Scholastic
Program Manager, Customer Engineering
SaaS
SCRUM
Edtech.com's Summary
Scholastic, Inc. is hiring a Program Manager, Customer Engineering. This role manages the delivery of program roadmaps, budget, schedule, and scope for Product Data Engineering technology initiatives. The Program Manager collaborates with stakeholders to prioritize and complete project milestones, ensures adherence to Agile methodologies, and applies suitable SDLC practices for business-IT alignment without managing direct reports.
Highlights
- Manage program delivery including roadmaps, budget, schedule, and scope for technology initiatives.
- Monitor and track application development milestones, dependencies, risks, resources, and budget.
- Coordinate change management, operational processes, engineering best practices, and Agile delivery maturity.
- Communicate effectively with business stakeholders using both technical and business terminology.
- Work with stakeholders to identify, prioritize, and complete project milestones following SDLC methods.
- Develop project plans with solution analysis, risk mitigation, and optimal response strategies.
- Required expertise with enterprise customer-facing systems, ERP/back office systems, cloud platforms, SaaS, vendor evaluations, and Agile delivery.
- Proficient in Lucidchart, IRA, and system documentation tools.
- Education requirement: Bachelor's degree in software engineering, development, program management, or related field; Master's degree with reduced experience accepted.
- Compensation range: $140,700 to $187,600 annually, proposed salary $153,000 per year.
Program Manager, Customer Engineering Full Description
Job Description:
Employer: Scholastic, Inc.
Position: Program Manager, Customer Engineering
Worksite: 557 Broadway, New York, NY 10012 (New York County)
Salary: $153,000 (proposed) per year
Suggested OES: SOC Code: 15-1299.09 Information Technology Project Managers, Level 4 $128,960
Job Description
Function as a project manager responsible for delivery of the program roadmaps, budget, schedule and scope of Scholastic's Product Data Engineering technology initiatives. Monitor and track the application development/business milestones, dependencies internal and external to the program, risks, resources on the program and budget. Initiate, review and coordinate the approval fore change management, operational processes, engineering best practices, and maturity of Agile delivery within the program teams. Effectively communicate with business stakeholders using business terminology as well as possess a technical background to enable comprehensive business-IT alignment. Work closely with stakeholders to identify, prioritize, and complete project milestones for assigned program and help to apply the SDLC of choice in a logical and reasonable manner communicating status and ensuring work is executed on time on budget and as defined. Develop implementation project plans that identify possible solutions, weigh pros and cons, and present optimal responses with mitigation action plans.
***Does not have any direct reports or direct managerial duties. The role manages projects as outlined above.***
Manage others: No
Travel required: No
Hybrid: Yes
Fully Remote: No
Employment Based Category ("EB"): EB-2
Qualifications
Requirements
Main Education: Bachelor degree in Software Engineering, Software Development, Program Management or a related field of study.
Main Experience: Five (5) years of experience in a Software Development role such as technical lead, lead engineer, senior managerProgram or Project Management role such as scrum master, project manager, program manager or related occupation/role where required experience gained.
Alternate Requirement: In lieu of a Bachelor's degree in stated fields and five (5) years of stated experience, the employer will accept a Master's degree in stated fields and two (2) years of stated experience.
Special Skills: Also requires two (2) years of experience in the following:
- Enterprise technology environment customer-facing systems;
- ERP and back office systems;
- Cloud platforms and SaaS services;
- Technology vendor evaluations, RFPs, and managing vendor relationships;
- Executing in an Agile delivery technology organization; and
- Lucidchart, IRA, and system documentation tools.
Time Type:
Full time
Job Type:
Regular
Job Family Group:
Information Technology
Location Region/State:
New York
Compensation Range:
Annual Salary: 140,700.00 - 187,600.00
EEO Statement:
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
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