Brightpoint Community College
New Student Navigator (part-time)
🇺🇸 Hybrid - Chesterfield, VA
🕑 Part-Time
💰 $25 - $25 per Hour
💻 Other
🗓️ August 12th, 2025
CRM
Edtech.com's Summary
Brightpoint Community College is hiring a New Student Navigator (part-time). This role involves serving as the primary contact for prospective and new students to assist with onboarding tasks such as application, major selection, registration, and financial aid. The navigator reduces enrollment barriers through various communication methods and collaborates with college leadership on recruitment strategies.
Highlights
- Assist prospective and new students through the onboarding process including application, major selection, registration, and payment/financial aid.
- Communicate with students and support systems via email, phone, text, Zoom, and in-person meetings.
- Reduce barriers to enrollment and shorten the time from application to enrollment and payment.
- Work flexible hours with some evenings and weekends during peak enrollment periods; up to 29 hours per week.
- Collaborate with college leadership to implement recruiting strategies.
- Proficiency required in Microsoft Office and Google Suite; experience with CRM or student information systems preferred.
- Experience working with diverse populations and prior student affairs experience in higher education is required.
- Must successfully pass a criminal background check.
- Significant experience working with high school or college students preferred.
- May need to travel between the Chester and Midlothian campuses.
New Student Navigator (part-time) Full Description
New Student Navigator (part-time)
Please see Special Instructions for more details.
Brightpoint Community College embraces a culture of diversity and inclusion that empowers anyone from anywhere to be successful in their academic and professional pursuits. We strive to provide an environment that is enriching to all by understanding and appreciating our dimensions of diversity, becoming global citizens, and welcoming new ways of engaging the unique contributions of all people.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Summary
Working Title | New Student Navigator (part-time)
Role Title | Education Support Spec III
Role Code | 29144-SW
FLSA | Nonexempt
Pay Band | 04
Position Number | 290W0058
Agency | Brightpoint Community College
Division | Brightpoint Community College (Div)
Work Location | Chesterfield - 041
Hiring Range | $25.00 Hourly
Emergency/Essential Personnel | No
EEO Category | N-No EEO-4 Reporting
Full Time or Part Time | Part Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Candidates must be able to work a flexible schedule including some evenings and occasional weekends. Up to but not guaranteed a maximum 29 hours/week, depending on student need (hours will vary throughout the year).
Sensitive Position | No
Job Description
Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia’s 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian; online; and in locations throughout its service area. Brightpoint Community College’s mission is to provide quality educational opportunities that inspire student success and community vitality. It envisions a success story for every student.
Brightpoint Community College invites applicants to apply for the Part-Time New Student Navigator position. This role at our community college provides high-quality service in helping prospective and new students successfully complete the onboarding process. The assigned Navigator serves as the primary point of contact for the new student and provides help with the application, major selection, registration, payment/financial aid, etc. Navigators will communicate with prospective students and their support systems through email, phone, text, Zoom, or other web conferencing platforms and inperson meetings. Their goal is to reduce the barriers to enrollment and to reduce the time from application to enrollment and payment. The Navigator will serve a critical role as part of the student’s success team and will collaborate with college leadership in the execution of college recruiting strategies. In summary, Navigators embrace a holistic model of care and use case management approach to new student onboarding.
Selected candidates must be able to work a flexible schedule that will include some evenings and weekend hours during peak enrollment seasons. Navigators must be able to work on either campus as needed
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Experience in providing client, customer, or patient care. Cultural competency with experience working with diverse populations. Prior experience in student affairs within higher education. Proficiency with Microsoft Office and Google suite. Excellent written and verbal communication. An understanding of and commitment to open-access community college philosophy and student success. Successful completion and passing of a criminal background check are required.
Additional Considerations | Significant experience working with high school or college students. Competency in customer relationship management (CRM) software and/or student information systems. Expertise in one or more of the following : college admissions, advising, financial aid/services, etc.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | May travel between campuses
Role Title | Education Support Spec III
Role Code | 29144-SW
FLSA | Nonexempt
Pay Band | 04
Position Number | 290W0058
Agency | Brightpoint Community College
Division | Brightpoint Community College (Div)
Work Location | Chesterfield - 041
Hiring Range | $25.00 Hourly
Emergency/Essential Personnel | No
EEO Category | N-No EEO-4 Reporting
Full Time or Part Time | Part Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Candidates must be able to work a flexible schedule including some evenings and occasional weekends. Up to but not guaranteed a maximum 29 hours/week, depending on student need (hours will vary throughout the year).
Sensitive Position | No
Job Description
Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia’s 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian; online; and in locations throughout its service area. Brightpoint Community College’s mission is to provide quality educational opportunities that inspire student success and community vitality. It envisions a success story for every student.
Brightpoint Community College invites applicants to apply for the Part-Time New Student Navigator position. This role at our community college provides high-quality service in helping prospective and new students successfully complete the onboarding process. The assigned Navigator serves as the primary point of contact for the new student and provides help with the application, major selection, registration, payment/financial aid, etc. Navigators will communicate with prospective students and their support systems through email, phone, text, Zoom, or other web conferencing platforms and inperson meetings. Their goal is to reduce the barriers to enrollment and to reduce the time from application to enrollment and payment. The Navigator will serve a critical role as part of the student’s success team and will collaborate with college leadership in the execution of college recruiting strategies. In summary, Navigators embrace a holistic model of care and use case management approach to new student onboarding.
Selected candidates must be able to work a flexible schedule that will include some evenings and weekend hours during peak enrollment seasons. Navigators must be able to work on either campus as needed
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Experience in providing client, customer, or patient care. Cultural competency with experience working with diverse populations. Prior experience in student affairs within higher education. Proficiency with Microsoft Office and Google suite. Excellent written and verbal communication. An understanding of and commitment to open-access community college philosophy and student success. Successful completion and passing of a criminal background check are required.
Additional Considerations | Significant experience working with high school or college students. Competency in customer relationship management (CRM) software and/or student information systems. Expertise in one or more of the following : college admissions, advising, financial aid/services, etc.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | May travel between campuses
Posting Detail Information
Posting Number | WGE_2683P
Recruitment Type | General Public - G
Number of Vacancies | Multi-Hire
Position End Date (if temporary) |
Job Open Date | 08/11/2025
Job Close Date | 08/25/2025
Open Until Filled |
Agency Website | www.brightpoint.edu
Contact Name | Cassandra Davidson
Email | cdavidson@brightpoint.edu
Phone Number |
Special Instructions to Applicants | Brightpoint Community College embraces a culture of diversity and inclusion that empowers anyone from anywhere to be successful in their academic and professional pursuits. We strive to provide an environment that is enriching to all by understanding and appreciating our dimensions of diversity, becoming global citizens, and welcoming new ways of engaging the unique contributions of all people.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/87616
Recruitment Type | General Public - G
Number of Vacancies | Multi-Hire
Position End Date (if temporary) |
Job Open Date | 08/11/2025
Job Close Date | 08/25/2025
Open Until Filled |
Agency Website | www.brightpoint.edu
Contact Name | Cassandra Davidson
Email | cdavidson@brightpoint.edu
Phone Number |
Special Instructions to Applicants | Brightpoint Community College embraces a culture of diversity and inclusion that empowers anyone from anywhere to be successful in their academic and professional pursuits. We strive to provide an environment that is enriching to all by understanding and appreciating our dimensions of diversity, becoming global citizens, and welcoming new ways of engaging the unique contributions of all people.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/87616
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Do you currently work at Brightpoint Community College?
- Yes
- No
- Do you have experience and working knowlegde utilizing Microsoft Office Word and Excel applications?
- Yes
- No
- Do you have prior working experience using student information systems (SIS)?
- Yes
- No
- Are you able to work flexible hours when required, including mornings, evenings, and weekends?
- Yes
- No
Applicant Documents
Required Documents
Optional Documents
Optional Documents
- Resume
- Cover Letter/Letter of Application
- Unofficial Transcripts
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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