Cleveland State University
Program Manager, STEM Hub
🇺🇸 Cleveland, OH
🕑 Full-Time
💰 TBD
💻 Project Management
🗓️ August 28th, 2025
Edtech.com's Summary
- Provide comprehensive STEM-focused support services to students.
- Assist with recruitment, hiring, and supervision of STEM course tutors and student employees.
- Promote the STEM Hub program through presentations, website updates, and social media management.
- Maintain high customer service standards and contribute to program operations.
- Proficient in Microsoft Office Suite (Teams, Word, Excel, Access, Outlook, PowerPoint).
- Requires a bachelor’s degree, preferably in science or education, with two years prior educational experience and STEM field knowledge.
- Preferred qualifications include a master’s degree, leadership experience in academic environments, and program assessment skills.
- Knowledge of student development, tutoring best practices, and training certifications (CRLA & Supplemental Instruction).
- Strong communication, organizational, and interpersonal skills with ability to engage diverse populations.
- Full-time position, 40 hours per week, Monday through Friday, with possibility of evening/weekend work as assigned.
Program Manager, STEM Hub Full Description
Cleveland State University
Engaged Learning
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Posting Category | Administrative Support/Clerical
Salary Grade | 05
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Academic Programs
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary | Ensures students are provided with comprehensive science, technology, engineering, and mathematics (STEM) focused support services within the STEM Hub. Contributes to operations, providing outstanding customer services standards, assists with tutor recruitment and hiring for STEM courses. Promotes the program by presenting to groups, updating STEM Hub website and social media. Supervises student employees. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree, preferably in a science or education related field. Two (2) years prior experience in an educational setting. Experience in a STEM field. Knowledge of student development and best practices in education, academic support, and tutoring programs.
Preferred Qualifications | Master’s degree in a science or education related field. Three (3) years of experience working in a leadership role within a learning center or similar academic environment. Higher education experience. Experience hiring, training, and supervising staff preferably in student support services. Experience with program assessment and developing new program initiatives.
Knowledge, Skills, and Abilities (KSAs) | Working knowledge of student development and training certificates (CRLA & Supplemental Instruction). Knowledge of student development and best practices in education, academic support, and tutoring programs. Ability to work effectively with individuals from diverse educational, cultural, and economic backgrounds. Knowledge of best practices for tutoring, retention, and academic achievement. Incorporates principles of teamwork with all organizational levels in the resolution, completion, and follow-up of responsibilities. Excellent communication skills, both verbal and written. Able to present before large groups. Strong organizational and excellent interpersonal skills and have a “student service focus” attitude and delivery. Ability to professionally present and market programs. Ability to motivate, coach and develop others. Experience coordinating a large program, maintaining detailed comprehensive records, analyze, and organize information, and have time-management skills. Proficient in Microsoft Office Suite, including Teams, Word, Excel, Access, Outlook, and PowerPoint. Ability to effectively engage with team members to ensure appropriate communication and develop effective plans. Excellent problem-solving and critical thinking skills. Able to work evenings and weekends, as assigned.
Requisition Number | PT0703678S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting | 06/30/2026
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Monday-Friday, typically 8:00am-5:00 pm.
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 08/19/2025
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 08/25/2025
Tentative Start Date |
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- * Do you have a bachelor’s degree, preferably in a science or education related field?
- Yes
- No
- * Do you have two (2) years prior experience in an educational setting?
- Yes
- No
- * Do you have a general understanding of student development and best practices in education, academic support, and tutoring programs?
- Yes
- No
- Are you a current, internal SEIU applicant/team member?
- Yes
- No
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- Resume
- Cover Letter/Letter of Application
.
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