Edtech.com's Summary

K12, a Stride Company, is hiring a Parent Success Coach. The role involves supporting student retention by working closely with students and parents to enhance online learning experiences through intervention strategies and consistent communication, ensuring students' academic progress and addressing any challenges they face in virtual learning environments.

Highlights

Serve as a primary contact for parents, guiding them through virtual school systems and processes.
Build strong relationships with parents to support their role as learning coaches.
Conduct regular check-ins with families to identify and address challenges, connecting them to resources or interventions.
Collaborate with staff to create coordinated strategies for student and family success.
Lead training sessions and workshops on effective virtual learning support techniques.
Use and teach online learning platforms and tools efficiently.
Monitor live or recorded classes for behavioral or environmental concerns impacting learning.
Assist parents in overcoming engagement barriers such as technology, time management, and home learning setup.
Qualifications include an Associate degree, customer service experience, proficiency with online tools, strong communication skills, and the ability to pass a background check.
Bachelor’s degree, tutoring or classroom aid experience, and a teaching license are preferred.

Parent Success Coach Full Description

Parent Success Coach

US - MI - Remote

Full time

Job Description

Residency Requirements: Must reside in Michigan.

The Parent Success Coach supports student retention by providing non-instructional intervention and support to students.. This individual is responsible for working with students and parents to identify online learning strengths and areas for improvement, provide excellent customer service, and ensure student improvement through intervention strategies. The Academic Coach will monitor, track and address the needs of the students specifically about online learning success factors while building and maintaining relationships with students and parents. The duties of the Student Success Coach are fulfilled remotely.

K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace.

The mission of Michigan Great Lakes Virtual Academy (MGLVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

Passionate Educators are needed at the Stride K12 partner school, Michigan Great Lakes Virtual Academy (MGLVA). We want you to be a part of our talented team!

ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

Serves as a point of contact for parents by providing support and guidance on navigating virtual school systems, platforms, and processes.
Builds positive, collaborative relationships with parents to strengthen their role as learning coaches.
Provides regular check-ins with families to identify challenges and connect them with appropriate resources or interventions.
Collaborates with staff to ensure a coordinated approach to student and family success.
Offers training sessions, workshops, or webinars on effective strategies for supporting students in virtual learning.
Tech savvy with the ability to quickly learn and teach online learning platforms and tools.
Organized and proactive
Monitoring live or recorded class sessions to identify and report on classroom conflicts, inappropriate behavior (student/adult), or other concerns that may impact the learning environment.
Assists parents in problem-solving barriers to engagement such as technology use, time management, and learning environment setup at home.
Encourage and empower parents to celebrate student successes and advocate for their child's needs.

MINIMUM REQUIRED QUALIFICATIONS:

· Associate degree AND

· 2 or more years customer service experience

· Experience working with children or youth

· Demonstrated proficiency in using online tools and applications

· Professional verbal and writing skills

· Comfortable with online and telephone communication with customers

· Ability to pass required background check.

DESIRED QUALIFICATIONS:

· Bachelor’s Degree

· Tutoring experience or experience as a school or classroom aid

-State teaching license preferred.

Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Typical school office setting (conversation, phones, light foot traffic, computers, printers, etc.)

· This is a home-office based position. A home-office workspace should be established in a distraction free area of the home.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Job Type
Regular

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Original Job Description