George Washington University
Program Associate, Academic Operations
🇺🇸
Alexandria, VA
🕑
Full-Time
💰
$51K - $71K
💻
Operations
🗓️
July 7th, 2026
Edtech.com's Summary
The George Washington University is hiring a Program Associate, Academic Operations. This role involves managing academic scheduling and room reservations for the College of Professional Studies' Northern Virginia Centers, bridging faculty needs and campus logistics while providing administrative and logistical support for in-person classes, events, enrollment, marketing, and reporting activities.
Highlights
- Oversee academic scheduling for undergraduate and graduate programs, ensuring alignment with registrar guidelines.
- Manage classroom reservation system (EMS) for teaching, meeting, and event spaces at Northern Virginia Centers.
- Collaborate with Program Directors, Registrar, Faculty Affairs Specialist, and other staff to coordinate courses and faculty assignments.
- Support data collection and usage for accreditation, program assessment, and syllabus review.
- Provide enhanced administrative support and customer service at GW Virginia Education Centers.
- Required proficiency with Microsoft Excel, PowerPoint, Google Workspace, and Google calendars; knowledge of Banner and EMS is highly desired.
- Bachelor's degree in an appropriate area or equivalent combination of education, training, and experience required.
- Strong organizational, multitasking, communication, and interpersonal skills are preferred.
- Hiring range: $51,455.52 - $70,708.76 annually.
- Primary work location is the GW Alexandria Center with occasional travel to Arlington and Foggy Bottom campuses.
Program Associate, Academic Operations Full Description
Program Associate, Academic Operations
Please see Special Instructions for more details.
Employer will not sponsor for employment Visa status
Posting Details
I. JOB OVERVIEW
Job Description Summary: | To spark new thinking, just add friction. Your unique perspective and experiences can make you successful in your career.
Do you thrive at the intersection of logistics and innovation? Are you a problem-solver who sees a complex spreadsheet as a puzzle waiting to be solved? Can you be a rock solid foundation for our visionary college?
About Us
At the George Washington University’s College of Professional Studies (CPS), you’ll collaborate with a diverse group of experts from across disciplines and backgrounds, who will challenge you to rethink assumptions, test your ideas, and look at ways to make the greatest impact. Here, you’ll learn how to use your skills to make an impact that ripples outward through industries and communities, elevating your career trajectory and connecting you to corners of the world you never thought possible. CPS serves as a hub of practical excellence by hosting an array of innovative schools and centers throughout Northern Virginia and Washington, DC.
About the Opportunity
CPS seeks a proactive Program Associate to provide enhanced support and program management. As a core member of our collaborative Academic Operations team, you will own the CPS academic schedule, ensuring every course and classroom aligns with absolute accuracy. We are seeking a precision-oriented coordinator to bridge the gap between faculty needs and campus logistics, providing the meticulous data management and hands-on support that keep our Northern Virginia Centers running flawlessly.
In support of CPS’s mission and vision, the Program Associate, Academic Operations provides coordination, program management and enhanced functional support of the Arlington and Alexandria Centers. Reporting to the Director of Academic Operations, this role’s primary responsibilities are to provide enhanced administrative support, logistical assistance with in person classes and events, and provide customer service at the GW Virginia Education Centers; and coordinate academic schedule drafting and the space scheduling processes. This position may be expected to support enrollment, marketing efforts, drafting program materials, planning and executing events, tracking spending and processing payments, preparing and analyzing reports, and similar duties.
Specific Duties Include:
ACADEMIC COURSE PLANNING
Oversee academic scheduling for CPS undergraduate and graduate programs: Creates, coordinates, and implements scheduling materials each academic year for all CPS programs in accordance with guidelines and deadlines established by the Office of the Registrar. Collaborates with the Registrar to troubleshoot and resolve scheduling issues: Connects with CPS Program Directors to review and submit course changes. Update data in the Registrar’s spreadsheet/system. Handles one-off changes to courses as they occur. Verify schedule updates in Banner. Collaborates with CPS Faculty Affairs Specialist and Program Directors on faculty course assignments and appointment data entry. SPACE SCHEDULINGManagement of the classroom reservation system (EMS) in assigning all Northern Virginia Centers’ teaching, meeting, and event spaces. Connects with center-based Program Directors, scheduling staff, and administrators to allocate appropriate spaces for courses, special programs, and events.DATA COLLECTIONAssists the Vice Dean of Academic Affairs and team with data collection and data usage in support of accreditation processes, program assessments, and other evaluation processes. Oversees semesterly syllabus collection and performs basic completion review processes.Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
This position is located at the GW Alexandria Center. There may be occasional travel to the Arlington Center or main Foggy Bottom Campus, Washington, DC.
Minimum Qualifications: | Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: |
Preferred Qualifications: | To thrive in this role, the ideal candidate will bring a blend of the following strengths and experiences: Highly detailed with strong organizational skills. Self-motivated with a demonstrated ability to manage multiple priorities. Ability to set project milestones and help colleagues meet their deadlines. Ability to learn University and College policies, how to apply them, and explain them to others. Ability to learn procedures and regularly review them to make recommendations for continual business operations improvement. Ability to maintain a positive and constructive demeanor treating staff, students, faculty, and visitors with professionalism, courtesy, and respect. Ability to interact effectively with a diverse population at all levels from students to deans. Ability to build strong relationships across university offices and within the immediate team. Strong writer and persuasive communicator with excellent interpersonal, and customer service skills. Excellent skills with standard business apps, including Microsoft Excel and PowerPoint, Google Workspace and Google calendars. Knowledge of Banner and EMS, or similar academic scheduling systems is highly desired.
Hiring Range | $51,455.52 - $70,708.76
GW Staff Approach to Pay | How is pay for new employees determined at GW?
Do you thrive at the intersection of logistics and innovation? Are you a problem-solver who sees a complex spreadsheet as a puzzle waiting to be solved? Can you be a rock solid foundation for our visionary college?
About Us
At the George Washington University’s College of Professional Studies (CPS), you’ll collaborate with a diverse group of experts from across disciplines and backgrounds, who will challenge you to rethink assumptions, test your ideas, and look at ways to make the greatest impact. Here, you’ll learn how to use your skills to make an impact that ripples outward through industries and communities, elevating your career trajectory and connecting you to corners of the world you never thought possible. CPS serves as a hub of practical excellence by hosting an array of innovative schools and centers throughout Northern Virginia and Washington, DC.
About the Opportunity
CPS seeks a proactive Program Associate to provide enhanced support and program management. As a core member of our collaborative Academic Operations team, you will own the CPS academic schedule, ensuring every course and classroom aligns with absolute accuracy. We are seeking a precision-oriented coordinator to bridge the gap between faculty needs and campus logistics, providing the meticulous data management and hands-on support that keep our Northern Virginia Centers running flawlessly.
In support of CPS’s mission and vision, the Program Associate, Academic Operations provides coordination, program management and enhanced functional support of the Arlington and Alexandria Centers. Reporting to the Director of Academic Operations, this role’s primary responsibilities are to provide enhanced administrative support, logistical assistance with in person classes and events, and provide customer service at the GW Virginia Education Centers; and coordinate academic schedule drafting and the space scheduling processes. This position may be expected to support enrollment, marketing efforts, drafting program materials, planning and executing events, tracking spending and processing payments, preparing and analyzing reports, and similar duties.
Specific Duties Include:
ACADEMIC COURSE PLANNING
Oversee academic scheduling for CPS undergraduate and graduate programs: Creates, coordinates, and implements scheduling materials each academic year for all CPS programs in accordance with guidelines and deadlines established by the Office of the Registrar. Collaborates with the Registrar to troubleshoot and resolve scheduling issues: Connects with CPS Program Directors to review and submit course changes. Update data in the Registrar’s spreadsheet/system. Handles one-off changes to courses as they occur. Verify schedule updates in Banner. Collaborates with CPS Faculty Affairs Specialist and Program Directors on faculty course assignments and appointment data entry. SPACE SCHEDULINGManagement of the classroom reservation system (EMS) in assigning all Northern Virginia Centers’ teaching, meeting, and event spaces. Connects with center-based Program Directors, scheduling staff, and administrators to allocate appropriate spaces for courses, special programs, and events.DATA COLLECTIONAssists the Vice Dean of Academic Affairs and team with data collection and data usage in support of accreditation processes, program assessments, and other evaluation processes. Oversees semesterly syllabus collection and performs basic completion review processes.Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
This position is located at the GW Alexandria Center. There may be occasional travel to the Arlington Center or main Foggy Bottom Campus, Washington, DC.
Minimum Qualifications: | Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: |
Preferred Qualifications: | To thrive in this role, the ideal candidate will bring a blend of the following strengths and experiences: Highly detailed with strong organizational skills. Self-motivated with a demonstrated ability to manage multiple priorities. Ability to set project milestones and help colleagues meet their deadlines. Ability to learn University and College policies, how to apply them, and explain them to others. Ability to learn procedures and regularly review them to make recommendations for continual business operations improvement. Ability to maintain a positive and constructive demeanor treating staff, students, faculty, and visitors with professionalism, courtesy, and respect. Ability to interact effectively with a diverse population at all levels from students to deans. Ability to build strong relationships across university offices and within the immediate team. Strong writer and persuasive communicator with excellent interpersonal, and customer service skills. Excellent skills with standard business apps, including Microsoft Excel and PowerPoint, Google Workspace and Google calendars. Knowledge of Banner and EMS, or similar academic scheduling systems is highly desired.
Hiring Range | $51,455.52 - $70,708.76
GW Staff Approach to Pay | How is pay for new employees determined at GW?
Healthcare Benefits
GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.
GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.
II. JOB DETAILS
Campus Location: | Alexandria, Virginia
College/School/Department: | College of Professional Studies (CPS)
Family | Academic Affairs
Sub-Family | Program Administration
Stream | Individual Contributor
Level | Level 1
Full-Time/Part-Time: | Full-Time
Hours Per Week: | 40+
Work Schedule: | Monday - Friday, 9:00 AM - 6:00 PM
Will this job require the employee to work on site? | Yes
Employee Onsite Status | On-campus (in person)
Telework: | No
Required Background Check: | Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants: | Employer will not sponsor for employment Visa status
Internal Applicants Only? | Yes (University Wide)
Posting Number: | S014118
Job Open Date: |
Job Close Date: | 07/09/2026
If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until: |
Background Screening | Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement: | The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
College/School/Department: | College of Professional Studies (CPS)
Family | Academic Affairs
Sub-Family | Program Administration
Stream | Individual Contributor
Level | Level 1
Full-Time/Part-Time: | Full-Time
Hours Per Week: | 40+
Work Schedule: | Monday - Friday, 9:00 AM - 6:00 PM
Will this job require the employee to work on site? | Yes
Employee Onsite Status | On-campus (in person)
Telework: | No
Required Background Check: | Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants: | Employer will not sponsor for employment Visa status
Internal Applicants Only? | Yes (University Wide)
Posting Number: | S014118
Job Open Date: |
Job Close Date: | 07/09/2026
If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until: |
Background Screening | Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement: | The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Are you currently employed with The George Washington University?
- No
- Yes
- * For current GW employees, have you completed your Introductory Employment Period (IEP)? (As a reminder, employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.)
- Yes, IEP complete
- No, still in IEP
- N/a - not a current GW employee
- * What is your expected salary range?
(Open Ended Question)
Documents needed to Apply
Required Documents
- Resume
- Cover Letter
Optional Documents
Human Resource
Management & Development
2013 H Street, NW, 3rd Floor
Washington, DC 20006
Phone: 202-994-8500
Fax: 202-994-9680
Email: [email protected]
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