Edtech.com's Summary

Ohio State University is hiring a Program Coordinator, Student Financial Aid (SFA) in Columbus, Ohio, within the Strategic Enrollment | Financial Aid unit. The role manages certification of financial aid eligibility for undergraduate, graduate, and professional students and runs the daily workflow of the Eligibility Analysis and Operations area. The coordinator also trains new staff and leads work on specialty areas such as satisfactory academic progress and special circumstances appeals.

Highlights

Manage verification of financial aid documents and the awarding of aid for undergraduate, graduate, and professional students.
Manage daily workflow and prioritize work with the management team, including peak-season processing of Parent and Graduate PLUS loans, private loans, University loans, and loan aggregate reviews.
Coordinate workflow for specialty areas such as satisfactory academic progress, special circumstances appeals, R2T4, and consortiums.
Train new SFA staff after they complete the initial training program and work with current staff to keep quality standards met.
Help create and implement policies and procedures and monitor quality control across the area.
Bachelor's degree or equivalent experience plus four years of relevant experience; four to eight years and knowledge of federal, state, and university financial aid programs are preferred.
Proficiency with Word, Excel, Access, and Outlook, and a successful background and credit check.
Pay range of $47,700 to $53,000 for a full-time, 40-hour first-shift role.

Program Coordinator, Student Financial Aid (SFA) Full Description

Program Coordinator, Student Financial Aid (SFA)

Columbus Campus

Full time

Job requisition id: R159177

Department: Strategic Enrollment | Financial Aid

The Program Coordinator manages the certification of financial aid eligibility including verification of financial aid documents and awarding of financial aid for undergraduate, graduate and professional students in the Office of Student Financial Aid (SFA) at The Ohio State University; manages the daily workflow of the area, monitors and prioritizes work in collaboration with the management team in the area; coordinates the workflow for specialty areas such as satisfactory academic progress (SAP), special circumstances appeal, R2T4 and consortiums; assists with prioritizing work during peak processing times including the processing of Parent and Graduate Plus loans, private loans, University loans, R2T4 and loan aggregate reviews; trains new staff once they have completed new SFA staff training program to ensure they learn the processes and procedures specific to the Eligibility Analysis and Operations area; works with current staff to ensure qualitative standards set are met; provides information, processing and training services to staff in SFA; creates and implements policies and procedures, monitors quality control, attends meetings, maintains confidentiality of sensitive information and performs special duties as assigned.

Job Duties/Responsibilities

50% Manages the certification of financial aid eligibility including verification of financial aid documents and awarding of financial aid for undergraduate, graduate and professional students in the Office of Student Financial Aid at The Ohio State University; manages the daily workflow of the area, monitors and prioritizes work in collaboration with the management team in the area; coordinates the workflow for specialty areas such as satisfactory academic progress (SAP), special circumstances appeal, R2T4 and consortiums; assists with prioritizing work during peak processing times including the processing of Parent and Graduate Plus loans, private loans, University loans and loan aggregate reviews.
40% Trains new staff once they have completed new SFA staff training program to ensure they learn the processes and procedures specific to the Eligibility Analysis and Operations area; works with current staff to ensure qualitative standards set are met.
10% Provides information, processing, and training services to staff in SFA, assists in creating and implementing policies and procedures, monitors quality control, attends meetings, maintains confidentiality of documents and performs special duties as assigned.

Education/Experience

Required: Bachelor's degree or equivalent experience; Four (4) years of relevant experience required; This position requires successful completion of a background and credit check.

Desired: Advanced degree in relevant field may be desirable. Four to eight (4-8) years of relevant experience preferred. Knowledge of federal, state, and university financial aid programs, financial aid computer processing systems and research tools; Microsoft (Word, Excel, Access and Outlook); problem solving and communication skills, supervisory/management experience.

Additional Information

The pay range for this position is $47,700 - $53,000. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications.

Function: Academic Administration

Sub-Function: Student Financial Aid

Career Band: Individual Contributor - Specialized

Job Level: S3 Senior

Location: Student Academic Services (0160)

Position Type: Regular

Scheduled Hours: 40

Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

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Program Coordinator, Student Financial Aid (SFA)

Edtech.com's Summary

Program Coordinator, Student Financial Aid (SFA) Full Description

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