Edtech.com's Summary

Arizona State University is hiring a Program Coordinator, Work+. This role coordinates activities to support the Work+ initiative, enhancing student employment as an integrated working and learning experience. Responsibilities include maintaining communications, managing learning asset development, leading engagement events, overseeing the student employee team, and executing communication campaigns to promote participation and program growth.

Highlights

Coordinate and facilitate activities to meet Work+ program goals, including events and communication campaigns.
Maintain regular communication with students, faculty, staff, and community partners.
Manage development and implementation of learning assets in collaboration with campus departments.
Supervise recruiting, hiring, mentoring, and performance evaluation of the Work+ student employee team.
Design and deliver supervisor training and feedback sessions to ensure program satisfaction and growth.
Execute communication campaigns using platforms such as Canvas, Salesforce Marketing Cloud, and Slack.
Analyze participation data to optimize outreach and engagement strategies.
Support the Career Readiness Inventory and serve as liaison with related vendors.
Required qualifications include a bachelor's degree with five years relevant experience or equivalent, and proficiency with Google Workspace, project management tools, and LMS systems like Canvas.
Compensation ranges from $50,000 to $52,000 annually, depending on experience.

Program Coordinator, Work+ Full Description

Job Profile:Administrative Operations Specialist 1

Job Family:Administrative Operations

Time Type:Full time

Max Pay - Depends on experience:$52,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

As a part of University College, Work+ ensures student employment is an integrated working and learning experience that contributes to working learners' career growth. By providing comprehensive supervisor support, a thorough evaluation and assessment strategy, and fostering a vibrant community around work and learning, student jobs are modified into transformative learning experiences. This role will support efforts tied to both the scaling of Work+ to all 8,000+ student employees at ASU, as well as The Work+ Collective (a national initiative engaging multiple universities as they redesign their student employment experiences).

Under the direct supervision of the Associate Director-Work-integrated Learning Initiatives, the Program Coordinator will help coordinate activities and functions to ensure that specified goals and objectives are met. The ideal candidate has excellent communication skills, has the ability to work independently as well as collaboratively, is prompt with their follow-through, appreciates and works well in innovative, dynamic, and highly-evolving environments; takes initiative; has high attention to detail; is proficient with university technology equipment and learns new technologies quickly and easily; is passionate about working in an educational environment and contributing to efforts designed to increase student success; and is committed to fostering an inclusive environment.

Position Salary Range:

$50,000 - $52,000; Depends on experience

Essential Duties:

Maintains regular communication with students, faculty, staff, and outside/community agencies in facilitating department objectives.
Design, plan and implement activities, events, and content to drive regular engagement with working learners and supervisors.
Manages the development and implementation of learning assets for the Work+ framework in partnership with key departments across campus (such as Student Employment, Career Services, etc).
Design and implement communication campaigns to promote Work+, recruit supervisors and department leadership participants and energize the community as a whole.
Supports the university-wide Career Readiness Inventory and serves as university liaison with related vendors.
Supervises the Work+ student employee team including recruiting and hiring for open roles, managing day-to-day tasks, evaluating performance, and serve as mentor utilizing the Work+ framework.
Creates, facilitates and analyzes supervisor feedback sessions every semester to ensure program growth, engagement, and satisfaction.
Leverage monthly newsletters, websites and other specialized platforms (Canvas, Salesforce Marketing Cloud, Slack) to execute communication campaigns.
Onboard department supervisors; includes delivering training sessions, consulting on best practices, and assisting with resource and tool implementation within departments.
Lead and deliver signature events, with support from the Work+ team (professional development workshops, signature events, etc).
Tracks and maintains participation and completion data for all engagement. Analyze and utilize this data to design and deliver targeted outreach to encourage ongoing participation and completion.
Participate in and help plan co-design activities to refine initiatives over time.
Participate and support events, pilots, and initiatives as part of the larger Work+Learn team in University College.
Any other duties assigned by the supervisor.

Desired Qualifications:

1+ years experience in a communications, student-facing program coordination or community management role in Higher Education or online service sectors.
Ability to develop creative, engaging, and original digital content, with experience using social media platforms (e.g., LinkedIn, Instagram), content creation tools (e.g., Canva), and basic digital marketing strategies.
Exceptional written and oral communication skills.
Skill in organizing work of self and others.
Demonstrated experience supervising, mentoring, or providing guidance to professional staff and/or student employees.
Experience working in LMS systems such as Canvas.
Proficient in the full suite of applications in Google Workspace and project management and communication platforms (such as Slack and Monday.com).

Working Environment:

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse
Required to stand for varying lengths of time and walk moderate distances to perform work
Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds
Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts

Department Statement:

Historically, University College offers students a range of academic services, such as tutoring, career and major exploration classes, success courses, and college transition programs like ASU's Student Success Center, among others. These programs and initiatives were conceived to support ASU's goal of improving student retention and persistence toward graduation.

Today, University College is going through an exciting reinvention, focused on broadening its offerings for all learners from every major and at any stage of their academic journey. University College's goal is to disrupt the 20th century model of higher education by:

Designing personalized learning experiences to end achievement disparities for students.

Designing for an integrated work and learning future.

Designing services to support learners at scale by using design thinking, analytics, automation, and intelligent agents.

University College is guided by 5 key design principles: learners first, be bold, simplify, personalize, and collaborate. A wide range of new programs and services are currently under development.

Driving Requirement:Driving is not required for this position.

Location:Campus: Tempe

Funding:No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workdayusing the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$16361.htmld

To be considered, your application must include all of the following attachments:

Cover letter
Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Original Job Description