APIC
Online Learning Specialist
LMS
Edtech.com's Summary
APIC is hiring an Online Learning Specialist I. The role involves managing APIC's online education portfolio by handling webinar operations, LMS course setups, and virtual learning environments. The specialist must leverage strong technical skills and communication abilities to ensure efficient course delivery and excellent customer service.
Highlights
- Manage webinar operations, LMS course setup, and virtual learning environments.
- Use learning management systems (LMS) and virtual platforms like Zoom or Microsoft Teams.
- Handle administrative support for online education programs with a focus on accuracy and customer service.
- Requires 1-3 years of experience with LMS platforms and virtual event tools.
- Requires an Associate’s Degree or equivalent experience.
- Strong technical aptitude and interest in learning new systems and tools.
- Preferred experience with course authoring tools such as Articulate 360.
- Excellent written and verbal communication skills for interaction with board members and volunteers.
- Must be self-motivated with strong organizational and time management abilities.
- The position is full-time, non-exempt, and includes up to 5% travel with a salary range of $55,000 to $60,000 per year.
Online Learning Specialist Full Description
- Location
- Remote - United States
- Base Pay
- $55,000.00 - $60,000.00 / Year
- Employee Type
- FT Non-Exempt
- Travel
- 5%
- Manage Others
- No
- Minimum Experience
- 1 Year
Description
ONLINE LEARNING SPECIALIST
Please note: This is a full remote opportunity
The Online Learning Specialist I is responsible for the execution and delivery of APIC’s online education portfolio, with primary focus on webinar operations, LMS course setup, and virtual learning environments. This position is technology-forward, requiring a strong interest and aptitude in learning management systems (LMS), virtual platforms, and course authoring tools.
The ability to exercise good judgment in a variety of situations, along with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities is essential. The Online Learning Specialist I must be able to work under pressure at times to manage a wide variety of activities while maintaining a high level of accuracy and customer service.
This position supports the goals and mission of APIC and has visibility and significant interaction with members.
Requirements
Education/Experience:
- · Associates Degree or equivalent number of years experience
- 1-3 years of experience in administrative support, education programs, or online learning support
- 1-3 years of experience with LMS platforms, virtual meeting tools (e.g., Zoom, Microsoft Teams), or virtual event platforms
- Excellent customer service, interpersonal, verbal, and oral communication skills; ability to work collaboratively with a variety of work styles
Knowledge, Skills, and Abilities:
- Strong technical aptitude and interest in learning new systems and tools
- Experience with LMS platforms and/or course authoring tools (e.g., Articulate 360) preferred
- Exceptional organizational skills with the ability to prioritize multiple tasks while maintaining strong attention to detail
- Demonstrated proactive approaches to problem-solving with strong decision-making capability
- Self-management: Sets well-defined and realistic goals; takes initiative, monitors progress, and is motivated to achieve; manages time effectively and successfully balances multiple and competing priorities
- Results-oriented with the ability to work in a fast-paced environment and meet critical deadlines
- Customer service oriented with a commitment to quality service and responsiveness
- Oral communication: Ability to communicate information clearly and concisely with individuals at all levels, including board members and member volunteers
- Written communication: Ability to effectively communicate information and ideas in writing
- Confidentiality: Ability to work with and maintain confidential data and information
- Ability to work independently and collaboratively as part of a team
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