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Florida International University

Manager of Academic Support Services - Herbert Wertheim College of Medicine

🇺🇸 Miami, Florida 🕑 Full-Time 💰 $60K - $65K 💻 Project Management 🗓️ September 1st, 2026
Smartsheet Higher Ed

Edtech.com's Summary

Florida International University is hiring a Manager of Academic Support Services - Herbert Wertheim College of Medicine. The manager runs day-to-day project management and PMO scheduling for the college's Office of Institutional Knowledge Management, building and maintaining Smartsheet plans, dashboards, and reports. Records management, accreditation documentation, and IT-infrastructure liaison work round out the position.

Highlights
  • Manage day-to-day project management activities and PMO scheduling.
  • Build and maintain project plans, timelines, dashboards, and reports in Smartsheet.
  • Work with stakeholders to define and implement tools for the Office of Institutional Knowledge Management.
  • Oversee records management protocols and knowledge life cycles for the college.
  • Support collection of accreditation and strategic planning documentation.
  • Liaise with college IT on data infrastructure, storage, and system access needs.
  • Coordinate the implementation and ongoing review of knowledge-management programs and initiatives.
  • Bachelor's degree and 4 years of related experience, or a Master's degree and 2 years of experience.
  • Base salary range $60,000 - $65,000.

Manager of Academic Support Services - Herbert Wertheim College of Medicine Full Description

Job Opening ID
538000
Location
Modesto A. Maidique Campus
Full/Part Time
Full-Time
Regular/Temporary
Regular

Job Summary
The Herbert Wertheim College of Medicine is currently seeking a Manager of Academic Support Services to join our team of professionals.
Duties include:
  • Manages day-to-day project management activities. Assigns project related task and assist with PMO related scheduling.
  • Assists in determining what academic and clinical data within an organization qualifies as knowledge as opposed to information, and which knowledge is valuable toward achieving the goals of the Herbert Wertheim College of Medicine (HWCOM).
  • Works with stakeholders to define and implement appropriate tools for the Office of Institutional Knowledge Management (IKM) within HWCOM, and monitors progress, sustainability and adherence to data submissions.
  • Maintains and updates the Smartsheet solution to ensure accurate and up-to-date project information.
  • Utilizes Smartsheet to build, update and maintain project plans, timelines, dashboards automations and reports to track progress, key performance indicators and resources. This will include college wide solutions.
  • Assists in developing guidelines and program objectives.
  • Supports the Office of IKM innovation and ideas through research of best practices.
  • Coordinates the implementation and on-going review of the Office of IKM programs and initiatives.
  • Participates in the oversight of HWCOM's records management protocols and systems, including management of knowledge life cycles.
  • Provides support regarding the collection of accreditation and strategic planning documentation.
  • Manages internal and outbound document editing.
  • Liaises with HWCOM Information Technology regarding the development of infrastructure; and collection, storage, and retrieval of data. Determine technology needs.
  • Collaborates with HWCOM Information Technology in developing and managing users access to the Knowledge Management tool and assist others with specific requirements and demands regarding their access to the information, potential simulation and building their capacities to use the tool independently.
  • Performs other related duties as required or directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications
Bachelor's degree and four (4) years of appropriate experience, or Master's degree and two (2) years of experience.
Desired Qualifications
  • Previous experience managing projects within higher education.
  • Experience in collaborating with various stakeholders.

Job Category
Administrative
Advertised Salary
$60,000 - $65,000
Work Schedule
Begin time: 8:30 AM
End time: 5:00 PM
Pre-Employment Requirements
Criminal Background Check

How To Apply
Current Employee: As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing. This posting will close at 12:00 am of the close date.
Prospective Employee: If you have not created a registered account, you will be asked to create a username and password for use of the system. To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume. This posting will close at 12:00 am of the close date.

Clery Notice
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/. To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).
Pay Transparency
Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Notice of Non-Discrimination
FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email [email protected].
Reasonable Accommodation Statement
Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or [email protected]. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.