Appalachian State University logo

Appalachian State University

Operations Support Staff (Temporary)

🇺🇸 Boone, NC

🕑 Temporary

💰 $25 per Hour

💻 Other

🗓️ September 24th, 2025

CRM

Edtech.com's Summary

Appalachian State University is hiring an Operations Support Staff (Temporary). The role entails opening, sorting, and scanning hard copy mail, managing admissions data in the CRM system Slate, reviewing electronic transcripts, assessing UNC MCR requirements, entering academic data accurately, and maintaining admissions application information while potentially assisting other admissions-related duties during peak periods.

Highlights
  • Assist with opening, sorting, and scanning hard copy mail.
  • Use Slate CRM to assign document types and bio-demographic info.
  • Review electronic transcripts and assess UNC MCR requirements.
  • Transcribe and enter academic data and credentials accurately.
  • Maintain admissions application information and assist with other duties during peak times.
  • Preferred experience with higher education, Banner software, and strong computer skills.
  • Must have a valid driver's license and pass a criminal background check.
  • Must communicate effectively and work well with diverse populations and in various settings (in-person, virtual, phone, email).
  • Flexible work schedule of 25-35 hours per week, 11 months per year.
  • Starting pay rate is $25.00 per hour.

Operations Support Staff (Temporary) Full Description

Operations Support Staff (Temporary) Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the 
Apply for this Job link/button. If you would like to bookmark this position for later review, click on the Bookmark this Posting link. If you would like to print a copy of this position for your records, click on the Print Preview link. 
Please see Special Instructions for more details.
Please attach required documents:
Resume
List of references with contact information
Posting Details
Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.
 Request to Recruit 
Working Title  | Operations Support Staff (Temporary)
Location  | Boone, NC
Position Number  | N33210
Department  | Admissions - 240300
 Position Summary Information 
Minimum Qualifications  | Must possess a valid, unexpired driver’s license Must pass a Criminal Background Check Ability to communicate in written and/or verbal form Ability to work with people from diverse cultures and backgrounds Ability to professionally represent the program/department Ability to work with clients (students, employees, public) via in-person meetings, virtual meetings, phone calls, and/or emails As needed, ability to work independently or as a team member Ability to be organized
License/Certification Required  |
Essential Job Functions  | This position will assist in the opening, sorting and scanning of all hard copy mail. It will work in the admissions CRM system (Slate) to assign document type and bio-demographic information. This position will also be responsible for electronic transcript review, assessment of UNC MCR requirements, accurately transcribing and entering academic data and credentials and maintaining admissions application information.

Attention to detail is imperative.

During peak times the position could also assist with other Admissions Notification or Operations Unit duties.
Preferred Qualifications  | Higher education experience preferred.
Excellent organizational skills, attention to detail, strong computer skills, experience in Banner.
Work Schedule/Hours  | Flexible work hours up to 25-35 hours per week
Number of Hours Per Week  | 25-35
Number of Months Per Year  | 11
Mandatory Staff  | No
Physical Demands of Position  | To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Hiring Range  | $25.00/hr
 Pay will be commensurate with applicant competencies, budget, equity and market considerations. 

 Posting Details Information 
Posting Date  | 09/22/2025
Closing Date  | 10/05/2025
Open Until Filled  | No
Applicant Pool Preference  | External (Post on the Web)
Special Instructions to Applicants  | Please attach required documents:
Resume
List of references with contact information
Quick Link  | https://appstate.peopleadmin.com/postings/52146
Posting Number  | 201501002P
Supplemental Questions 
Required fields are indicated with an asterisk (*).

Applicant Documents
Required Documents
  1. Resume
  2. List of References with Contact Information
Optional Documents

Contact Us:
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
Phone: 828-262-3187
Fax: 828-262-6489