Edtech.com's Summary

James Madison University is hiring a Program Operations Coordinator to run day-to-day operations for Valley Scholars, a program that supports low-income, first-generation 8th through 12th graders at local middle and high schools as they prepare for college. The coordinator manages program fiscal operations across grant funds, foundation and donor funds, and university funding, and delivers direct student support alongside partner schools. The role also builds the communications and community partnerships that keep the program visible and connected to local families.

Highlights

Manage donor funds, university funds, and grants using project planning and budget management principles
Apply knowledge of student learning theories, child development, and financial aid to support student retention and completion
Coordinate program activities supporting student matriculation, career planning, and development, working with faculty and business partners
Develop communication strategies for students, donors, community partners, and participants, including marketing and social media outreach
Assist the Program Director in analyzing state, federal, and university policy affecting program implementation
Collect and compile program evaluation data for analysis and reporting
Requires budget management experience and background in college access, student success, or advising initiatives
Previous experience in higher education or K-12 settings and a valid driver’s license required
Pays $45,840–$49,500 per year
This is a full-time, on-site, non-exempt role based in Harrisonburg supporting first-generation and low-income students

Program Operations Coordinator Full Description

Working Title: Program Operations Coordinator

State Role Title: Education Support Specialist III

Pay Band: 4

General Information

Valley Scholars and the Program Operations Coordinator work with students, in partnership with local public schools and the university, who are low-income, first-generation students by providing student-centered support and programming focused on preparing for post-secondary college attendance. The Program Operations Coordinator provides overarching program fiscal management navigating multiple systems including grant funds, foundation and donor funds, and university funding. The Program Operations Coordinator will provide direct student support to program participants in 8th through 12th grade who attend local middle and high schools and want to continue with post-secondary education.

Duties and Responsibilities

Budget Management: Apply knowledge of project planning and budget management principles to manage donor funds, university funds, and grants and increase revenue
Student Support: Implement knowledge of student learning theories, child development, financial aid, and best practices in support of program goals and objectives, increasing student retention and completion
Program Coordination: Coordinate complex and varied programs in support of student matriculation and career planning and student development, involving varied contacts such as faculty and businesses, while maintaining best practices and assessing how programs meet locality needs
Program Communication and Marketing: Develop program communication strategies for multiple stakeholder groups including students, donors, community partners, and participants; increase marketing and social media presence to enhance public awareness, program image, and engagement
Policy and Data Analysis: Assist the Program Director in identifying and analyzing new and existing state, federal, and university policy and procedures related to program implementation, and collect and compile program evaluation data for analysis and interpretation

Qualifications

Budget management experience
Experience in college access, student success, or advising initiatives
Previous work experience in higher education or experience working in the K-12 setting
Demonstrated experience in program development and delivery for under-served student populations, including first-generation, rural, and low-income students
Experience building partnerships with K–12 schools and community organizations
Valid driver’s license

Compensation

Pay Range: $45,840 – $49,500. This is a full-time, non-exempt position eligible for overtime.

Additional Posting Information

Employment is contingent upon the successful completion of a criminal background check. After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States; James Madison University uses the E-Verify system to confirm identity and work authorization.

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Program Operations Coordinator

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