Product Manager

Who we are:

EverTrue is the leading advancement intelligence and donor engagement platform, empowering educational institutions and non-profit organizations to build stronger relationships and achieve outstanding fundraising results. Our platform continuously evolves, integrating innovative solutions to help advancement professionals effectively identify, prioritize, and manage prospects, engage supporters, and track progress. Hundreds of organizations rely on EverTrue to grow giving. We are a fun, smart, mission-driven team passionate about the work we do.

What truly drives us? It's our mission: to equip fundraising teams with the insights and tools to turn every donor interaction into a lasting relationship—leading to stronger connections and greater giving. And our vision? It's to create a world where every fundraiser has the tools to engage, retain, and grow generosity at every level, ensuring no donor is overlooked. When you join EverTrue, you're not just taking a job; you're becoming part of a movement to empower fundraisers and make a real difference in the world.

We believe in your potential. We know that no candidate perfectly matches every qualification. If you're excited about this role and meet most of our requirements, please apply! We're eager to support your growth and development within our team.

EverTrue is an equal opportunity employer. We're deeply committed to building a workplace that celebrates diversity, equity, and inclusion for all, ensuring every applicant and employee is treated fairly. We embrace DEI because we know it enhances engagement, satisfaction, and partnerships, making us all stronger together.

Who you are:

You have a proven track record of driving strategic, business-focused outcomes in a technical product environment.

• You have 3+ years of Product Management experience focusing on B2B SaaS integrations, APIs, and data platforms.
• You have 3+ years of experience managing features or systems where defining, measuring, and improving data integrity, scalability, and system reliability were primary responsibilities.
• You are deeply familiar with complex enterprise systems (e.g., CRM, ERP, or Advancement Systems), understanding their data models and API limitations. Experience with Salesforce, Blackbaud, or similar platforms is highly valuable.
• You can translate complex technical requirements related to API architecture, ETL/ELT pipelines, and data synchronization into clear, prioritized business outcomes for engineering teams.
• You have excellent verbal and written communication skills with effective influencing techniques to gain cross-functional support for your vision and strategy.
• You have a clear track record of launching products that achieve measurable business objectives (e.g., increased platform stickiness, improved data integrity scores, reduced technical support burden).
• Working experience in the Education/Non-Profit Sectors and/or experience with Advancement or Fundraising is a nice to have.

What you’ll do:

• Own the Integration Strategy: Define the long-term vision and strategy for EverTrue’s entire integration ecosystem, prioritizing connectivity with major industry CRMs and third-party platforms to unlock new value for our customers.
• Drive Prioritization and ROI: Develop and defend the business case and ROI for every major investment in integration and infrastructure, prioritizing features that directly enable new customer value, improve platform reliability, or reduce organizational friction.
• Own the Technical Roadmap: Own and manage the dual roadmaps for both external integration features and internal core data infrastructure, ensuring alignment between technical needs and market demand.
• Be the Partner Ecosystem Expert: Serve as the primary expert on our partner CRM ecosystems, anticipating their roadmaps, and defining where EverTrue needs to invest in integration to maintain competitive advantage.
• Define the Data Experience: Own the customer experience of data integrity, defining and monitoring KPIs for data quality, latency, and integration uptime. You will ensure error handling and sync status are clearly and effectively communicated to end-users.
• Measure Strategic Impact: Define, measure, and communicate both business metrics (e.g., successful sync rate, integration adoption) and technical KPIs (e.g., pipeline throughput, cost efficiency) to demonstrate the value of the platform investments.

How you’ll contribute to the team:

• Strategic Growth: You will be the key driver of platform stickiness and customer adoption by ensuring EverTrue seamlessly leverages the customer’s system of record (CRM).
• Scalability: You will empower our Engineering teams with a clear, prioritized vision that informs architectural decisions, allowing us to build resilient and highly scalable data transfer systems.
• Market Leadership: You will accelerate our market leadership by developing reliable, repeatable integration patterns that reduce the cost and time-to-market for new partner connections.

Why you’ll love to join our team:

We offer a comprehensive package designed to support your success, growth, and well-being.

• Compensation and Core Benefits: 
  • A base salary range of $120K - $130K.
  • A 2.5% bonus plan based on company performance.
• We also provide robust benefits to keep you healthy and secure:
  • We cover 80% of your premium for medical, dental, and vision insurance.
  • We offer a 401k match of up to 3% to support your financial future.

Happiness & Well-Being:

Our comprehensive employee benefits and perks program provides:

• A remote-first environment for flexible work.
• Generous paid time off throughout the year.
• Investment in your professional growth and development.
• Opportunities to connect with colleagues both in-person and virtually.
• The unique chance to contribute to the non-profits and educational institutions you care about, aligning your work with your passions.