Acrisure
Program Lead, Learning & Development
🇺🇸 Hybrid - Grand Rapids, MI
🕑 Full-Time
💰 $91K - $124K
💻 Learning & Development
🗓️ July 31st, 2025
Edtech.com's Summary
- Develop and enhance learning programs to improve employee engagement and productivity.
- Use data and KPIs to assess program effectiveness and implement improvements.
- Collaborate with HR, IT, Communications, Change Management, and business leaders.
- Deliver live and virtual learning sessions; create toolkits and training guides.
- Utilize LMS platforms and eLearning development tools like Articulate and Adobe Captivate.
- Strong proficiency in Microsoft 365 suite, including Teams, Excel, Word, and PowerPoint.
- Requires bachelor’s degree in HR, Education, Organizational Development or related field; advanced credentials a plus.
- Minimum 3 years of experience in learning and talent development with program management focus.
- Experience with design thinking, agile learning, or UX design approaches preferred; retail insurance experience is a bonus.
- Base salary range of $91,300 to $123,500, reflecting skills, experience, and internal equity.
Program Lead, Learning & Development Full Description
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more.
In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 21 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
This role will design, deliver, and continuously improve programs that accelerate new employee ramp-up, foster early engagement, and ensure alignment with our culture and values.
Responsibilities:
- Develop scalable, high-impact learning programs that enhance employee engagement, build cultural connection, and accelerate productivity.
- Use data, feedback, and key performance indicators (KPIs) to measure program effectiveness and make data-driven enhancements.
- Partner closely with HR, IT, Communications, Change Management and business leaders to ensure seamless learning experiences and alignment to organizational needs.
- Deliver engaging live or virtual learning sessions and develop toolkits, resources, and training guides for managers and on-the-job learning partners.
- Leverage learning management systems (LMS), employee experience platforms, and communication tools to deliver and track content and engagement.
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Requirements:
- Strong organizational and project management skills, with the ability to prioritize and manage multiple projects simultaneously.
- Strong proficiency in Microsoft 365 (Teams, Excel, Word, PowerPoint) and eLearning development tools (Articulate, Adobe).
- Ability to work independently, while also being able to contribute to a collaborative environment, manage time effectively and meet deadlines
- Proficiency with LMS platforms, and digital learning tools (e.g., Articulate, Adobe Captivate, or similar)
- Strong facilitation skills and experience with both in-person and virtual delivery.
- Professional demeanor with a proactive, solution-oriented mindset.
- Strong interpersonal and relationship-building skills.
- Operate with a sense of urgency and accountability.
- Attention to detail and ability to produce accurate, high quality work
Education/Experience:
- Bachelor’s degree in HR, Education, Organizational Development, or related field; Master’s or professional certification (e.g., APTD, CPTD) a plus.
- 3+ years of experience in learning & development, talent development, or HR, with a strong focus on program management.
- Experience designing learning programs in a fast-paced, high-growth environment.
- Familiarity with design thinking, agile learning, or user experience (UX) design approaches.
- Previous experience in a retail insurance/insurance brokerage role a plus.
Benefits & Perks:
- Competitive compensation
- Industry leading healthcare
- Savings and Investments
- Charitable Giving Programs
- Offering Hybrid Work Options
- Opportunities for Growth
- Parental Leave
- Generous Time Away
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
To learn more, visit www.Acrisure.com or follow us on LinkedIn
#LI-MF1
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
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