Art of Problem Solving
Product Manager- Customer Experience
🇺🇸 Hybrid - San Diego, CA
🕑 Full-Time
💰 $110K - $175K
💻 Product Development
🗓️ June 3rd, 2025
Edtech.com's Summary
Art of Problem Solving is hiring a Product Manager- Customer Experience. The role involves leading the vision and execution for the School Partnerships pod to create scalable and delightful experiences for educators and families adopting AoPS curriculum. The Product Manager will collaborate with various teams such as Sales, Engineering, and Design to develop solutions and drive adoption and retention.
Highlights
Highlights
- Lead product vision for the School Partnerships pod.
- Prototype and iterate on solutions for lesson management and tracking.
- 3+ years in product management, preferably in B2B or edtech roles.
- Experience with APIs, data systems, and platform thinking is a plus.
- Salary range: $110,000 - $175,000 with a 6% year-end bonus.
- Referral Bonus Amount: $1000.
Product Manager- Customer Experience Full Description
We’re looking for a mission-driven Product Manager to join our Customer Experience team, with a focus on supporting our growing network of school, district, and other educational partners. This role will lead the vision and execution for the School Partnerships pod, which is responsible for creating delightful and scalable experience for educators, administrators, and families that adopt AoPS curriculum in their schools.
The Product Manager will:
- Lead the product vision and roadmap for the School Partnerships pod, delivering scalable, high-impact experiences for schools and districts.
- Deeply understand the needs of educators, administrators, and families through research, feedback, and close collaboration with internal teams.
- Rapidly prototype, test, and iterate on solutions that help teachers manage lessons, track progress, and enable district-wide visibility into adoption and outcomes.
- Partner with Sales and Customer Success to inform product strategy that drives adoption, retention, and long-term growth in our B2B offerings.
- Collaborate with the Family Success team to engage and support parents involved in school-based implementations.
- Work cross-functionally with Engineering, Design, and GTM teams to deliver thoughtful, user-centered solutions.
The ideal candidate has:
- 3+ years in product management, ideally in B2B, edtech, or customer experience–focused roles. Familiarity with school systems or institutional users is a plus.
- Strong communicator with the ability to collaborate across teams and clearly convey product vision and trade-offs.
- Customer-first mindset and a passion for improving experiences for educators, administrators, and families.
- Comfortable working with data to uncover insights and inform decisions. Experience using both qualitative and quantitative methods.
- Able to engage effectively with engineers and understand technical trade-offs. Familiarity with APIs, data systems, and platform thinking is a plus.
- Bias toward action—comfortable with rapid prototyping, learning fast, and iterating based on feedback.
- Inspired by the AoPS mission to create joyful, challenging learning experiences that support students and educators.
Why Join AoPS:
This is a hybrid full-time position based at our headquarters in San Diego, CA. The full salary range for this position is 110k-175k with a 6% year-end bonus. Here are some things you can look forward to:
- Culture: Work and collaborate with an organization filled with builders and life-long learners who strive to discover, inspire, and train the great problem solvers of the next generation
- Flexibility: Casual work environment with a hybrid work week and flexible scheduling
- Benefits: Multiple options for Medical, Dental and Vision plans
- Future Planning: 401K with company match
- Quality of Life: PTO Plan and supportive leadership that gives you the work-life balance you deserve
- Ease of Transition: Relocation bonus (if currently located outside of San Diego)
Background Check:
Please note that employment is contingent on the successful completion of a background check.
About AoPS:
Art of Problem Solving (AoPS) is on a mission to discover, inspire, and train the great problem solvers of the next generation. Since 2003, we have trained hundreds of thousands of the country’s top students, including nearly all the members of the US International Math Olympiad team, through our online school, in-person academies, textbooks, and online learning systems. While our primary focus has been math for most of our history, through the years we have expanded our unique problem solving curriculum into more subjects, such as language arts, science, and computer science.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At AoPS we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
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