OneStop Advisor (Enrollment Management)

🇺🇸 Gainesville, FL 🕑 Full-Time 💰 $44K 💻 Enrollment 🗓️ April 25th, 2026

Edtech.com's Summary

The University of Florida is hiring a OneStop Advisor (Enrollment Management). This role involves providing integrated enrollment services and support to students by collaborating with multiple university offices, managing high-volume requests, and resolving complex cases. The advisor also mentors student assistants and participates in process improvement initiatives.

Highlights

Serve as the primary contact for admissions, registration, financial aid, scholarships, and billing inquiries via multiple communication channels.
Explain academic programs, university policies, and procedures clearly to students.
Manage and document high-volume student service requests using case management systems.
Research and resolve issues by coordinating with core university offices.
Provide mentorship and training to student assistants, supporting escalation of complex cases.
Contribute to process improvements and participate in special projects as assigned.
Require a Bachelor's degree or equivalent combination of education and experience.
Preferred knowledge includes familiarity with student records systems like PeopleSoft and Gator 360.
Annual salary is $43,888 with benefits including health insurance, retirement plans, paid time off, tuition assistance, and eligibility for Public Service Loan Forgiveness.
Collaborates across Enrollment Management departments including the University Registrar, Admissions, Financial Aid, Scholarships, and the University Bursar.