Network Engineer - OIT

Edtech.com's Summary

Emory University is hiring a Network Engineer - OIT to manage voice, data, and wireless communications systems across the university. The role involves designing, monitoring, troubleshooting, and optimizing network infrastructure and collaborating with various teams to maintain and expand network services while providing expert support.

Highlights

Designs and expands network infrastructure, including voice, data, and wireless systems.
Monitors enterprise-wide network operations and addresses failures or interruptions.
Develops software tools to optimize network monitoring and performance.
Installs, configures, maintains, and troubleshoots network devices and services.
Collaborates with customers and internal teams to resolve network issues.
Prepares usage reports, outage statistics, and incident analyses for documentation.
Acts as a subject matter expert and mentors less-experienced technicians.
Provides 24x7 on-call support to restore network services as needed.
Requires a bachelor's degree in computer science, computer engineering, or related field plus five years of relevant IT experience, or equivalent.
Supports Emory's enterprise network and interfaces with Library IT Services and Healthcare staff.

Network Engineer - OIT Full Description

Discover Your Career at Emory University:

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

Description:

The Network Engineer is a central university office position responsible for voice, data and wireless engineering for Emory Enterprise communications systems.

KEY RESPONSIBILITIES:

Applies knowledge of network systems, applications, and network infrastructure to provide technical expertise for network infrastructure designs, expansions and configurations.
In the Network Operations Center, monitor critical processes for Emory's enterprise-wide systems and applications, monitors data downloads to ensure job completions, and addresses interruptions and failures, and interacts with programmers and requestors to troubleshoot and resolve issues producing errors and interruptions.
Develops software and tools for optimizing network monitoring and performance.
Installs, configures, maintains, and troubleshoots network services and devices.
Interacts with customers to resolve network issues.
Performs inspections and upgrades. Develops and maintains documentation.
Monitors network performance and prepares usage and outage statistics and post-mortem analyses to document incidents and provide histories for future reference and research.
Designs system configuration.
Collaborates with others for active maintenance and future growth.
Sets policies, guidelines and best practices.
Reports on results.
This position acts as a subject matter expert on network communications and provides auxiliary support for other Emory IT services, and supports other Library Information Technology Services (LITS) and Healthcare staff to troubleshoot and resolve network and service related issues at the customer premise.
This position can provide 24 x 7 on-call support to assist with restoring service.
Has the aptitude to perform troubleshooting, testing, scripting and coding and demonstrates leadership and mentoring of less-experienced technicians.
Provides support without direction, and support modifications/changes to configuration.
Reports to the NOC Manager, or the Run or Build Manager of Network Services.
Performs other duties as required.

MINIMUM QUALIFICATIONS:

A bachelor's degree in computer science, computer engineering, or related field, and five years of related IT experience, OR an equivalent combination of education, training, and experience.

NOTE: Position tasks are generally required to be performed in-person at an Emory University location.Â Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Additional Details:

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week's advance notice is preferred.

Original Job Description

Discover Your Career at Emory University:

Description:

The Network Engineer is a central university office position responsible for voice, data and wireless engineering for Emory Enterprise communications systems.

KEY RESPONSIBILITIES:

Applies knowledge of network systems, applications, and network infrastructure to provide technical expertise for network infrastructure designs, expansions and configurations.
In the Network Operations Center, monitor critical processes for Emory's enterprise-wide systems and applications, monitors data downloads to ensure job completions, and addresses interruptions and failures, and interacts with programmers and requestors to troubleshoot and resolve issues producing errors and interruptions.
Develops software and tools for optimizing network monitoring and performance.
Installs, configures, maintains, and troubleshoots network services and devices.
Interacts with customers to resolve network issues.
Performs inspections and upgrades. Develops and maintains documentation.
Monitors network performance and prepares usage and outage statistics and post-mortem analyses to document incidents and provide histories for future reference and research.
Designs system configuration.
Collaborates with others for active maintenance and future growth.
Sets policies, guidelines and best practices.
Reports on results.
This position acts as a subject matter expert on network communications and provides auxiliary support for other Emory IT services, and supports other Library Information Technology Services (LITS) and Healthcare staff to troubleshoot and resolve network and service related issues at the customer premise.
This position can provide 24 x 7 on-call support to assist with restoring service.
Has the aptitude to perform troubleshooting, testing, scripting and coding and demonstrates leadership and mentoring of less-experienced technicians.
Provides support without direction, and support modifications/changes to configuration.
Reports to the NOC Manager, or the Run or Build Manager of Network Services.
Performs other duties as required.

MINIMUM QUALIFICATIONS:

A bachelor's degree in computer science, computer engineering, or related field, and five years of related IT experience, OR an equivalent combination of education, training, and experience.

Additional Details:

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Network Engineer - OIT

Edtech.com's Summary

Network Engineer - OIT Full Description

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