and communication.
Drive observability and automation best practices across the enterprise.

Minimum Qualifications

A bachelor's degree and 7 years of professional work experience (or equivalent experience) is required. 2 years management experience is required.

Additional Qualifications

Proven track record of growing engineers, investing in their careers, and building a nurturing environment.
Ability to balance competing priorities and make trade-offs based on priorities, resource contentions, and other impacting factors.
Knowledge of observability, monitoring, and alerting(in cloud-native environments and in distributed systems, in React and Java/Spring-Boot applications and in 3rd party software).
Knowledge of IT Jobs Scheduling, Cron Jobs, and other automation capabilities.
Knowledge of Vulnerability Management and other InfoSec domain areas that intersect with Observability.
Knowledge of streaming and messaging capabilities.
Knowledge of cloud infrastructure (especially in AWS).