Edtech.com's Summary

WGU is hiring a Manager, Supplier Relationship Management. The role involves leading vendor assignments, developing operational processes, collaborating with incident management and initiative leaders, and driving continuous improvement in supplier-related operations.

Highlights

Lead and support vendor assignments and resolve operational challenges.
Create and implement processes and procedures in collaboration with senior leadership.
Partner with Incident Management as a secondary escalation point for vendor systems.
Collaborate with business partners, project managers, and vendors on services and initiatives.
Analyze business operations and develop strategies for scalable process improvements.
Establish operational metrics and use data to drive improvement initiatives.
Develop communication and training plans related to process and vendor improvements.
Require proficiency with Salesforce, Workday, ServiceNow, and Office 365.
Must have a Bachelor's degree, 5 years of related experience, and at least 1 year in a leadership role.
Salary range: $95,300.00 - $157,300.00; includes benefits like bonuses, insurance, retirement plans, paid leave, and tuition discounts.

Manager, Supplier Relationship Management Full Description

Manager, Supplier Relationship Management

Salt Lake City Office

Full time

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Management_Executive 607Pay Range: $95,300.00 - $157,300.00

Job Description

Job Duties

Leads and supports vendor assignments and supports the Senior Manager, Supplier Relationship Management with ad hoc and challenging vendor and/or team challenges to find operational solutions.
Creates processes and procedures for the team in collaboration with the Senior Manager, Supplier Relationship Management and teammates.
Partners with Incident Management for vendor systems as the second point of escalation.
Partners with initiative leaders (business partners, project managers, business owners, etc.) and vendors regarding vendor related services, programs, and initiatives.
In partnership with leadership, defines short- and long-term process improvement strategies that are scalable and drive continuous improvement.
Analyzes current business operations, processes and systems and identifies opportunities for improvement.
Establishes key operational metrics, analyzes data, and applies to influence improvement initiatives.
Develops and establishes functional and department standards and policies in partnership with leadership and stakeholders.
Identifies and implements effective solutions that improve operations and align with functional and department objectives.
Leads cross-functional teams to operationalize standards and business models that effectively operationalize contracts with third-party vendors.
Develops and leads communication and training plans for the team and other parties impacted by process changes and/ or third-party vendor process improvements.
Researches and investigates new trends and technologies to meet current and future operational needs.
Performs other job-related duties as assigned.

KSAs

Skilled in using Salesforce, Workday, ServiceNow, Office 365
Ability to plan, organize, coordinate, and lead projects and innovative in alignment with strategic goals and initiatives
Strong analytical, problem-solving, and decision-making skills
Effective communications skills both verbally and written
Strong organization skills with a high attention to detail
Ability to build consensus and motivate others to resolve disputes or solve problems
Ability to create and track data related to project impact
Demonstrated ability to support, coach and provide feedback to others
Effective listening skills and ability to adapt well and willingly in an environment of change
Ability to analyze business operations, processes, systems and identify process improvement opportunities
Broad management knowledge to lead a team. May provide guidance and assistance to entry-level professionals and/or support employees.
Advanced level knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the university.
Demonstrates the university’s leadership principles in all aspects of service to students, employees, and partners.

Minimum Qualifications

Bachelor's Degree in related field of study
5 years of related experience
1 year of leadership experience
Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.
Must currently reside in, or be willing to relocate to Salt Lake City, Utah area within 60 days of offer acceptance.
Ability to work on-site at the Salt Lake City, Utah office four (4) days per week with the option to work remotely on Fridays, as scheduled by the department.
Ability to travel up to 25% or as needed to visit suppliers/conferences.

Preferred Qualifications

Master's Degree in related field of study
PMP or CMP Certification
Change Practitioner Certification

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

LI#JE1

Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Original Job Description

Manager, Supplier Relationship Management

Salt Lake City Office

Full time

Job Description

Job Duties

Leads and supports vendor assignments and supports the Senior Manager, Supplier Relationship Management with ad hoc and challenging vendor and/or team challenges to find operational solutions.
Creates processes and procedures for the team in collaboration with the Senior Manager, Supplier Relationship Management and teammates.
Partners with Incident Management for vendor systems as the second point of escalation.
Partners with initiative leaders (business partners, project managers, business owners, etc.) and vendors regarding vendor related services, programs, and initiatives.
In partnership with leadership, defines short- and long-term process improvement strategies that are scalable and drive continuous improvement.
Analyzes current business operations, processes and systems and identifies opportunities for improvement.
Establishes key operational metrics, analyzes data, and applies to influence improvement initiatives.
Develops and establishes functional and department standards and policies in partnership with leadership and stakeholders.
Identifies and implements effective solutions that improve operations and align with functional and department objectives.
Leads cross-functional teams to operationalize standards and business models that effectively operationalize contracts with third-party vendors.
Develops and leads communication and training plans for the team and other parties impacted by process changes and/ or third-party vendor process improvements.
Researches and investigates new trends and technologies to meet current and future operational needs.
Performs other job-related duties as assigned.

KSAs

Skilled in using Salesforce, Workday, ServiceNow, Office 365
Ability to plan, organize, coordinate, and lead projects and innovative in alignment with strategic goals and initiatives
Strong analytical, problem-solving, and decision-making skills
Effective communications skills both verbally and written
Strong organization skills with a high attention to detail
Ability to build consensus and motivate others to resolve disputes or solve problems
Ability to create and track data related to project impact
Demonstrated ability to support, coach and provide feedback to others
Effective listening skills and ability to adapt well and willingly in an environment of change
Ability to analyze business operations, processes, systems and identify process improvement opportunities
Broad management knowledge to lead a team. May provide guidance and assistance to entry-level professionals and/or support employees.
Advanced level knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the university.
Demonstrates the university’s leadership principles in all aspects of service to students, employees, and partners.

Minimum Qualifications

Bachelor's Degree in related field of study
5 years of related experience
1 year of leadership experience
Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.
Must currently reside in, or be willing to relocate to Salt Lake City, Utah area within 60 days of offer acceptance.
Ability to work on-site at the Salt Lake City, Utah office four (4) days per week with the option to work remotely on Fridays, as scheduled by the department.
Ability to travel up to 25% or as needed to visit suppliers/conferences.

Preferred Qualifications

Master's Degree in related field of study
PMP or CMP Certification
Change Practitioner Certification

LI#JE1

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

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Manager, Supplier Relationship Management

Edtech.com's Summary

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