Washtenaw Community College
Manager, UA programs
🇺🇸 Washtenaw County, MI
🕑 Full-Time
💰 $59K - $65K
💻 Project Management
🗓️ December 19th, 2025
Edtech.com's Summary
Washtenaw Community College is hiring a Manager for UA Programs. This role involves directly working with nationwide UA Locals and affiliated groups to support students in meeting degree requirements, troubleshooting program issues, maintaining the UA website, managing student records, and supervising support staff to foster student success and retention.
Highlights
- Recruit and advise members of UA, BAC, IBEW, and Ironworkers on degree requirements and college services.
- Serve as a primary contact for 330 nationwide locals to resolve issues with UA programs and student status.
- Supervise support staff, including hiring, training, evaluation, discipline, and scheduling.
- Provide training on UA database, registration, and recruitment procedures.
- Evaluate and verify credit from traditional and non-traditional transcripts for degree programs.
- Manage registration of UA Apprentices for distance and on-site courses.
- Advocate for UA participants to resolve issues across various college departments.
- Maintain UA database accuracy and troubleshoot system problems.
- Develop communication and marketing plans to support student recruitment and retention.
- Minimum qualifications include a bachelor's degree, four years of full-time work experience, supervisory experience, database management skills, and proficiency with software tools.
- Salary range: $59,477-$65,424.
Manager, UA programs Full Description
Manager, UA programs
Please see Special Instructions for more details.
Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.
Posting Details
Posting Details (Default Section)
Posting Number: | 0603800
Position Title: | Manager, UA programs
Position is: | Regular full-time
Position Type: | Staff Position (Full Time/Part Time)
Department/Ofc.: | Workforce, Economic, & Community Development
Position Description: | Why Join WCC?
An inclusive, welcoming environment for our students, faculty & staff Affordable & Comprehensive Health, Dental, Life & Vision Insurance 4:1 Employer Match for Retirement WCC Tuition paid for you AND your dependents Tuition reimbursement for colleges outside WCCCheck our Total Rewards here
Position Summary:
The Manager, UA Programs works directly with Nationwide UA Locals (and affiliated groups) to attract and support students in accessing and meeting the requirements and credits needed for degree completion. The manager trouble shoots issues concerning UA programs, student status, and maintains the UA website. The manager serves as a case manager (single point of contact) for all UA students and union affiliates anticipating course/program needs and maintains all records including entry, retention for activities needed for UA programs.
Essential Duties include:
Recruit new and advise current members of the UA, Bricklayers Allied Craftsworkers (BAC), International Brotherhood of Electrical Workers (IBEW), and Ironworkers on student requirements needed for completion of degree/program via telephone, email, and in-person for registration, advising, transcripts, degree completion and other WCC services. Serve as a primary point of contact for 330 nationwide locals to trouble shoot issues concerning UA programs, student status and UA website. Supervise support staff including hiring, training, evaluating, discipline, and scheduling. Provide training in the use of UA database, registration procedures, recruitment activities to UA Training Coordinators Evaluate and verify credit from traditional and non-traditional transcripts and other learning experiences for UA, BAC, IBEW, and Ironworkers for credit toward WCC degree programs. Manage both mass and individual registration of UA Apprentices in both distance learning and on-site courses. Serve as an advocate for all UA participants to determine the resolution of issues between the UA and various College departments including Information Technology, Student Records/Registration, and Academic/Instructional Services. Manage on-going student communication and the development/delivery of promotional materials to the UA Apprentices on WCC course offerings. Manage student progress, retention and degree completion procedures. Develop strategies to improve retention and student success for all UA participants. Responsible for the maintenance of the UA database for accuracy of information. Troubleshoot and develop solutions to system problems. Responsible for ensuring the UA web-site information is current and accurate. Other duties as assigned.
Related Duties:
Ability to work with Dean, Skilled Trades Training on all UA database needs including query development, maintenance and all table and field changes within the database as needed. Ability to run standard and help develop ad hoc queries regarding UA student needs and outcomes. Ability to develop and deploy communication and marketing plans in support of UA student recruitment and retention goals.
Minimum Qualifications: | Minimum Required Knowledge, Skills and Abilities:
Bachelor’s degree and equivalent of four (4) years full-time work experience. One year of supervisory experience. Experience in database management, including development, maintenance, troubleshooting and reporting. Ability to extract and analyze data using appropriate software tools. Expertise in various software packages: spreadsheets, presentation, database management systems, and word processing. Strong organizational, interpersonal, and communication skills (written, phone, and face to face). Broad experience with networking and cultivating relationships within a diverse community. Ability to appropriately handle confidential materials. Ability to understand and explain institutional policy and procedures to students, staff, and other appropriate communities.
Preferred Qualifications: | Additional Preferred Qualifications
One year of recruiting/marketing experience. Knowledge/coursework in programming. Experience in occupational/technical training and education
Posting Date: | 12/18/2025
Closing Date: | 12/23/2025
Open Until Filled | No
Special Instructions to Applicants: | Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.
Salary/Hourly Rate: | $59,477-$65,424
Salary Comments: |
Position Title: | Manager, UA programs
Position is: | Regular full-time
Position Type: | Staff Position (Full Time/Part Time)
Department/Ofc.: | Workforce, Economic, & Community Development
Position Description: | Why Join WCC?
An inclusive, welcoming environment for our students, faculty & staff Affordable & Comprehensive Health, Dental, Life & Vision Insurance 4:1 Employer Match for Retirement WCC Tuition paid for you AND your dependents Tuition reimbursement for colleges outside WCCCheck our Total Rewards here
Position Summary:
The Manager, UA Programs works directly with Nationwide UA Locals (and affiliated groups) to attract and support students in accessing and meeting the requirements and credits needed for degree completion. The manager trouble shoots issues concerning UA programs, student status, and maintains the UA website. The manager serves as a case manager (single point of contact) for all UA students and union affiliates anticipating course/program needs and maintains all records including entry, retention for activities needed for UA programs.
Essential Duties include:
Recruit new and advise current members of the UA, Bricklayers Allied Craftsworkers (BAC), International Brotherhood of Electrical Workers (IBEW), and Ironworkers on student requirements needed for completion of degree/program via telephone, email, and in-person for registration, advising, transcripts, degree completion and other WCC services. Serve as a primary point of contact for 330 nationwide locals to trouble shoot issues concerning UA programs, student status and UA website. Supervise support staff including hiring, training, evaluating, discipline, and scheduling. Provide training in the use of UA database, registration procedures, recruitment activities to UA Training Coordinators Evaluate and verify credit from traditional and non-traditional transcripts and other learning experiences for UA, BAC, IBEW, and Ironworkers for credit toward WCC degree programs. Manage both mass and individual registration of UA Apprentices in both distance learning and on-site courses. Serve as an advocate for all UA participants to determine the resolution of issues between the UA and various College departments including Information Technology, Student Records/Registration, and Academic/Instructional Services. Manage on-going student communication and the development/delivery of promotional materials to the UA Apprentices on WCC course offerings. Manage student progress, retention and degree completion procedures. Develop strategies to improve retention and student success for all UA participants. Responsible for the maintenance of the UA database for accuracy of information. Troubleshoot and develop solutions to system problems. Responsible for ensuring the UA web-site information is current and accurate. Other duties as assigned.
Related Duties:
Ability to work with Dean, Skilled Trades Training on all UA database needs including query development, maintenance and all table and field changes within the database as needed. Ability to run standard and help develop ad hoc queries regarding UA student needs and outcomes. Ability to develop and deploy communication and marketing plans in support of UA student recruitment and retention goals.
Minimum Qualifications: | Minimum Required Knowledge, Skills and Abilities:
Bachelor’s degree and equivalent of four (4) years full-time work experience. One year of supervisory experience. Experience in database management, including development, maintenance, troubleshooting and reporting. Ability to extract and analyze data using appropriate software tools. Expertise in various software packages: spreadsheets, presentation, database management systems, and word processing. Strong organizational, interpersonal, and communication skills (written, phone, and face to face). Broad experience with networking and cultivating relationships within a diverse community. Ability to appropriately handle confidential materials. Ability to understand and explain institutional policy and procedures to students, staff, and other appropriate communities.
Preferred Qualifications: | Additional Preferred Qualifications
One year of recruiting/marketing experience. Knowledge/coursework in programming. Experience in occupational/technical training and education
Posting Date: | 12/18/2025
Closing Date: | 12/23/2025
Open Until Filled | No
Special Instructions to Applicants: | Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.
Salary/Hourly Rate: | $59,477-$65,424
Salary Comments: |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have a bachelor’s degree and equivalent of four (4) years full-time work experience?
- Yes
- No
- * Do you have at least one year of supervisory experience?
- Yes
- No
- * Do you meet all other minimum qualifications for this position?
- Yes
- No
Required Documents
Required Documents
- Resume
Optional Documents
- Cover Letter
- Letter of Reference 1
- Other Documents
Washtenaw Community College does not discriminate on the basis of religion, race, color, national origin, age, sex, height, weight, marital status, disability, veteran status, or any other protected status as provided for and to the extent required by federal and state statutes. Nor does the college discriminate on the basis of sexual orientation, gender identity or gender expression. Click here for Notice of Nondiscrimination and Other Compliance Statements.
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