J Sargeant Reynolds Community College
Manager, Workforce IT Systems
🇺🇸 Henrico, VA
🕑 Full-Time
💰 $82K - $90K
💻 Project Management
🗓️ August 29th, 2025
Canvas
Salesforce
Edtech.com's Summary
J. Sargeant Reynolds Community College is hiring a Manager, Workforce IT Systems. This role manages, optimizes, and supports enterprise IT systems critical to non-credit workforce training programs, ensuring their efficient daily operation and providing backend data reporting to meet business needs.
Highlights
- Manage and optimize enterprise IT systems supporting workforce training programs.
- Maintain smooth daily operation of IT systems and provide backend data reporting.
- Support program teams and business units with IT enterprise system functionality.
- Experience with Education Management Software (WES, Ad Astra, SIS, PeopleSoft), Learning Management Systems (Canvas), CRM platforms (Salesforce, Navigate), and collaboration tools (Microsoft Suite, Google Suite, Zoom).
- Bachelor's degree focused on business or IT and industry credentials in IT or project management required.
- Experience in workforce development, higher education environment, and technology support systems.
- Demonstrated skills in staff training, effective communication, and multi-project management.
- Position supervises employees and involves travel between campuses as needed.
- Salary range commensurate with qualifications; $82,000 - $90,000.
- Must successfully complete pre-employment security screening and criminal background check.
Manager, Workforce IT Systems Full Description
Manager, Workforce IT Systems
Please see Special Instructions for more details.
Position is open until filled. Application review will begin on September 5, 2025.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | Manager, Workforce IT Systems
Role Title | Info Technology Specialist II
Role Code | 39112-SW
FLSA | Exempt
Pay Band | 05
Position Number | 28300018
Agency | J. Sargeant Reynolds Community College
Division | J. Sargeant Reynolds Community College (Div)
Work Location | Henrico - 087
Hiring Range | Commensurate with qualifications and experience; $82,000 - $90,000
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Schedule as assigned by manager.
Sensitive Position | No
Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
The Community College Workforce Alliance (CCWA) is a strategic regional workforce development initiative formed through the collaboration of Brightpoint and Reynolds Community College. The Manager, Workforce IT Systems, plays a pivotal role in advancing CCWA’s objectives to enhance the attainment of high-value workforce credentials for in-demand jobs by managing, optimizing, and supporting the enterprise IT systems and processes integral to the development and delivery of non-credit workforce training programs. The position focuses on ensuring the smooth day-to-day operation of enterprise systems, as well as providing IT enterprise system support and back-end data reporting for program teams and business units to ensure that IT systems function efficiently and meet the needs of the business.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge, Skills, and Abilities:
Bachelor’s degree with a focus on business or IT-oriented curriculum Industry credential in information technology or program/project management Considerable knowledge of state-of-the-art technology, distance learning technologies, database development and management, and programming. Working knowledge of workforce development issues, the higher education environment and processes, and general business practices. Demonstrated ability to develop and manage higher education technology support systems such as Education Management Software (e.g., WES, Ad Astra, SIS, PeopleSoft), Learning Management Systems (e.g., Canvas), Customer Relationship Management Platforms (e.g., Salesforce, Navigate), Productivity and Collaboration Systems (e.g., Microsoft Suite, Google Suite), Web Conferencing Platforms (e.g., Zoom), and other technologies pertinent to higher education operations. Demonstrated ability to train staff on technologies, databases, and software. Demonstrated ability to communicate effectively, orally and in writing, with a diverse population of students, faculty, staff, and business and community partners. Expertise in managing VCCS enterprise systems while reporting and resolving back-end issues with teams and students. Demonstrated ability to develop and deliver data reports and presentations to various employee groups, as well as conduct professional demonstrations. Demonstrated ability to set priorities and organize and deliver multiple projects in a timely manner. The selected candidate must be able to successfully pass the college’s pre-employment security screening. Knowledge of consulting, adult training and evaluation methodology, and sales management, specifically contract negotiations related to agreements with potential clients and vendors. Extensive experience leading or working with diverse engagement teams Experience in a community college or workforce training environment
Additional Considerations |
Operation of a State Vehicle | No
Supervises Employees | Yes
Required Travel | Travel between campuses as needed.
Role Title | Info Technology Specialist II
Role Code | 39112-SW
FLSA | Exempt
Pay Band | 05
Position Number | 28300018
Agency | J. Sargeant Reynolds Community College
Division | J. Sargeant Reynolds Community College (Div)
Work Location | Henrico - 087
Hiring Range | Commensurate with qualifications and experience; $82,000 - $90,000
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Schedule as assigned by manager.
Sensitive Position | No
Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
The Community College Workforce Alliance (CCWA) is a strategic regional workforce development initiative formed through the collaboration of Brightpoint and Reynolds Community College. The Manager, Workforce IT Systems, plays a pivotal role in advancing CCWA’s objectives to enhance the attainment of high-value workforce credentials for in-demand jobs by managing, optimizing, and supporting the enterprise IT systems and processes integral to the development and delivery of non-credit workforce training programs. The position focuses on ensuring the smooth day-to-day operation of enterprise systems, as well as providing IT enterprise system support and back-end data reporting for program teams and business units to ensure that IT systems function efficiently and meet the needs of the business.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge, Skills, and Abilities:
Bachelor’s degree with a focus on business or IT-oriented curriculum Industry credential in information technology or program/project management Considerable knowledge of state-of-the-art technology, distance learning technologies, database development and management, and programming. Working knowledge of workforce development issues, the higher education environment and processes, and general business practices. Demonstrated ability to develop and manage higher education technology support systems such as Education Management Software (e.g., WES, Ad Astra, SIS, PeopleSoft), Learning Management Systems (e.g., Canvas), Customer Relationship Management Platforms (e.g., Salesforce, Navigate), Productivity and Collaboration Systems (e.g., Microsoft Suite, Google Suite), Web Conferencing Platforms (e.g., Zoom), and other technologies pertinent to higher education operations. Demonstrated ability to train staff on technologies, databases, and software. Demonstrated ability to communicate effectively, orally and in writing, with a diverse population of students, faculty, staff, and business and community partners. Expertise in managing VCCS enterprise systems while reporting and resolving back-end issues with teams and students. Demonstrated ability to develop and deliver data reports and presentations to various employee groups, as well as conduct professional demonstrations. Demonstrated ability to set priorities and organize and deliver multiple projects in a timely manner. The selected candidate must be able to successfully pass the college’s pre-employment security screening. Knowledge of consulting, adult training and evaluation methodology, and sales management, specifically contract negotiations related to agreements with potential clients and vendors. Extensive experience leading or working with diverse engagement teams Experience in a community college or workforce training environment
Additional Considerations |
Operation of a State Vehicle | No
Supervises Employees | Yes
Required Travel | Travel between campuses as needed.
Posting Detail Information
Posting Number | CLS_3975P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 08/28/2025
Job Close Date | 09/12/2025
Open Until Filled | Yes
Agency Website | www.reynolds.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | Position is open until filled. Application review will begin on September 5, 2025.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information | This position is not eligible for employment-based sponsorship.
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/87668
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 08/28/2025
Job Close Date | 09/12/2025
Open Until Filled | Yes
Agency Website | www.reynolds.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | Position is open until filled. Application review will begin on September 5, 2025.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information | This position is not eligible for employment-based sponsorship.
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/87668
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have experience working in the Information Technology field?
- Yes
- No
- * Do you have experience working in a community college setting?
- Yes
- No
- * Do you have experience providing transformational customer experience in technology support and technology services?
- Yes
- No
- * Have you ever been employed full-time or part-time by Reynolds Community College or any institution within the Virginia Community College System (VCCS)? If yes, please specify the institution, your position title, and dates of employment:
(Open Ended Question) - * Will you require sponsorship to accept employment?
- Yes
- No
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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