🇲🇽 Remote - MX
🕑 Full-Time
💰 TBD
💻 Project Management
🗓️ November 22nd, 2025
About Ellucian
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
The Services Enablement Project Manager oversees the planning, coordination, and delivery of
enablement and education projects that drive adoption and performance of Ellucian solutions. This role
ensures that cross-functional teamsâincluding learning experience designers (LXDs), instructional
designers (IDs), subject matter experts (SMEs), and stakeholdersâwork together efficiently to deliver
high-quality learning experiences that align with business goals.
The Project Manager applies strong project management discipline, clear communication, and
structured planning to manage timelines, resources, risks, and deliverables across multiple projects in a
fast-paced, global environment.
Where you will make an impact
⢠Lead enablement and education projects from initiation through delivery and closeout, ensuring
alignment with timelines, scope, and quality standards.
⢠Develop and manage project plans and schedules in collaboration with Learning Experience
Designers (LXDs), Instructional Designers (IDs), and Subject Matter Experts (SMEs).
⢠Serve as the central point of contact between Enablement and stakeholders, maintaining clear
communication, managing expectations, and ensuring alignment on goals and outcomes.
⢠Translate stakeholder needs into actionable plans by gathering requirements, defining scope,
and prioritizing deliverables that support business objectives.
⢠Coordinate cross-functional teams to ensure efficient collaboration, clear task ownership, and
on-time completion of all deliverables.
⢠Monitor progress and mitigate risks through proactive problem-solving, structured reporting,
and continuous status updates.
⢠Ensure instructional quality and consistency by applying established design standards and best
practices that support an effective learner experience.
⢠Drive continuous improvement through feedback loops, lessons learned, and process
optimization across the enablement lifecycle.
⢠Support the evolution of project management practices by refining tools, workflows, and
metrics that enhance visibility, predictability, and performance.
⢠Contribute to the development of scalable project frameworks for repeatable enablement
processes.
What you will bring
⢠3-5 years of experience managing projects, ideally in training, education, software, or SaaS
environments.
⢠Strong organizational, communication, and facilitation skills.
⢠Proven ability to manage multiple concurrent projects in a fast-paced, global setting.
⢠Experience collaborating with cross-functional teams including designers, SMEs, and product
experts.
⢠Solid understanding of project management tools and methodologies, including Agile practices
(Smartsheet and Atlassian tools experience preferred).
⢠Support project tracking and task management using Smartsheet, including timelines,
dependencies, and updates.
⢠Build and maintain executive dashboards in Smartsheet to visualize KPIs and project status.
⢠Generate performance and compliance reports using Tableau, with a focus on actionable
insights.
⢠Extract and consolidate data from Docebo to produce training-related reports (e.g.,
participation, completion rates).
⢠Demonstrated ability to identify dependencies, manage risks, and adapt to evolving priorities.
⢠Occasionally manage responsibilities related to coordinating training events and assets on our
LMS, including scheduling, tracking completions, and supporting reporting needs.
Preferred skills and experience
⢠Experience in software or higher education industries.
⢠Familiarity with instructional design, learning technology, or enablement program management.
⢠Experience managing several projects across global teams and time zones, with a proven ability
to handle 5-10 simultaneous initiatives involving cross-functional teams in different regions.
⢠Excellent communication skills in English (B2/C1), both written and spoken.
⢠PMP, CAPM, or Agile certification.
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