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New Mexico State University

One Stop Counselor

🇺🇸 Las Cruces, NM

🕑 Full-Time

💰 $18 per Hour

💻 Other

🗓️ August 12th, 2025

Edtech.com's Summary

NMSU is hiring a One Stop Counselor to support students and their families in areas such as financial aid, scholarships, undergraduate admissions, and registrar services. The role involves providing customer service through various communication channels, resolving student issues, processing related paperwork, and applying relevant policies to facilitate student success.

Highlights
  • Provide counseling and support on admissions, financial aid, billing, registration, and transcripts.
  • Deliver customer service via in-person, phone, and email interactions.
  • Interpret and apply federal, state, and institutional rules and policies.
  • Process transcripts, financial aid, and scholarship paperwork; manage student registration and withdrawals.
  • Maintain up-to-date knowledge of university programs, policies, and procedures.
  • Make presentations and conduct outreach to student groups as needed.
  • Use Microsoft Office and student information systems effectively.
  • Required qualifications include a bachelor's degree and at least one year of relevant experience.
  • Preferred bilingual ability in Spanish and English.
  • Hourly rate of $17.85 for a full-time, non-exempt position within the Student Success & Enrollment Management division.