| Job Title |
Program Manager, Community Engagement |
| Department |
Moreau Center |
| Job Code |
A46402 |
| Job category |
Full Time Staff |
| Terms and Hours |
Full Time Exempt |
| Salary Range |
Starting salary $49,310; commensurate with experience |
| Job Summary |
In partnership with local communities, the Moreau Center for Service and Justice (MCSJ) Program Manager of Community Engagement develops and facilitates opportunities to support student engagement in issues of critical human and environmental concerns through active learning, mutually-beneficial service opportunities, and experience-based opportunities rooted in Catholic social teaching.
This position will support the advancement of MCSJ local service opportunities and community engagement for students, ensuring engagement is implemented through a place-based community engagement lens that effectively meets student interests, community partner goals, and strategic campus initiatives. The Program Manager for Community Engagement will manage assigned programs, coordinate campus wide opportunities for service, participate in local immersions, and serve as an advisor for students in MCSJ leadership positions. This position reports to the Director of the Moreau Center for Service and Justice. |
| Core Duties |
- Develop and manage the Campus Volunteer Coordinator (CVC) program which includes supervision of 3 to 6 student leaders, providing ongoing engagement at specific partner organizations, and collaborating with partners to identify shared goals. Collaborate with department leadership to expand and strengthen the CVC program , providing a primary focus on New Columbia and North Portland community partners.
- Manage the Community Service Work Study (CSWS) Program by developing and onboarding Community Partners while overseeing the recruitment and orientation of 15 to 25 student employees. Provide supervisory duties of CSWS Student Employees by managing the hiring processes and timesheet approvals, and ensuring work responsibilities and training requirements meet program compliance, working closely with the Student Employment Office on hiring practices and budget management of Federal Work Study funds.
- Manage site partnerships in support of MCSJ community engagement and volunteer programs, which include non-profit organizations, local area schools and other organizations that host student volunteers and CSWS students in community engagement opportunities. Duties include but are not limited to nurturing existing partners, serving as primary point of contact for partners hosting student opportunities, and supporting student participants in designated programs.
- Supervise student employees and any other student leaders assigned to programs supporting community engagement and MCSJ. Supervisory responsibilities for all student positions includes hiring processes, setting of expectations, training and professional development, performance management and evaluations, and disciplinary processes including termination of employment.
- Serve as the MSJC administrator for GivePulse and Engage, providing management of on-boarding and training of campus and community partners as needed.
- Support in the development, planning, and implementation oversight of low barrier monthly volunteer opportunities for the campus community, separate from Service & Justice volunteer events. Collaborate with the Program Manager for Social Justice Education to ensure student planned volunteer opportunities are relevant to student interests and meet strategic MSCJ and campus initiatives.
- Provide support at campus-wide community engagement and service events hosted in collaboration with or by other departments and divisions, including but not limited to MLK Day ON, Homecoming/Family Weekend, Summer WAVE, Weekend on the Bluff, National Day of Racial Healing and International Women’s Day.
- Collaborate with MCSJ team in support of Immersion Programs, including participation in local immersions.
- Support the ongoing maintenance of MCSJ webpages, social media, and other digital platforms to ensure accurate and up to date information on programs and opportunities.
- Assist in all MCSJ marketing and outreach events, including but not limited to creation and distribution of marketing materials, monthly tabling, and attendance at campus wide events to increase student connections and visibility of MCSJ.
- Contribute to MCSJ department fundraising efforts.
- Develop relevant and current programming which creatively integrates Catholic Social Teaching (CST), anti-oppression framework, anti-racist, and other justice-oriented tools into MCSJ programs.
- Provide support in data collection, assessment, report compilation, financial reporting, and team planning to ensure department strategic goals and engagement measurements for students and partners are met.
- Support Director and other MCSJ staff with new projects or initiatives as needed.
- Participate on campus committees as assigned.
Other duties as relevant to the duties of the position or as assigned by supervisor or designee.
Please note that the above list of duties is not comprehensive but generally demonstrates the types of matters under this position’s purview and responsibility. |
| Education & Experience |
- Required: Bachelor’s degree.
- Required: 2 or more years’ professional experience in one or more of the following areas: social justice, community engaged scholarship, experiential learning community partnerships, student leadership development, community engagement, volunteer coordination, event planning, or non-profit management.
- Preferred: Experience developing and maintaining community partnerships.
- Preferred: Demonstrated competency working with people from diverse backgrounds in a culturally competent manner.
- Preferred: knowledge or experience with Federal Work Study and/or Community Service Work Study.
- Preferred: Experience supervising student interns and/or volunteers.
- Preferred: Experience with data management software.
- Or a combination of equivalent education and/or experience.
|
| Certifications & Licenses |
- Required: Valid Driver’s License
|
| Knowledge, Skills & Abilities |
- Demonstrated ability to build partnerships and develop new programs.
- Ability to consistently handle and follow through with multiple projects and assignments and meet deadlines.
- Strong orientation towards taking initiative and ownership of projects and assignments and being proactive with projects, assignments, and process improvements.
- Strong organizational and time management skills; excellent attention to detail and accuracy.
- Strong critical thinking, problem solving, decision making, and judgment skills.
- Excellent verbal and written communication skills.
- Excellent customer service and interpersonal skills
- Competence with and commitment to inclusive excellence; ability to be an effective partner with diverse students, faculty, and staff.
- Ability to establish effective working relationships, professional rapport, and effectively accomplish work within a University setting that includes a wide array of individuals, groups, policies, and processes.
- Effective ability to use and learn computers, technology, software, and applications at level of sophistication required for the duties of the position, including, without limitation, Microsoft Office (Outlook, Word, Excel, and PowerPoint), the internet, and computerized maintenance management systems.
- All University of Portland positions require the ability to quickly learn and use new technologies, software, and applications in depth and at level of proficiency required for duties of the position. In most situations, the necessity of learning, using, and supporting new technologies, software, and/or applications does not change a job description nor make the position one that involves higher level duties.
|
| Physical Requirements |
- Frequently: sit, perform desk-based computer tasks; use fine manipulation and grasp; use a telephone; write by hand; sort and file paperwork.
- Occasionally: stand and walk; twist; lift, carry, push, and pull objects that weigh up to 25 pounds.
- Frequently: ability to attend events and activities on or off campus.
- Frequently: ability to interact and communicate with members of the University and others as necessary.
- Occasionally: ability to travel by car and airplane (locally and domestically).
- Frequently: ability to work early mornings, evenings, nights, and weekends.
|
| Working Conditions |
- Hours of Employment: sometimes may require working flexible, longer hours, or irregular hours, including early mornings, evenings, nights, overnight hours, weekends, and holidays when necessitated by duties of the position.
- Work-related stress: sometimes there may be stress from work-related situations such as those involving challenging, important, urgent, time-sensitive, or multiple matters.
- Some Immersion experiences may be in physical environments with limited access to healthcare and sanitation.
|
| Work Standards |
- Respect for the University’s mission and Catholic identity: demonstrates commitment to learning, respecting, and contributing to the mission of the University, a Catholic and Congregation of Holy Cross institution. The University’s mission statement states in relevant part: “we pursue teaching and learning, faith and formation, service and leadership in the classroom, residence halls, and the world.” The University’s Statement of Inclusion states in relevant part: “Our belief in the inherent dignity of each person is founded upon the social teaching of the Catholic Church. At the center of that teaching is the fundamental mandate that every person, regardless of race, color, religion, gender, sexual orientation, social or economic class, age, or disability shall be treated with respect and dignity.”
Promote culture of safety: demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Compliance with laws and policies and procedures: subject to and expected to comply with all applicable University, departmental, and other applicable policies and procedures, including but not limited to, the personnel, business, and/or other policies of the University.
Compliance with driving-related laws and requirements: when conducting university business while driving, must comply with the Oregon Vehicle Code and University of Portland driving requirements.
Interpersonal skills: demonstrates the ability to work professionally with all University of Portland community members, external organizations, and any other person or organization employee interacts with in his or her University capacity.
|
| Benefits |
Medical and dental insurance, life insurance, sick time and vacation time consistent with University policies, long-term disability insurance, flexible spending account benefits, tuition remission benefits generally starting after 90 days (employee) or 2 years (spouse and children) of employment, retirement contributions generally starting after 2 years of employment, and eligibility for the University’s home purchase assistance program consistent with program requirements. (Benefits are subject to all relevant University policies, practices, contracts, and any other relevant materials.) |