Stride
Operations Manager
🇺🇸
Remote - VA
🕑
Full-Time
💰
TBD
💻
Operations
🗓️
July 10th, 2026
FERPA
Edtech.com's Summary
Stride, Inc. is hiring an Operations Manager. The role involves supporting school administrators by processing new enrollments and withdrawals, maintaining student records and databases, performing administrative tasks, and managing communications with families, staff, and other schools.
Highlights
- Manage requests and track records for new student enrollments, including mass data imports.
- Process student withdrawals and fulfill records requests within set deadlines.
- Maintain and update K12 and state student-level databases and student cumulative files.
- Create customized reports for various departments as requested.
- Serve as primary contact for families, teachers, staff, and other schools regarding student information and compliance with FERPA.
- May supervise temporary or support staff for timely completion of tasks.
- Require proficiency with Microsoft Excel, Word, Outlook, search engines, and student information systems or databases.
- Minimum qualifications include a high school diploma or equivalent and one year of related experience or equivalent combination.
- Desired qualifications include a bachelor’s degree and experience in a public-school environment.
- Ability to travel up to 10% for meetings and professional development; ability to pass a background check.
Operations Manager Full Description
Job Description
SUMMARY: The School Operations Manager supports school administrators by processing requests for both new enrollments and withdrawals, maintaining student files and records that are both clerical and academic in nature, performing routine administrative duties and facilitating communications with various stakeholders.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
•Requests and tracks receipt of records for newly enrolled students; prepares mass data imports for new students within prescribed time frames;
•Processes student withdrawals; fulfills records requests for withdrawn students within prescribed time frames;
•Processes parent contact and data information changes;
•Maintains K12 and state student-level databases, including data entry;
•Creates customized reports for various departments as requested
•Creates and maintains student cumulative files and other student records; audits for accuracy on at least an annual basis; establishes and maintains secure access to student records; ensures proper disposal of student records;
•Maintains and scans received files
•Serves as primary point of contact for families, teachers, staff, and other schools in regards to accessing student information and records;
•Ensures that school personnel comply with the Family Educational Rights and Privacy Act (FERPA).
Supervisory Responsibilities: This position may need to supervise temporary staff or records support staff in order to complete tasks and projects on a timely basis.
•Requests and tracks receipt of records for newly enrolled students; prepares mass data imports for new students within prescribed time frames;
•Processes student withdrawals; fulfills records requests for withdrawn students within prescribed time frames;
•Processes parent contact and data information changes;
•Maintains K12 and state student-level databases, including data entry;
•Creates customized reports for various departments as requested
•Creates and maintains student cumulative files and other student records; audits for accuracy on at least an annual basis; establishes and maintains secure access to student records; ensures proper disposal of student records;
•Maintains and scans received files
•Serves as primary point of contact for families, teachers, staff, and other schools in regards to accessing student information and records;
•Ensures that school personnel comply with the Family Educational Rights and Privacy Act (FERPA).
Supervisory Responsibilities: This position may need to supervise temporary staff or records support staff in order to complete tasks and projects on a timely basis.
MINIMUM REQUIRED QUALIFICATIONS:
•High school diploma or equivalent AND
•One (1) year of related work experience OR
•An equivalent combination of education and experience
Certificates and Licenses: None required.
OTHER REQUIRED QUALIFICATIONS:
•Excellent organizational and time management skills
•Maintain confidentiality
•Strong written and verbal communication skills
•Professional experience using Microsoft Excel, Word, and Outlook
•Experience using search engines (internet) for research
•Experience using a student information system and/or other type of database
•Detail oriented, able to identify errors in student data and information
•Able to multi-task, get tasks done quickly and accurately
•Customer service oriented
•Communicate professionally and tactfully through all communications
•Flexible, team-player; adapts to changing office environment
•Basic proficiency in Microsoft Outlook, Excel and Word; familiarity with ability to enter and retrieve information
•Ability to travel 10% of time for meetings, professional development, etc.
•Ability to pass required background check.
DESIRED QUALIFICATIONS:
•Bachelor's degree
•Experience working in a public-school environment
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
Job Type
Regular
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting [email protected].
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
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