Military/Veteran Peer Support Specialist III

🇺🇸 Remote - NJ

🕑 Full-Time

💰 $27 - $28 per Hour

💻 Customer Support

🗓️ November 26th, 2025

Edtech.com's Summary

Rutgers University is hiring a Military/Veteran Peer Support Specialist III. This role involves providing person-centered, culturally competent peer support services to individuals contacting the Call Center through telephone, chat, and text, assessing their needs, and offering appropriate referrals and dispositions. The Specialist must engage individuals empathetically, build peer-to-peer relationships, identify changes in emotional or behavioral states, and respond promptly and professionally to service requests and contacts.

Highlights

Provide consumer-friendly peer support and appropriate referrals via phone, chat, and text in the Vets4Warriors Call Center.
Develop and maintain empathetic peer-to-peer relationships to identify emotional, psychiatric, or behavioral changes.
Use personal military experience to build rapport and support with individuals served.
Respond promptly to all service requests and professional inquiries from external agencies and partners.
Required to work night shifts, weekends, and holidays.
Must have at least a high school diploma or equivalent and three years of active military service, 30 days in a combat zone, or four years in the National Guard.
DD214 form or official military service verification is required for applicants with military experience.
Demonstrated computer skills for documenting services and ability to work independently and in a team.
Salary range from $26.73 to $28.05 per hour, with final offer based on qualifications and departmental funds.
Comprehensive benefits package including medical, dental, retirement plans, paid leave, and employee discounts.