Office Coordinator III

Office Coordinator III

Job #  | 042144
Department Code  | 21804-3101
Department  | Languages, Literatures and Linguistics
Job Title  | Office Coordinator III
Location  | Syracuse, NY
Pay Range  | $17.07 - $21.15
Pay Determination  | Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level  | S3
FLSA Status  | Non-exempt
Hours  | Standard University business hours.

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type  | Full-time
Campus  | Syracuse, NY
Unionized Position Code  | UA
Job Description  | The office coordinator serves as the initial departmental representative to incoming constituencies and handles a variety of tasks providing operational support and general assistance to students, faculty, and staff. The office coordinator is present in the office to provide services to campus constituents. This position is 40 hours per week for 39 weeks during the Academic Year (.75 FTE).

This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.
Education and Experience  | High School Diploma with 3+ years’ experience. Associate’s degree or equivalent preferred, plus 2-4 years office experience preferably in an academic environment.

Skills and Knowledge  | Solid understanding of Microsoft Office and Adobe Professional suite, with the ability to create and revise documents. Good oral and written communication skills. Solid interpersonal skills. Good organizational skills, and the ability to multi-task in a fast-pace professional environment. Ability to maintain a high level of confidentiality with sensitive information. Knowledge of PeopleSoft or related system is preferred but not required.

Responsibilities  | Administrative and Operational Support Be present in the office to serve as initial departmental representative to incoming constituencies as appropriate. Perform customer service duties by providing general information. Serve as primary administrative support for Chair. Maintain departmental files and documentation. Provide general office support for department. Provide back up of time entry processes. Manage and coordinate departmental calendars, schedules, room reservations, and appointments. Monitor and purchase supplies for office, completing necessary transactions for purchases; manage copier maintenance and upkeep; report building issues and request maintenance. Utilize BOSS system to provide building access. Adapt and retool as campus business processes develop over time and, as a result, assignments are reviewed and revised. Monitor and respond to lll@syr.edu inbox. Train, supervise, and provide evaluative feedback for student employees.

Events and Outreach Prepare and edit correspondence, coordinate mailings, and manage department listservs. Maintain and update department bulletin board. Submit updates for the department’s website to College web team. Maintain and update the department’s digital monitor to post only recent and relevant news about curricular offerings and departmental and College events. Organize and attend all department academic and cultural events: create fliers, post to SU calendar, advertise within and outside department, gather materials and coordinate event participation among LLL programs. Set up for events, attend these to replenish supplies and staff tables, and clean up following events. Provide support to faculty for graduate student events and student groups. Update and organize departmental brochures for each LLL program for use at College and University-wide events.

Curricular Support Coordinate processing of academic forms including student petitions, independent study forms, Major/Minor intake and declarations. Using online ticketing software, manage the placement exam process for all languages, providing students access to placement exams and placing students in appropriate student groups for registration. Coordinate student course evaluation process. Serve as back up for Academic Support Coordinator and Budget Support Associate. Assist as needed with entering course schedules into the system, confirming classes each term, and verifying accurate posting of course-related information to MySlice. Monitor enrollment, identify potential enrollment issues for supervisor review, and provide registration support to students. Maintain knowledge of and provide support to faculty, staff and students for PeopleSoft, MySlice, OnBase, Blackboard, and class scheduling/class enrollment/curriculum procedures. Assist BSA with faculty credit card reconciliations and travel and expense reimbursement requests by entering requests into the system for BSA review and approval. Other duties as assigned.
Physical Requirements  | Not Applicable
Tools/Equipment  | Not Applicable
Application Instructions  | In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University  | Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area  | Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement  | Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans  | Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community  | Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link  | https://www.sujobopps.com/postings/110568
Job Posting Date  | 08/13/2025
Application Deadline  |
Full Consideration By  |
Job Category  | Staff
Message to Applicants  | 

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