Existing employer? Sign in
Cleveland State University
Project Manager, Enterprise Systems Training & Transition
Edtech.com's Summary
Cleveland State University is hiring a Project Manager, Enterprise Systems Training & Transition to lead training and readiness for CSU Compass and the university's other administrative systems. The role develops, delivers, and evaluates training programs so users adopt enterprise technology successfully. Change management and knowledge transfer support implementation, optimization, and decommissioning work.
Highlights
- Develop, deliver, evaluate, and continuously improve training programs for enterprise technology solutions
- Support organizational readiness and user adoption for CSU Compass and other administrative systems
- Facilitate knowledge transfer and knowledge management around system changes
- Contribute to change management activities across implementation, optimization, and decommissioning readiness
- Coordinate with stakeholders across the university on enterprise system initiatives
- Assess training needs and evaluate learning effectiveness
- Bachelor's degree in education, business, information systems, or a related field
- 4 years of professional experience in major system implementations, plus project management experience
- Experience creating instructional materials and user documentation and facilitating workshops
- ERP, instructional design, multimedia learning content, and higher education experience preferred
Project Manager, Enterprise Systems Training & Transition Full Description
Cleveland State University
Engaged Learning
Toggle navigation
Project Manager, Enterprise Systems Training & Transition
Posting Details
Posting Details
Business Title | Project Manager, Enterprise Systems Training & Transition
Posting Category | IT/Technology
Salary Grade | 08T
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Information Services & Technol
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary | Supports Cleveland State University’s (CSU) enterprise application training, organizational readiness, user adoption, knowledge management, and business process support initiatives related to CSU Compass and other CSU administrative systems. Serves as a key resource for the development, delivery, evaluation, and continuous improvement of training programs supporting enterprise technology solutions. Supports implementation, optimization, and decommissioning readiness efforts, facilitates knowledge transfer, and contributes to change management activities that promote successful adoption of CSU systems. Collaborates with stakeholders across the university to support enterprise system initiatives and user readiness. Performs other related duties as assigned.
Minimum Qualifications | Bachelor’s degree preferably in education, business, information systems, communications, or related field. Four (4) years of professional experience in major system implementations. Project management experience preferably in a mid-sized to large organization. Experience creating instructional materials and user documentation, facilitating presentations, workshops, or training sessions. Experience coordinating projects or programs involving multiple stakeholders.
Preferred Qualifications | Master’s degree in education, organizational development, instructional design, business, or related field. Experience supporting ERP systems. Experience with organizational change management initiatives. Experience developing multimedia and online learning content. Experience in higher education.
Knowledge, Skills, and Abilities (KSAs) | Knowledge of ERP systems. Strong presentation and facilitation skills. Strong written and verbal communication and content development skills. Strong organizational and project coordination skills. Ability to communicate technical concepts in business-friendly language. Ability to build collaborative relationships across departments. Ability to assess training needs and evaluate learning effectiveness. Ability to manage multiple priorities and deadlines. Ability to support organizational readiness and user adoption efforts. Commitment to customer service and continuous improvement.
Requisition Number | PT0703968S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule |
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 09/28/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 10/09/2026
Tentative Start Date |
Posting Category | IT/Technology
Salary Grade | 08T
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Information Services & Technol
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary | Supports Cleveland State University’s (CSU) enterprise application training, organizational readiness, user adoption, knowledge management, and business process support initiatives related to CSU Compass and other CSU administrative systems. Serves as a key resource for the development, delivery, evaluation, and continuous improvement of training programs supporting enterprise technology solutions. Supports implementation, optimization, and decommissioning readiness efforts, facilitates knowledge transfer, and contributes to change management activities that promote successful adoption of CSU systems. Collaborates with stakeholders across the university to support enterprise system initiatives and user readiness. Performs other related duties as assigned.
Minimum Qualifications | Bachelor’s degree preferably in education, business, information systems, communications, or related field. Four (4) years of professional experience in major system implementations. Project management experience preferably in a mid-sized to large organization. Experience creating instructional materials and user documentation, facilitating presentations, workshops, or training sessions. Experience coordinating projects or programs involving multiple stakeholders.
Preferred Qualifications | Master’s degree in education, organizational development, instructional design, business, or related field. Experience supporting ERP systems. Experience with organizational change management initiatives. Experience developing multimedia and online learning content. Experience in higher education.
Knowledge, Skills, and Abilities (KSAs) | Knowledge of ERP systems. Strong presentation and facilitation skills. Strong written and verbal communication and content development skills. Strong organizational and project coordination skills. Ability to communicate technical concepts in business-friendly language. Ability to build collaborative relationships across departments. Ability to assess training needs and evaluate learning effectiveness. Ability to manage multiple priorities and deadlines. Ability to support organizational readiness and user adoption efforts. Commitment to customer service and continuous improvement.
Requisition Number | PT0703968S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule |
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 09/28/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 10/09/2026
Tentative Start Date |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- * If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * I have Four (4) or more years of professional experience in major system implementations.
- Yes
- No
- * I have experience creating instructional materials and user documentation, facilitating presentations, workshops, or training sessions.
- Yes
- No
- * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
Application Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at
.
Any data not saved will be lost.
Click 'OK' to keep your session active.
.
Any data not saved will be lost.
Click 'OK' to keep your session active.
Similar Jobs
Learning and Development Facilitator
Devereux Advanced Behavioral Health
🇺🇸 Titusville, Florida
Senior Specialist: IT Learning and Development
Mayer Brown
🇺🇸 Hybrid - Chicago, Illinois
Senior Specialist: IT Learning and Development
Mayer Brown
🇺🇸 Hybrid - Washington, District Of Columbia
Quality Training Specialist
IES Communications
🇺🇸 Columbus, Ohio
Learning & Development Coordinator
Parker Poe Adams & Bernstein LLP
🇺🇸 Charlotte, North Carolina
