Weber State University is hiring an Operations Assistant. This role manages front desk communications, troubleshoots basic technology issues, instructs others on video conferencing tools like Zoom, and may require travel to various locations. The position adapts to individual experience and demands excellent communication and quick learning skills.
Highlights
Serve as first point of contact at the front desk for incoming and outgoing phone calls
Troubleshoot basic technology issues and manage Zoom and other video conferencing solutions
Instruct others effectively in operational tasks
Travel to different Weber State University off-campus centers as needed
Must have a valid Driver's License and reliable transportation; local errands required with mileage reimbursement
Hourly pay rate of $12.00 for 10-20 hours per week, year-round
Required qualifications: High school diploma or equivalent, safe driving ability, excellent communication skills
Preferred qualifications: Customer service experience and troubleshooting skills
The position is part of a pooled hiring process with background check required
Work shifts vary mainly Monday through Friday between 7:00am and 10:00pm, with some Saturdays; Sundays off
WSU's Commitment to Equal Opportunity Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).
Position Information
Position Title | Operations Assistant Requisition Number | H01684P Position Category | Hourly/Work Study Campus Location | Center for Continuing Education - Layton, UT Hours per week | 10-20 Months per year | 12 Alternate work schedule | Hourly staff position – Off Campus Centers:Shifts:Weekdays (varies semester to semester): Anytime between M-F 7:00am-10:00pm based upon what’s needed mixed with employees’ schedule. Some SaturdaysDays off: SundayLocation:Hurst/Lindquist Hall (IVC classes)Will work at WSU off campus centers: Center for Continuing Education (Clearfield), West Center (Roy), Community Education Center (Ogden [Spanish speaking]), and WSU Station Park (Farmington). Pay Grade | Salary | Hourly Pay Rate | $12.00 FLSA | Job Summary/Basic Function | Duties: The Operations Assistant is a versatile role that encompasses a variety of responsibilities. This individual will serve as the first point of contact at the front desk, managing incoming and outgoing phone calls with professionalism and courtesy. They will be expected to troubleshoot basic technology issues and have the ability to quickly learn and adapt to new tasks and systems. The role requires the ability to effectively instruct others and manage Zoom and other video conferencing solutions. Additionally, this role may require travel to different locations as needed for operational tasks. The ideal candidate is a quick learner, has excellent communication skills, and is comfortable handling a variety of tasks in a dynamic, fast-paced environment. The position can expand and adapt based upon personal experience.Must have valid Driver’s License, reliable transportation and able to do local errands — will be reimbursed for miles. **This is a pooled position. Applicants are selected from the pool as positions become available. After a period of time, the pool will expire and applicants will be notified. Required Qualifications | High school diploma or equivalentAbility to safely drive a vehicle.Great communication skills Preferred Qualifications | Prefer past customer service experience and good troubleshooting skills. Background Check? | Yes
Posting Detail Information
Job Open Date | 08/08/2025 Review Date | 08/10/2025 Job Close Date | 08/08/2026 Open Until Filled | Quick Link for Direct Access to Posting | https://jobs.weber.edu/postings/22491 Notes to Applicant | To apply, complete the online application and attach a resume.
You may also attach a cover letter and/or the names and contact information for three references.
If you are hired, please keep in mind that you will need to complete the appropriate Payroll and HR documents prior to beginning work.
The screening of applicants will begin immediately.
Due to the Affordable Care Act (ACA), individuals who have worked in a salaried capacity for Weber State University are ineligible to be hired as an hourly or adjunct employee at Weber State for six months.
**This is a pooled position. Applicants are selected from the pool as positions become available. After a period of time, the pool will expire and applicants will be notified
ADA Essential Job Function
ADA Essential Job Function
Physical Activity of this position | Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. , Bending legs at knee to come to a rest on knee or knees., Bending the body downward and forward by bending leg and spine. , Moving about on hands and knees or hands and feet. , Extending hand(s) and arm(s) in any direction., Operate, activate, use, prepare, inspect, place, detect, or position. , Grasping. Applying pressure to an object with the fingers and palm. , Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance., Moving about to accomplish tasks, particularly for long distances or moving from one work site to another. Physical Requirements of this position | Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Use of arm and/or leg controls requiring exertion of forces greater than sedentary wo, Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Visual Acuity Requirements including color, depth perception and field of vision. | Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading. The conditions the worker will be subject to in this position. | None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Supplemental Questions
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jobs.weber.edu
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Documents Needed to Apply
Required Documents
Resume
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Cover Letter
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