About Digital Promise Global

• Create and scale a professional learning community featuring in-person and digital events
• Co-develop and manage community management plan in coordination with Project Directors
• Collaborate cross-team to develop and maintain an annual community calendar of in-person and virtual events aligned to learning experiences, in-person events, etc.
• Stay at the forefront of industry trends to benchmark, understand, and create a best-in-class inclusive community event implementation
• Continuously gather feedback to shape community event management practices and product/project ideation 
• Identify themes, problems, or opportunities in the community events and set up a process to share with the internal stakeholders to take action
• Create regular community event reports to inform the team and use data to drive insights and translate these insights into growing and improving the community
• Collaborate across teams to develop content strategies and facilitate content design matrix creation by contributors and subject matter experts
• Coordinate with other Project Director(s) to coordinate learner journey maps
• Represent the voice of the community, audit internal community participation through usage analytics reporting and feedback to provide updates and recommendations to leadership
• Recruit, motivate and inspire internal stakeholders to become active contributors to the community events and network
• Provide ongoing facilitation to connect and guide community members to create a vibrant and engaging community
• Design Employee Engagement programs (like an annual Career Day) and facilitate schools as they sign up and take part in Employee Engagement events; communicate with external counterpoints, leverage established portals and processes, and report on activity quarterly 

• Identify and track key performance indicators related to content that measure progress toward the achievement of initiative goals and elements of success 
• Support in the collection of data and generating of reports on the progress of leaders, coaches, schools, etc. 
• Provide vital insights and reporting across the program for Verizon, Digital Promise, school leadership, and programming 
• Assist with measuring the return on investment of learning and development 

• Work with peers to plan and host virtual and in-person convenings for school leaders, teachers, and students
• Connect with colleagues in other Digital Promise initiatives to share best practices
• Think, work, and plan sequentially toward initiative outcomes, constantly managing multiple deadlines and needs of different stakeholders
• Conduct on-site visits as needed

• Contribute positively to the culture of the team, department, and organization

• Able to manage multiple competing priorities and rapidly adapt and respond to district and school requests and timeline changes
• Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work
• Lead projects and the development of standard operating procedures as needed
• Engage in Digital Promise projects that promote and advance digital equity and contribute meaningfully to achieving the organization’s impact goals
• Keep key stakeholders in the loop of key action steps needed to drive the work forward
• Influence and motivate others, building connections, anticipating barriers and inspiring action across various contexts to ensure work objectives are met
• Stays abreast of project milestones, weekly project updates, risks and issues

• A Bachelor's degree or 4-5 years of experience in marketing, business, education, technology, or relevant field of study

• Experience in the edtech industry is a plus
• Direct professional experience working in K-12 public school districts is preferred.
• Ability to work as part of a team in a fast-paced, high-energy environment
• Knowledge of functions, features, limitations, and practical applications of the technologies available to support student learning experience and program management (i.e., Asana, Microsoft & Google suites, Salesforce, Qualtrics, etc.)
• A thorough understanding of the Digital Equity Framework and competencies and the ability to apply this knowledge to support of schools and districts

• Ability to research, analyze, and provide a solution to newly identified issues
• Excellent problem-solving skills and ability to be flexible to project situations

• Demonstrated knowledge of client/partner management
• Highly collaborative, organized, and execution-oriented with strong presentation skills

• Experience with communication and customer relationship systems such as Slack, Salesforce, and Asana
• Excellent written and oral communication skills appropriate for role, as well as impeccable interpersonal skills
• Skill in applying principles of active listening, such as focusing on what someone is saying, deferring judgment, and responding appropriately

• Skill in acquiring new knowledge through professional development activities for one's self, such as participating in coaching, attending professional conferences, self-directed reading, and monitoring industry trends
• Skill in developing, maintaining, and leveraging networks across a range of people and groups inside and outside the organization, such as influential people and learning and performance experts

• An interest in redesigning learning systems
• Experience collaborating with cross-functional team members to ensure information is shared, projects are completed on time, and goals are reached
• Stellar organizational skills and attention to detail
• Ability to work in a fast-paced environment and manage completing tasks, deadlines, requirement, and decisions
• A team mentality, with a creative and positive, "can-do" spirit