Edtech.com's Summary

Holland & Knight is hiring a Manager of Staff Training and Development. This role involves designing, implementing, and evaluating training programs focused on leadership, management, and professional skills for managers and staff. The manager collaborates with HR and business leaders to assess training needs and deliver effective curricula across the firm.

Highlights

Design and deliver training programs for managers and business services staff.
Partner with HR and leadership to assess training needs and develop curricula.
Develop and maintain an annual training calendar.
Evaluate training program effectiveness and adjust as needed.
Strong understanding of adult learning principles and training methodologies required.
Proficiency in training software and tools.
Minimum 10 years experience in staff training and development, focusing on managerial skills.
Bachelor's degree required; Master's preferred.
Experience in professional services or law firms is preferred.
Offers comprehensive benefits including medical, dental, vision, 401(k), paid time off, and wellness resources.

Manager of Staff Training and Development Full Description

Manager of Staff Training and Development (Hybrid)

Operations Center - Brandon

Full time

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

This position is based in the Firm's global operations center in Brandon, FL (Tampa Bay area).

General Description:

We are seeking a Manager of Staff Training and Development to join our team. The Manager of Staff Training and Development is responsible for designing, implementing and evaluating training programs to support the professional growth and development of the firm’s managers, business services professionals, and other staff members. This position will work closely with the Director of Training and Development to assess training needs and skills gaps, and to develop and deliver curricula for all staff at the firm, with a strong focus on leadership, management, professional, and interpersonal skills. The position reports to the Director of Training and Development and collaborates closely with professionals within the Human Resources department and leaders of the firm’s business services teams and office and practice support teams.

This position offers a hybrid schedule, allowing flexibility to work from home and the office.

Key Responsibilities and Essential Job Functions:

Partner with the Business Services Leadership Team and Human Resources professionals to assess training needs and develop a comprehensive training program for managers of our business services and other staff personnel, including new manager orientation and continuous learning opportunities for existing managers.
Partner with the Human Resources team and the Chief of Office Operations to assess training needs and develop client service and other professional skills training programs for individual contributors on the business services side as well as on the office and legal support side.
Design and deliver engaging training sessions, workshops, and seminars that enhance the managerial and professional skills of the firm’s staff. Define course objectives. Provide follow-up training support to ensure needs are met.
Develop and maintain an annual training calendar for staff training.
Guide trainers and facilitators to ensure effective presentation methods, approaches, and materials.
Working with training team and leadership, evaluate the effectiveness of training programs and implement any necessary adjustments.
Assist in evaluating vendor training programs and seminars.
Stay abreast of industry trends and best practices in staff training and development.
Special projects and duties as assigned.

Required Skills:

Strong understanding of adult learning principles and training methodologies.
Excellent presentation and communication skills.
Ability to work collaboratively with cross-functional teams.
Strong organizational and project management skills.
Proficiency in using training software and tools.

Required Qualifications & Education:

A minimum of 10 years of experience in staff training and development, with a focus on managerial and professional skills training.
BA degree required; MA/MS degree in a related field preferred.

Preferred Qualifications & Education:

Experience in a professional services environment is strongly preferred; experience in a law firm is a plus but not required.

Physical Requirements:

Ability to sit or stand for extended periods of time.
Moderate or advanced keyboard usage

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.

Below is a list of just some of the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.

Benefits may vary by position and office.

Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.

Original Job Description

Manager of Staff Training and Development (Hybrid)

Operations Center - Brandon

Full time

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

This position is based in the Firm's global operations center in Brandon, FL (Tampa Bay area).

General Description:

Key Responsibilities and Essential Job Functions:

Partner with the Business Services Leadership Team and Human Resources professionals to assess training needs and develop a comprehensive training program for managers of our business services and other staff personnel, including new manager orientation and continuous learning opportunities for existing managers.
Partner with the Human Resources team and the Chief of Office Operations to assess training needs and develop client service and other professional skills training programs for individual contributors on the business services side as well as on the office and legal support side.
Design and deliver engaging training sessions, workshops, and seminars that enhance the managerial and professional skills of the firm’s staff. Define course objectives. Provide follow-up training support to ensure needs are met.
Develop and maintain an annual training calendar for staff training.
Guide trainers and facilitators to ensure effective presentation methods, approaches, and materials.
Working with training team and leadership, evaluate the effectiveness of training programs and implement any necessary adjustments.
Assist in evaluating vendor training programs and seminars.
Stay abreast of industry trends and best practices in staff training and development.
Special projects and duties as assigned.

Required Skills:

Strong understanding of adult learning principles and training methodologies.
Excellent presentation and communication skills.
Ability to work collaboratively with cross-functional teams.
Strong organizational and project management skills.
Proficiency in using training software and tools.

Required Qualifications & Education:

A minimum of 10 years of experience in staff training and development, with a focus on managerial and professional skills training.
BA degree required; MA/MS degree in a related field preferred.

Preferred Qualifications & Education:

Experience in a professional services environment is strongly preferred; experience in a law firm is a plus but not required.

Physical Requirements:

Ability to sit or stand for extended periods of time.
Moderate or advanced keyboard usage

Benefits may vary by position and office.

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Manager of Staff Training and Development

Edtech.com's Summary

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