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The University of Texas at Dallas

Medical Records Assistant I

🇺🇸 Richardson, TX

🕑 Full-Time

💰 $36K - $39K

💻 Other

🗓️ August 27th, 2025

Edtech.com's Summary

University of Texas at Dallas is hiring a Medical Records Assistant I. The role involves accurately handling and distributing patient medical records and correspondence while adhering to HIPAA regulations, and providing excellent customer service to assist patients with their medical record inquiries. The position reports to the Health Information Manager and requires precise processing of records in compliance with federal guidelines.

Highlights

  • Manage distribution of outgoing documents and medical record requests in accordance with HIPAA standards.
  • Perform scanning, filing, and archiving of records into the electronic medical records (EMR) system.
  • Conduct general clerical duties including faxing and handling incoming calls.
  • Provide excellent customer service by greeting and assisting patients and staff.
  • Requires competency in computer skills and thorough knowledge of HIPAA regulations.
  • Salary range: $36,421 - $38,500 monthly, dependent on qualifications.
  • Minimum qualifications: High school diploma or GED and at least one year of related clerical experience.
  • Preferred qualifications: Some college coursework and experience handling HIPAA compliance.
  • Reports to the Health Information Manager within the Callier Center Communication department.
  • Full-time, regular position with benefits including tuition benefits, medical, dental, vision, retirement plans, and paid time off.

Medical Records Assistant I Full Description


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Medical Records Assistant I
Posting Details
 Posting Details 
Posting Number  | S06577P
Position Title  | Medical Records Assistant I
Functional Title  |
Department  | Callier Ctr Communication
Salary Range  | $36,421 - $38,500, DOQ
Pay Basis  | Monthly
Position Status  | Regular full-time
Location  | Richardson
Position End Date (if temporary)  |
Posting Open Date  | 08/26/2025
Posting Close Date  |
Open Until Filled  | Yes
Desired Start Date  | 09/15/2025
Job Summary  | Looking for a rewarding career opportunity with excellent benefits?

Look no further—join our team!


We are seeking a Medical Records Assistant I to support the accurate handling and distribution of patient records and correspondence in compliance with HIPAA regulations. Reporting to the Health Information Manager, this role requires strong attention to detail to ensure records are processed in accordance with federal guidelines.

The ideal candidate will deliver outstanding customer service and assist patients with inquiries related to their medical records.

Why Join Us? A meaningful role where your work directly impacts patient care Excellent benefits package Supportive team environment that values growth and collaboration 
If you’re ready to combine accuracy, service, and compassion in your career, we’d love to hear from you!
Minimum Education and Experience  | High school graduation or GED. Minimum of one year related clerical experience. Competent computer skills. Excellent customer service and telephone skills.
Preferred Education and Experience  | Preferred Education and Experience Completion of some college coursework or relevant post-secondary education Knowledge of and ability to adhere to HIPAA regulations 
Knowledge, Skills, and Abilities (KSA) Exceptional attention to detail with a high degree of accuracy Strong work ethic; reliable, dependable, and professional Excellent written and verbal communication skills Strong organizational and time management abilities Proven ability to prioritize and manage multiple tasks effectively Self-motivated, proactive, and able to work independently as well as in a team environment
Other Qualifications  | To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities  | Essential Duties and Responsibilities Distribute outgoing documents and correspondence in a timely manner Fulfill medical record requests in accordance with HIPAA guidelines Scan, file and archive records into the electronic medical record (EMR) system Perform general clerical duties, including faxing and handling incoming calls Greet and assist patients while providing excellent customer service to the entire Callier community Perform other duties as assigned
Physical Demands and Working Conditions  | Physical Demands Regular use of a computer for extended periods, including communication via computer, phone, or smart device Frequent sitting and reaching, with mobility to move throughout the work environment and the Center Occasional bending, walking, lifting, or carrying materials up to 15 pounds Ability to stand for extended periods during events 
Working Conditions Position is primarily based in an office or clinical setting within the Center Work is performed in a fast-paced environment with frequent interaction with patients, staff, and external partners May involve occasional exposure to sensitive or confidential information, requiring discretion and strict adherence to privacy regulations Standard work hours apply, with occasional flexibility required for events or special projects Employees must be able to adapt to shifting priorities while maintaining professionalism in a dynamic healthcare environment
Physical Activities  |
Working Conditions  |
Additional Information  | This is an on-site position and is not authorized to work from home.
The employee will be required to report to work at the main campus in Richardson, Texas, and the Callier Dallas location on occasion.

What We Can Offer
UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefit package including:
Competitive Salary
Tuition Benefits
Internal Training
Medical insurance – including 100% paid employee medical coverage for full-time employees
Dental Insurance
Vision Insurance
Long and short-term disability
Retirement Plan Options
Paid time off
Paid Holidays All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

Visit https://hr.utdallas.edu/employees/benefits/ for more information.
Special Instructions Summary  |
Important Message  | 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
Supplemental Questions
Required fields are indicated with an asterisk (*).

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter/Letter of Application 
Optional Documents
  1. Veteran Employment Preference - Form DD-214
Human Resources, 
 800 West Campbell Road, AD3.418 
 Richardson, 
 TX 75080-3021
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