Manager, Retail/Sales

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Manager, Retail/Sales

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 Details 

Open Date  | 06/16/2025
Requisition Number  | PRN42187B
Job Title  | Manager, Retail/Sales
Working Title  | Museum Store Assistant Manager
Job Grade  | D
FLSA Code  | Administrative
Patient Sensitive Job Code?  | No
Standard Hours per Week  | 40
Full Time or Part Time?  | Full Time
Shift  | Variable
Work Schedule Summary  | The Assistant Manager works Sunday-Thursday. 40 hours per week. Some holidays and evenings required.
VP Area  | Academic Affairs
Department  | 00018 - Utah Museum of Natl Hist Oper
Location  | Campus
City  | Salt Lake City, UT
Type of Recruitment  | External Posting
Pay Rate Range  | 38000 to 55621
Close Date  | 07/07/2025
Priority Review Date (Note - Posting may close at any time)  |
Job Summary  | The Natural History Museum of Utah is a premier cultural institution in Salt Lake City, open 363 days a year, serving local and tourist visitors. The Museum Store offers a diverse collection of handmade jewelry, exceptional gifts, and books. We are an integral part of the visitors experience to the Museum and a key department within the Museum’s operations. There is a primary store, year round, and a secondary special exhibit store with unique merchandise to support various traveling exhibits. The Museum Store Assistant Manager will report to the Museum Store Manager and support all aspects of museum store operations and customer experience.
Responsibilities  | Assistant Store Manager Responsibilities include, but not limited to: SALES:
-Helps achieve forecasted sales goals
-Communicates sales goals to staff
-Stays up to date on current Sales reports and trends PERSONNEL:
-Along with Store Manager, responsible for hiring, training, and mentoring a diverse, knowledgeable, and motivated sales team
-Supervises staff’s daily tasks while promoting a positive work environment -Creates and distributes weekly schedules ensuring payroll hours are within budget CUSTOMER SERVICE:
-Be the primary example to all staff of the NHMU Customer Service Credo by being present, focused, greet every guest, knowledgeable and prepared to resolve customer concerns.
-Coach staff to do the same -Strive to exceed both external and internal customer expectations OPERATIONS:
-Ensures compliance to all operational procedures and guidelines, including but not limited to: cash handling and register procedures, store opening and closing, inventory management, merchandising, and special sales and discount programs.
-Maintain physical appearance of sales floor and organization of stock room
-Ensures accurate and timely flow of merchandise from receiving to sales floor
-Competent with the Museum Stores POS System in all administrative, reporting, and customer facing capabilities. Other duties as assigned.
Minimum Qualifications  | Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four to five years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Master’s degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences  | -Previous experience at a Cultural Institution or in Hospitality
-Interest in Natural History and Science
-Previous Boutique retail experience
Type  | Benefited Staff
Special Instructions Summary  |
Additional Information  | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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 University Human Resource Management 
 250 East 200 South, Suite 125 Salt Lake City, UT 84111
 Contact us: (801) 581-2169 By Email: employment@utah.edu 

 

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