Manager, Student Services

Edtech.com's Summary

The University of Utah is hiring a Manager, Student Services (Career Coach I) to provide career coaching and guidance to students transitioning from academic study to employment or further education. This role involves conducting individual career appointments, facilitating workshops, supporting experiential learning opportunities, and collaborating with campus colleagues to enhance student career development.

Highlights

Provide individual career coaching focused on career exploration, job search strategies, resume and cover letter development, interview preparation, and professional skills.

Design and deliver career readiness workshops and presentations.

Assist students in identifying internships, research opportunities, and campus employment.

Utilize career services technologies and maintain accurate appointment records.

Conduct proactive outreach, especially to students nearing graduation, to support career transitions and gather internship/job placement outcomes.

Collaborate with campus departments to increase student engagement in career development programs.

Participate in ongoing professional development to enhance coaching effectiveness.

Required qualifications include a bachelor's degree in Counseling, Higher Education, Human Resources, Business, or related field, plus 3-5 years of relevant professional experience.

Preferred qualifications include a master’s degree in related fields, experience in career or academic advising, workforce development, knowledge of career development theory, and familiarity with CRM and career services platforms.

Compensation range: $55,000 to $60,000 annually.

Manager, Student Services Full Description

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Announcement

Details

Open Date	06/30/2026
Requisition Number	PRN45567B
Job Title	Manager, Student Services
Working Title	Career Coach I
Career Progression Track	E
Track Level
FLSA Code	Administrative
Patient Sensitive Job Code?	No
Standard Hours per Week	40
Full Time or Part Time?	Full Time
Shift	Day
Work Schedule Summary	Mon-Fri 8am-5pm, some early mornings, nights or weekends as needed.
VP Area	Academic Affairs
Department	00304 - U Career Success
Location	Campus
City	Salt Lake City, UT
Type of Recruitment	External Posting
Pay Rate Range	$55,000-$60,000
Close Date	08/31/2026
Priority Review Date (Note - Posting may close at any time)
Job Summary	The University of Utah seeks a motivated and student-centered Career Coach I to educate, guide, and prepare students for the transition from academic study to meaningful employment or advanced education. This position provides foundational career coaching services including individual appointments, workshop facilitation, and career education programming. The Career Coach I supports students in exploring career pathways, developing professional skills, and navigating the job and internship search process. The ideal candidate demonstrates a commitment to student development, strong communication skills, professionalism, and the ability to build rapport with students from diverse backgrounds.
Responsibilities	1. Provide individual career coaching appointments focused on career exploration, job search strategy, resume and cover letter development, interview preparation, and professional skill building. 2. Guide students through self-assessments, career research, and decision-making processes. 3. Design and deliver workshops and presentations on career readiness topics. 4. Assist students in identifying experiential learning opportunities such as internships, research, and campus employment. 5. Maintain accurate appointment notes and utilize career services technologies and data systems. 6. Provide pro-active outreach to students throughout their time at the University of Utah with additional focus nearing graduation to provide support in the transition from college to career, and in gathering student internship and job placement outcomes. 7. Support outreach initiatives to increase student engagement in career development programming. 8. Collaborate with colleagues across campus to support student success. 9. Participate in professional development activities to strengthen coaching effectiveness and industry knowledge. 10. Perform other duties as assigned. Minimum Qualifications Bachelor’s degree in Counseling, Higher Education, Human Resources, Business, or a related field, or equivalency. Minimum of 3-5 years of professional work experience in roles/industries that are relevant for college graduates. Demonstrated ability to communicate effectively and work with individuals from diverse backgrounds. Applicants must demonstrate the potential ability to perform the essential functions of the position as outlined above. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Work Environment and Level of Frequency typically required Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead.
Minimum Qualifications	Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four to six years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Master’s degree in a related area may be preferred. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences	Master’s degree in Counseling, Higher Education, Student Affairs, or a related field. Experience in career advising, academic advising, workforce development, or student services. Knowledge of career development theory and job search strategies. Experience presenting workshops or facilitating group instruction. Familiarity with CRM systems and career services platforms.
Type	Benefited Staff
Special Instructions Summary
Additional Information	The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page. Online reports may be submitted at https://oeo.utah.edu https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
- Yes
- No
* Do you have four or more years of progressively more responsible management experience?
- Yes
- No

Applicant Documents

Required Documents

Resume
Cover Letter

Optional Documents

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: [email protected]

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Original Job Description

Toggle navigation

Manager, Student Services Bookmark this Posting Print Preview | Apply for this Job

Announcement

Details

Open Date	06/30/2026
Requisition Number	PRN45567B
Job Title	Manager, Student Services
Working Title	Career Coach I
Career Progression Track	E
Track Level
FLSA Code	Administrative
Patient Sensitive Job Code?	No
Standard Hours per Week	40
Full Time or Part Time?	Full Time
Shift	Day
Work Schedule Summary	Mon-Fri 8am-5pm, some early mornings, nights or weekends as needed.
VP Area	Academic Affairs
Department	00304 - U Career Success
Location	Campus
City	Salt Lake City, UT
Type of Recruitment	External Posting
Pay Rate Range	$55,000-$60,000
Close Date	08/31/2026
Priority Review Date (Note - Posting may close at any time)
Job Summary	The University of Utah seeks a motivated and student-centered Career Coach I to educate, guide, and prepare students for the transition from academic study to meaningful employment or advanced education. This position provides foundational career coaching services including individual appointments, workshop facilitation, and career education programming. The Career Coach I supports students in exploring career pathways, developing professional skills, and navigating the job and internship search process. The ideal candidate demonstrates a commitment to student development, strong communication skills, professionalism, and the ability to build rapport with students from diverse backgrounds.
Responsibilities	1. Provide individual career coaching appointments focused on career exploration, job search strategy, resume and cover letter development, interview preparation, and professional skill building. 2. Guide students through self-assessments, career research, and decision-making processes. 3. Design and deliver workshops and presentations on career readiness topics. 4. Assist students in identifying experiential learning opportunities such as internships, research, and campus employment. 5. Maintain accurate appointment notes and utilize career services technologies and data systems. 6. Provide pro-active outreach to students throughout their time at the University of Utah with additional focus nearing graduation to provide support in the transition from college to career, and in gathering student internship and job placement outcomes. 7. Support outreach initiatives to increase student engagement in career development programming. 8. Collaborate with colleagues across campus to support student success. 9. Participate in professional development activities to strengthen coaching effectiveness and industry knowledge. 10. Perform other duties as assigned. Minimum Qualifications Bachelor’s degree in Counseling, Higher Education, Human Resources, Business, or a related field, or equivalency. Minimum of 3-5 years of professional work experience in roles/industries that are relevant for college graduates. Demonstrated ability to communicate effectively and work with individuals from diverse backgrounds. Applicants must demonstrate the potential ability to perform the essential functions of the position as outlined above. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Work Environment and Level of Frequency typically required Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead.
Minimum Qualifications	Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four to six years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Master’s degree in a related area may be preferred. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences	Master’s degree in Counseling, Higher Education, Student Affairs, or a related field. Experience in career advising, academic advising, workforce development, or student services. Knowledge of career development theory and job search strategies. Experience presenting workshops or facilitating group instruction. Familiarity with CRM systems and career services platforms.
Type	Benefited Staff
Special Instructions Summary
Additional Information	The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page. Online reports may be submitted at https://oeo.utah.edu https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
- Yes
- No
* Do you have four or more years of progressively more responsible management experience?
- Yes
- No

Applicant Documents

Required Documents

Resume
Cover Letter

Optional Documents

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu

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Manager, Student Services

Edtech.com's Summary

Manager, Student Services Full Description

Middle School Dean of Student Supports

Academic Adviser

Senior Student Success Coach

Director of Advising - Sophomore, Junior, Senior

Assistant Director Academic Career Advising