OneStop Advisor (Enrollment Management)

🇺🇸 Gainesville, FL 🕑 Full-Time 💰 $44K 💻 Enrollment 🗓️ July 11th, 2026

Edtech.com's Summary

The University of Florida is hiring a OneStop Advisor (Enrollment Management). This role involves providing integrated enrollment services and support to students by collaborating with multiple offices such as the University Registrar, Admissions, Financial Aid, Scholarships, and the Bursar. The advisor manages high-volume student inquiries, resolves complex enrollment issues, offers guidance to student assistants, and contributes to process improvements.

Highlights

Serve as the front line for admissions, registration, records, financial aid, scholarships, and billing inquiries via phone, email, in person, and Gator 360.
Explain academic programs, systems, and relevant federal, state, and university policies clearly to students.
Document and track all contacts in the case management system and research issues across multiple student record systems.
Provide mentorship and training to student assistants and handle escalated complex cases.
Participate in ongoing training and contribute to process improvements and special projects.
Required qualification is a bachelor's degree or equivalent combination of education and experience.
Preferred skills include familiarity with student records systems such as PeopleSoft or Gator 360 and strong customer service and communication skills.
Salary is $43,888 annually with comprehensive benefits including health, dental, vision insurance, state retirement plans, paid leave, tuition assistance, and eligibility for Public Service Loan Forgiveness.
The role supports multiple departments within the university's Division of Enrollment Management.