Edtech.com's Summary

Georgia Institute of Technology is hiring a Program & Operations Manager - Second Year Success to run promotion, events, and day-to-day administration for programs that support second-year undergraduates in the Office of Student Achievement. The role combines outreach marketing with program budgeting and assessment so that initiatives for students beyond their first year stay organized and measurable. It reports to the Associate Director of Second Year Success Initiatives and works with campus partners, vendors, and sponsors.

Highlights

Design promotional and marketing materials aimed at specific student audiences to support outreach for second-year success programs.
Plan, schedule, and coordinate the promotional events that connect students with these programs.
Handle program administration such as procurement, records maintenance, compliance tasks, meeting arrangements and minutes, and document preparation.
Develop, reconcile, analyze, and report financial data tied to program operations.
Build and maintain assessment tools used in program review to measure and report on progress.
Requires a bachelor's degree, or an equivalent mix of education and experience, plus four to six years of job-related experience in program promotion and administration.
Prefers a master's degree in a related field and five years of experience, including time working in higher education.
Needs working knowledge of marketing, financial analysis and reporting, and the development of program assessment tools.
Work standard business hours Monday through Friday (8-5, 7-4, or 9-6), plus some evenings and weekends for student programs with advance notice.
The posted salary range is $56,679 to $70,000 per year, set according to experience and education.

Program & Operations Manager - Second Year Success Full Description

Department Information

Office of Undergraduate Education and Student Success: Under the leadership of the Vice Provost for Undergraduate Education and Student Success, the Office of Undergraduate Education and Student Success (OUESS) enriches undergraduate education and empowers students to succeed as leaders in progress and service. We engage in collaborative development and delivery of transformative learning experiences, and we continuously pursue initiatives to foster success for all students.

Office of Student Achievement: The Office of Student Achievement (OSA), a unit of OUESS, leads the development of programs, tools, research, and strategies that support the success of transfer, second-year, and continuing students. By fostering academic achievement, connection, mentoring, and purpose beyond the first year, OSA ensures students thrive throughout their entire undergraduate experience. In strong collaboration with campus partners, OSA helps students navigate key academic transitions, deepen their connection to Georgia Tech, and reach their educational goals. Grounded in research, innovation, and data-informed practices, OSA empowers students to succeed during college and beyond.

This position reports to the Associate Director, Second Year Success Initiatives.

Note on Working Time

This position must be available to work standard GT business hours M-F, 8-5 (or 7-4 or 9-6), as well as some evenings as weekends based on student programs and with advanced notice. We are looking for hardworking professionals who are dedicated to undergraduate education and make students the top priority to join our organization of talented, energetic, and creative team members.

Job Summary

Provide promotional, administrative, performance assessment, and financial/accounting services in support of assigned program(s) within a research center, academic unit, or other campus units of a school. These functions may encompass a variety of activities related to program success including coordination of program marketing, program administration, program operations, and program development. This position will interact on a consistent basis with: research, academic and administrative management and staff with a school or center and across campus, vendors and sponsors. This position typically will advise and counsel: research, academic and administrative management and staff with a school or center and across campus, vendors and sponsors. This position will supervise: NA

Responsibilities

Job Duty 1 -

Design/develop promotional and marketing materials to include those developed for specific target audiences in support of program outreach efforts.

Job Duty 2 -

Plan, schedule and coordinate promotional events.

Job Duty 3 -

Coordinate administrative activities associated with program operations such as procurement, records maintenance, compliance, meeting arrangements and minutes, and document preparation.

Job Duty 4 -

Develop, analyze, reconcile and report financial data related to program operations.

Job Duty 5 -

Develop and maintain performance assessment tools applied in program review to measure and report progress.

Job Duty 6 -

Collaborate with internal and external entities to aid institutional or program support.

Job Duty 7 -

Perform other duties as assigned

Required Qualifications

Educational Requirements

Bachelor's Degree or an equivalent combination of education and experience

Required Experience

Four to six years of job related experience

Preferred Qualifications

Preferred Education

Educational Requirements: Master's Degree in related field or equivalent combination of education and experience

Experience:

Five years of experience

Higher education experience

Knowledge, Skills, & Abilities

SKILLS

This job requires working knowledge of research program promotion and administration. Included are skills in development and administering program assessment tools, marketing, and financial analysis and reporting. Also required are skills in planning, organization, spoken and written communications, scheduling and customer service. Use of office and specialized computer applications and databases are required.

Contact Information

Questions about this position or search may be directed to Jenae McCray [email protected].

Please Note: Applicants are required to submit a current resume, cover letter, and three professional references as part of their application. To ensure full consideration, please include all required materials when applying. Applications that do not include all three items will not be considered.

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Job Grade: A8

Salary Range: $56,679 - $70,000. Salary will be commensurate with experience and education.

Location: Atlanta, GA

Background Check

A successful candidate must be able to pass a background check.

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services.

Let me find your next job.

Thanks - you're signed up.

Program & Operations Manager - Second Year Success

Edtech.com's Summary

Program & Operations Manager - Second Year Success Full Description

Events Financial Operations Specialist

Coordinator, Testing Services

Assistant Director/ Testing Student Services

Degree Audit Program Specialist

Coordinator, Strategic Scheduling Systems