Northern Virginia Community College
Pathways Program Specialist
🇺🇸 Prince William, VA
🕑 Part-Time
💰 $22 per Hour
💻 Other
🗓️ August 13th, 2025
CRM
FERPA
Edtech.com's Summary
Northern Virginia Community College (NOVA) is hiring a Pathways Program Specialist. The specialist will provide individualized support to NOVA Workforce students, helping them access resources, track progress, and stay engaged. They will also manage accurate data entry and reporting in compliance with grant requirements.
Highlights
- Provide one-on-one support to a caseload of students via Zoom, phone, or in-person.
- Deliver financial literacy education, career readiness training, and access to credential programs.
- Assist students in securing supportive services like childcare, transportation, and technology.
- Conduct intake screenings for TANF, SNAP, and income eligibility; support student onboarding.
- Develop personalized service plans and monitor student progress through workshops and internships.
- Log all student interactions and track participation using Navigate and Google Sheets.
- Coordinate with finance and administrative teams for accurate grant reporting.
- Maintain confidentiality and comply with FERPA regulations.
- Require experience in student support case management, customer service in higher education, data collection, and Microsoft Office.
- May need to travel between NOVA campuses; position is part-time at $22/hour.
Pathways Program Specialist Full Description
Pathways Program Specialist
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Working Title | Pathways Program Specialist
Role Title | Education Support Spec III
Role Code | 29144-FP
FLSA | Nonexempt
Pay Band | 04
Position Number | 280W0200
Agency | Northern VA Community College
Division | NV280-VP Workforce Development
Work Location | Prince William - 153
Hiring Range | $22/hr
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Part Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | 8:30am – 5:00pm – 25-29 hours a week – evening hours as needed.
Must be able to work flexible schedule including occasional evenings and weekends as well as travel throughout the NOVA region as needed.
Sensitive Position | No
Job Description | General Description:
The Pathways Program Specialist will provide individualized support to a caseload of NOVA Workforce students each week, helping them access resources, track their progress, and stay engaged throughout the program. The specialist will also be responsible for entering and maintaining accurate data in the case management platform and other tracking systems in alignment with grant requirements.
Duties and Tasks: Provide one-on-one support to a regular caseload of students through Zoom, phone, or in-person check-ins to keep them engaged and on track. Provide comprehensive services that include financial literacy education, career readiness training, wraparound support, and access to short-term credential programs. Assist students in accessing supportive services such as childcare, transportation, technology, and education referrals. Conduct intake screenings for TANF, SNAP, and income eligibility; collect documentation and support students through onboarding. Help students develop personalized service plans and track progress through workshops, micro credentials, and internships. Log all student interactions, case notes, and referrals in Navigate and Google Sheets. Track participation in workshops, use of supportive services, and completion of credentials. Coordinate with finance and admin teams to ensure accurate tracking of invoices and supports for grant reporting. Maintain strict confidentiality and comply with FERPA in all data and student information management. Offer consistent, personalized support to students to stay on track, persist through challenges, and achieve their academic and employment goals.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | KSAs: Strong organizational skills and attention to detail in logging and managing case data. Familiarity with case management platforms, CRM tools, or workforce systems like Navigate. Excellent communication and cultural competency when working with diverse populations. Ability to work independently and balance multiple priorities. Ability to work cooperatively with students, instructors and staff; especially as part of a team. Familiarity with wraparound services in Northern Virginia, such as childcare subsidies, transportation support, and workforce programs. Ability to interact effectively with internal and external customers.
Minimum Work Experience: Experience in student support case management or student support services. Experience with customer service in a higher education setting. Experience with office procedures, managing files, schedules, and paperwork. Experience in data collection Experience with Microsoft Office including Microsoft Outlook
Additional Considerations | Additional Considerations: Experience working on TANF, SNAP E&T, or federally funded workforce initiatives. Bilingual (especially Spanish) Experience working in an office setting. Experience in tracking data and logging interactions in database systems
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Maybe required to travel between NOVA Campuses.
Role Title | Education Support Spec III
Role Code | 29144-FP
FLSA | Nonexempt
Pay Band | 04
Position Number | 280W0200
Agency | Northern VA Community College
Division | NV280-VP Workforce Development
Work Location | Prince William - 153
Hiring Range | $22/hr
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Part Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | 8:30am – 5:00pm – 25-29 hours a week – evening hours as needed.
Must be able to work flexible schedule including occasional evenings and weekends as well as travel throughout the NOVA region as needed.
Sensitive Position | No
Job Description | General Description:
The Pathways Program Specialist will provide individualized support to a caseload of NOVA Workforce students each week, helping them access resources, track their progress, and stay engaged throughout the program. The specialist will also be responsible for entering and maintaining accurate data in the case management platform and other tracking systems in alignment with grant requirements.
Duties and Tasks: Provide one-on-one support to a regular caseload of students through Zoom, phone, or in-person check-ins to keep them engaged and on track. Provide comprehensive services that include financial literacy education, career readiness training, wraparound support, and access to short-term credential programs. Assist students in accessing supportive services such as childcare, transportation, technology, and education referrals. Conduct intake screenings for TANF, SNAP, and income eligibility; collect documentation and support students through onboarding. Help students develop personalized service plans and track progress through workshops, micro credentials, and internships. Log all student interactions, case notes, and referrals in Navigate and Google Sheets. Track participation in workshops, use of supportive services, and completion of credentials. Coordinate with finance and admin teams to ensure accurate tracking of invoices and supports for grant reporting. Maintain strict confidentiality and comply with FERPA in all data and student information management. Offer consistent, personalized support to students to stay on track, persist through challenges, and achieve their academic and employment goals.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | KSAs: Strong organizational skills and attention to detail in logging and managing case data. Familiarity with case management platforms, CRM tools, or workforce systems like Navigate. Excellent communication and cultural competency when working with diverse populations. Ability to work independently and balance multiple priorities. Ability to work cooperatively with students, instructors and staff; especially as part of a team. Familiarity with wraparound services in Northern Virginia, such as childcare subsidies, transportation support, and workforce programs. Ability to interact effectively with internal and external customers.
Minimum Work Experience: Experience in student support case management or student support services. Experience with customer service in a higher education setting. Experience with office procedures, managing files, schedules, and paperwork. Experience in data collection Experience with Microsoft Office including Microsoft Outlook
Additional Considerations | Additional Considerations: Experience working on TANF, SNAP E&T, or federally funded workforce initiatives. Bilingual (especially Spanish) Experience working in an office setting. Experience in tracking data and logging interactions in database systems
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Maybe required to travel between NOVA Campuses.
Posting Detail Information
Posting Number | WGE_2684P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 08/12/2025
Job Close Date | 08/24/2025
Open Until Filled | No
Agency Website | www.nvcc.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information | Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA’s commitment to inclusive excellence, please visit At a Glance | Northern Virginia Community College. NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.We strive to ensure our employees have tools and development opportunities to support and promote NOVA’s mission. For more information about NOVA and its programs and services, please visit our website at www.nvcc.edu. The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVA’s Annual Security Reports.
Employees must reside in Virginia, Maryland or District of Columbia.
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/87683
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 08/12/2025
Job Close Date | 08/24/2025
Open Until Filled | No
Agency Website | www.nvcc.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information | Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA’s commitment to inclusive excellence, please visit At a Glance | Northern Virginia Community College. NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.We strive to ensure our employees have tools and development opportunities to support and promote NOVA’s mission. For more information about NOVA and its programs and services, please visit our website at www.nvcc.edu. The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVA’s Annual Security Reports.
Employees must reside in Virginia, Maryland or District of Columbia.
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/87683
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * I understand that this is a part-time position. In consideration thereof, I wish to proceed with the completion of my application.
- No response.
- Yes.
- No.
- * I understand that only information provided at the time of the application submission will be considered when determining my qualifications and only responses to Supplemental Questions that can be verified in my application and resume will be credited.
- Yes
- No
- * I understand that this position is not telework eligible and I will be required to attend work in-person.
- Yes
- No
- * I understand this position is located in Virginia and I will be required to reside in the DMV metro area.
- Yes
- No
- * Do you now or in the future require visa sponsorship to work in the United States?
- Yes
- No
- * Do you have experience in student support case management or student support services ?
- Yes
- No
- * Do you have experience with customer service in a higher education setting ?
- Yes
- No
- * Do you have experience with office procedures, managing files, schedules, and paperwork ?
- Yes
- No
- * Do you have experience in data collection?
- Yes
- No
- * Do you have experience with Microsoft Office including Microsoft Outlook?
- Yes
- No
- * What is your experience working with diverse populations?
(Open Ended Question) - * Share an example of how you’ve tracked and managed participant or client information to monitor progress and provide ongoing support.
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
- Other Document
- Alternative Hiring Process Letter
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