Cleveland State University
Program Manager, STEM Hub
Edtech.com's Summary
Cleveland State University is hiring a Program Manager, STEM Hub. The role involves ensuring comprehensive STEM-focused support services for students, managing operations, assisting with tutor recruitment and hiring, promoting the program through presentations and online updates, and supervising student employees.
Highlights
- Provide comprehensive STEM support services to students within the STEM Hub.
- Contribute to program operations and uphold customer service standards.
- Assist with recruitment and hiring of tutors for STEM courses.
- Promote the program through presentations, website updates, and social media.
- Supervise student employees.
- Bachelor's degree required, preferably in science or education.
- Minimum of two years of program management experience in academic support.
- Experience and knowledge in the STEM field and student development best practices.
- Preferred qualifications include master's degree, higher education experience, and supervisory experience.
- Proficient in Microsoft Office Suite; excellent communication, organizational, and interpersonal skills.
Program Manager, STEM Hub Full Description
Program Manager, STEM Hub
Posting Details
Business Title | Program Manager, STEM Hub
Posting Category | Administrative and Professional
Salary Grade | 05
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Academic Programs
Department Description |
Position Location | Main Campus
FTE | 1
Job Summary | Ensures students are provided with comprehensive science, technology, engineering, and mathematics (STEM) focused support services within the STEM Hub. Contributes to operations, providing outstanding customer services standards, assists with tutor recruitment and hiring for STEM courses. Promotes the program by presenting to groups, updating STEM Hub website and social media. Supervises student employees. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree, preferably in a science or education related field. Two (2) years prior experience in program management in an academic support setting. Experience in a STEM field. Knowledge of student development and best practices in education, academic support, and tutoring programs.
Preferred Qualifications | Master’s degree in a STEM related field. Three (3) years of experience working in program management in an academic support setting with leadership responsibilities. Higher education experience. Experience hiring, training, and supervising staff preferably in student support services. Experience tutoring college-level chemistry, physics, or biology courses. Experience with program assessment, deploying program growth initiatives, and developing new program initiatives.
Knowledge, Skills, and Abilities (KSAs) | Working knowledge of student development and training certificates (CRLA & Supplemental Instruction). Knowledge of student development and best practices in education, academic support, and tutoring programs. Ability to work effectively with individuals from diverse educational, cultural, and economic backgrounds. Knowledge of best practices for tutoring, retention, and academic achievement. Incorporates principles of teamwork with all organizational levels in the resolution, completion, and follow-up of responsibilities. Excellent communication skills, both verbal and written. Able to present before large groups. Strong organizational and excellent interpersonal skills and have a “student service focus” attitude and delivery. Ability to professionally present and market programs. Ability to motivate, coach and develop others. Experience coordinating a large program, maintaining detailed comprehensive records, analyze, and organize information, and have time-management skills. Proficient in Microsoft Office Suite, including Teams, Word, Excel, Access, Outlook, and PowerPoint. Ability to effectively engage with team members to ensure appropriate communication and develop effective plans. Excellent problem-solving and critical thinking skills. Able to work evenings and weekends, as assigned.
Requisition Number | PT0703782S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting | 06/30/2027
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically, Monday – Friday; 8:00 AM – 5:00 PM
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 02/23/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 03/02/2026
Tentative Start Date |
Posting Category | Administrative and Professional
Salary Grade | 05
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Academic Programs
Department Description |
Position Location | Main Campus
FTE | 1
Job Summary | Ensures students are provided with comprehensive science, technology, engineering, and mathematics (STEM) focused support services within the STEM Hub. Contributes to operations, providing outstanding customer services standards, assists with tutor recruitment and hiring for STEM courses. Promotes the program by presenting to groups, updating STEM Hub website and social media. Supervises student employees. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree, preferably in a science or education related field. Two (2) years prior experience in program management in an academic support setting. Experience in a STEM field. Knowledge of student development and best practices in education, academic support, and tutoring programs.
Preferred Qualifications | Master’s degree in a STEM related field. Three (3) years of experience working in program management in an academic support setting with leadership responsibilities. Higher education experience. Experience hiring, training, and supervising staff preferably in student support services. Experience tutoring college-level chemistry, physics, or biology courses. Experience with program assessment, deploying program growth initiatives, and developing new program initiatives.
Knowledge, Skills, and Abilities (KSAs) | Working knowledge of student development and training certificates (CRLA & Supplemental Instruction). Knowledge of student development and best practices in education, academic support, and tutoring programs. Ability to work effectively with individuals from diverse educational, cultural, and economic backgrounds. Knowledge of best practices for tutoring, retention, and academic achievement. Incorporates principles of teamwork with all organizational levels in the resolution, completion, and follow-up of responsibilities. Excellent communication skills, both verbal and written. Able to present before large groups. Strong organizational and excellent interpersonal skills and have a “student service focus” attitude and delivery. Ability to professionally present and market programs. Ability to motivate, coach and develop others. Experience coordinating a large program, maintaining detailed comprehensive records, analyze, and organize information, and have time-management skills. Proficient in Microsoft Office Suite, including Teams, Word, Excel, Access, Outlook, and PowerPoint. Ability to effectively engage with team members to ensure appropriate communication and develop effective plans. Excellent problem-solving and critical thinking skills. Able to work evenings and weekends, as assigned.
Requisition Number | PT0703782S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting | 06/30/2027
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically, Monday – Friday; 8:00 AM – 5:00 PM
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 02/23/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 03/02/2026
Tentative Start Date |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- * Are you a current, internal SEIU applicant/team member?
- Yes
- No
- * Do you have two (2) years prior experience in program management in an academic support setting?
- Yes
- No
- * Do you have a Bachelor's degree?
- Yes
- No
- No Response
- * Do you have experience in a STEM field?
- Yes
- No
- * Do you have knowledge of student development and best practices in education, academic support, and tutoring programs?
- Yes
- No
Application Documents
Required Documents
- Cover Letter/Letter of Application
- Resume
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