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Rutgers University

PROGRAM COORDINATOR I (Student Financial Services Center Representative )

🇺🇸 Hybrid - Piscataway, NJ 🕑 Full-Time 💰 $60K - $88K 💻 Financial Aid 🗓️ May 29th, 2026

Edtech.com's Summary

Rutgers, The State University of New Jersey is hiring a Program Coordinator I (Student Financial Services Center Representative). This role functions as the primary contact for Rutgers Health students, parents, and university stakeholders regarding student accounts, billing, financial aid, and payment processes, delivering accurate and timely support while ensuring adherence to federal, state, and university regulations.

Highlights
  • Primary point of contact for Rutgers Health students, parents, and stakeholders on financial and account matters.
  • Provide accurate, timely, and student-centered service in a high-volume environment.
  • Ensure compliance with federal, state, and university regulations governing student financial services.
  • Use Banner Student Information system, Oracle Student Financial Planning, and related payment gateways.
  • Required bachelor's degree in Business Administration, Finance, Accounting, Higher Education, or related field, or equivalent experience.
  • Minimum two years of customer service, financial services, or administrative experience.
  • Preferred experience in student financial services or bursar office and knowledge of federal Title IV and VII regulations.
  • Experience with enterprise student information systems and high-volume call center environments is advantageous.
  • Salary range from $59,893.48 to $87,925.48, with final offer based on qualifications and internal equity.
  • Full-time position with comprehensive benefits including medical, dental, retirement plans, and employee educational benefits.