Edtech.com's Summary

Northeastern University is hiring a Outreach, Education & Policy Manager for its Research Enterprise Services Research Compliance Team. The role builds and delivers the required and professional training that research administrators, research staff, and faculty across Northeastern's campus network need, and manages the communications that roll out research policies. The manager works with research compliance, college leadership, and Research Enterprise Services staff to keep research systems, practices, and institutional policy aligned.

Highlights

Assess training needs among faculty and research administration staff, and deliver training through classroom instruction, virtual sessions, and online videos and modules built with subject matter experts.
Measure training effectiveness by gathering feedback, designing assessment tools, and reporting completion metrics and evaluation results to leadership.
Build a comprehensive training plan covering the research administration lifecycle, including an in-house program with a tiered certificate.
Lead monthly continuous learning sessions such as Learn More and Brown Bags, and manage the Responsible Conduct of Research series for postdoctoral scholars and junior faculty.
Keep research policies current with research compliance leadership, and develop the communications that announce policy rollouts and updated procedure documents.
Write website and newsletter content for the research compliance team and share developments in the research administration field with faculty and staff.
Organize and curate the team's SharePoint documentation and manage access to it.
Requires a bachelor's degree in a related field, 5 to 7 years of relevant experience including 4 to 6 years in grants administration and 1 to 2 years in training and development.
Prefers a master's degree and experience with learning management systems, systems integration or data management, and video design and development.
Expected hiring range of $76,335.00 to $107,823.75, with the starting salary depending on education, experience, and skills.

Outreach, Education & Policy Manager Full Description

Job Summary

The Outreach, Education & Policy Manager, part of Research Enterprise Services (NU-RES), Research Compliance Team, facilitates the development and deployment of professional and mandated research-related training for research administrators, research staff, and faculty across the Northeastern campus network. In addition, this role is responsible for creating and curating communications and facilitating the successful deployment of research-related policies, including updating procedure documents and communications. The Manager works collaboratively with research compliance, college leadership, and NU-RES staff to promote the effective use of research project management tools and systems, as well as alignment between these systems, practices, and institutional policy. The Manager is responsible for building a comprehensive plan to design, develop, document, and deliver training related to research administration and the continuous improvement of department initiatives. In addition, the Manager works with identified stakeholders to develop and deploy engaging online instructional content for a variety of research administration, finance, and compliance topics.

Key Responsibilities & Accountabilities

Training (40%)

Assess and identify training needs for faculty and staff in research administration
Partner with internal stakeholders and subject matter experts regarding training needs and instructional design
Facilitate learning through a variety of delivery methods, including classroom instruction and virtual training
Use software to create online videos and modules in partnership with subject matter experts using University-approved systems
Partner with key stakeholders to update online training materials and tools to ensure they are current and correct
Provide relevant training metrics and data to leadership to ensure that research trainings are completed
Gather feedback on all training delivered and measure effectiveness and satisfaction, as well as recommend mitigations and enhancements to services
Design and apply assessment tools to measure effectiveness and summarize evaluation reports to determine the impact of the training

Policy (20%)

Work with research compliance leadership to ensure that policies are up to date and revised on a routine cadence or as otherwise needed
Develop and ensure the execution of critical communications for policy rollouts
Ensure that all stakeholders are aware of policy changes and that key documents are updated and revised to support successful policy rollouts

Communication (20%)

Work with the research compliance team to develop effective and engaging content for the website and newsletters
Offer input and guidance on ways to improve communication with key stakeholder groups across the NU-RES enterprise and build rapport with other stakeholder teams to facilitate well-thought-out communication

Research Administration Training Program (15%)

Build and deploy a comprehensive training plan covering the research administration lifecycle for research administration professionals and related staff across the University, including gathering and executing feedback and continuous improvement
Map out training plans and design and develop an in-house training program, including a tiered certificate program
Monitor and analyze developments and major issues within the research administration field to share with faculty and staff, as appropriate, through newsletters
Manage and lead monthly continuous learning sessions, including Learn More and Brown Bags, including identifying and managing the need for ongoing education and inviting relevant guest speakers
Work with Research Compliance leadership to manage the Responsible Conduct of Research series to deliver effective and engaging content geared toward postdoctoral scholars and junior faculty

Special Projects (5%)

Perform other duties as assigned or special projects to meet the goals of the department and the institution
Work with the Research Compliance team to oversee document management, including organizing and curating SharePoint documentation and managing access

Minimum Qualifications

Required

Bachelor's degree in business, research administration, education, communication, project management, instructional design, finance, science, or a related field
At least 5–7 years of relevant experience
4–6 years of experience in grants administration
1–2 years of training and development experience, which may be concurrent with grants administration experience
Knowledge of grants administration, communications, and instructional design
Effective communication, particularly listening, organization, adaptability, and time management skills

Preferred

Master's degree in business, research administration, education, communication, project management, instructional design, finance, science, or a related field
Experience with learning management systems, systems integration or data management, and video design/development

Required Documents

Resume

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:

110S

Expected Hiring Range:

$76,335.00 - $107,823.75

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

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Outreach, Education & Policy Manager

Edtech.com's Summary

Outreach, Education & Policy Manager Full Description

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